WCG WATER BUSINESS CONTINUITY PLANNING - PowerPoint Presentation

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WCG WATER BUSINESS CONTINUITY PLANNING Progress report – 27 September 2017Gavin KodeSlide2

Western Cape Government (WCG) Water Business Continuity Planning (BCP)Progress report:

Water BCP - General

Context of Water BCP

Structure of Water BCP

Prioritisation of service delivery

Dashboards (high priority areas only):

5.1 Water BCP

5.2 SCM

5.3 Health

5.4 Education

5.5 Social Development

5.6 General office

5.7 Infrastructure contracts

5.8 Asset management aspectsSlide3

WCG Water BCP - General3

Water scarcity and the current drought are a given – the new normal

National and Municipal competence to provide water (supply and reticulation)

WCG BCP needs to address a

potential failure of any municipal supply

WCG water BCP focusses on how the service delivery requirements of the WCG can continue to be met when there is constrained or no municipal water in a geographic area i.e. dry taps

Water BCP focusses on –

Demand management

to save the resource and avoid a dry taps scenario

Supply side interventions

to make facilities water secure (drinking water, hygiene and fire safety) to at least deliver critical services and strategic operations of the WCG

Plans

being developed

with

parallel immediate implementation

in highest risk areas first

Plans structured across

Immediate, Short, Medium and Long

terms (current focus on WCG critical service delivery areas)

Reporting will also include what has already been

completed/achievedSlide4

WCG Water BCP - Context4

Four primary concerns – health, education, social development services and office accommodation (command and control structures and critical service points)

Water security is threefold - Drinking water, hygiene and fire safety

Broader context of WCG critical services –

52 provincial hospitals – initial focus on 12 facilities in higher risk areas

1445 schools (203 leased in schools)(423 have an existing borehole, largely used for fields and gardens), 548 in high risk areas, 159 in medium risk areas

10

CYCCs

(secure facilities)

Offices – 36 largest offices across the province accommodate 8 658 WCG staff in 209 975 m2 of owned and leased space

Infrastructure projects – 58 schools projects (approx. 100 kl/d), 24 general infrastructure projects (approx. 58 kl/d), health facility projects (approx. 38 kl/d), Roads 1 or 2 high risk projects but very high use (2000 kl/d N1 project)Slide5

WCG Water BCP - Structure5

Plans being developed with parallel immediate implementation in high risk areas

Plans structured across Immediate, Short, Medium and Long terms (for reporting purposes, will include Immediate (already completed/achieved)

The Provincial BCP and hence each departmental and entity BCP will be structured in a

staggered approach towards a critical point

where the local municipality in which the WCG service is rendered

increasingly progresses towards a dry taps situation

Each department or entity will have

prioritised

its service delivery requirements

and business processes from Normal (5) to Critical/Life sustaining (1)

The services will therefore potentially be scaled back, curtailed, concentrated or terminated through the various stages of water crisis readiness to the point where

only priority 1 services are rendered at the point of dry taps

Funding for and of water interventions – some existing own funding, some being through departmental

reprioritisation

and others to be taken up in MTEC discussionsSlide6

Service delivery priority levels6

Priority one

Priority two

Priority three

Priority four

All

These service delivery areas or business processes

are

highly critical

. These services cannot be interrupted without risk to life. Every effort has to be made to ensure the services can continue to be rendered, at least partially to ensure no loss of life. Interruption to water supplies must be restored within a few hours; otherwise it will have a catastrophic impact to the Department.

2A

These service delivery areas or business processes are

very important

to the organisation. The loss of or inability to deliver such services or processes as a result of the lack of water will have a serious impact; they need to be recovered within a month.

2B

Plus service delivery areas or business processes that would otherwise be Priority 4A or 3A service delivery areas or business processes but which have a

low water intensity

or are not water reliant at all but which need to be scaled back or curtailed.

3A

These service delivery areas or business processes are required,

contracted or legislative

processes. Loss of such service delivery areas or business processes has a significant impact to the organisation; they should be recovered within as soon as possible.

3B

Plus service delivery areas or business processes that would otherwise be Priority 4A service delivery areas or business processes but which have a

medium water intensity

and scaling back will reduce water demand

4A

These service delivery areas or business processes are

necessary

processes but which have

high water intensity

and scaling back will materially reduce water demand; whereas the impact of their loss is low to the organisation. These processes can be recovered when business resumes to normal operations.

All

The entire basket of service delivery areas or business processes of a particular department or entitySlide7

WCG Water BCP7

Immediate done

Immediate in progress

Short term

Medium term

Long range

Technical Committee

ToR for Water BCP Technical Coordinating committee (including membership)

WCG Water BCP Task Group

Membership provisionally determined

ToR for WCG Water Task Group to be developed and approved

WCG Water BCPs

Identify Departmental and entity Water BCP coordinators and collate departmental BCPs (statutory)

Initial engagements conducted with WCGH, WCED, DTPW (GI) and DSD to assess critical needs for BC

1. Develop framework and template for Departmental Water BCPs (all departments)

2. Develop structure for Water BCP plans and implementation

1. First draft departmental Water BCPs

finalised

and compiled into WCG Water BCP

Finalisation

of working draft WCG Water BCP implementation plan

Ongoing updating and refinement of WCG Water BCP implementation plan

Provincial geohydrological advisor

Immediate implementation plans for parallel processing underway (see under SCM)

Further development of immediate implementation plans as needs identified

Solidification of immediate implementation plans and development of short term implementation plan in response to Water BCPsSlide8

SCM8

Immediate done

Immediate in progress

Short term

Medium term

Long range

Drillers, testers,

geohydrologists

Procure geohydrologists, drillers and testers

Balance of borehole

suppliers

Procurement framework for procurement of balance of service providers and contractors for borehole works (equipping, treatment, storage and reticulation)

Ongoing updating and refinement of WCG Water BCP implementation plan

Provincial geohydrological advisor

Procure provincial geohydrological advisor

Provincial geohydrological advisor appointed across period

Provincial geohydrological advisor appointed across period

Provincial geohydrological advisor appointed across period

Water quality testing

PathCare

services arrangedSlide9

Health9

Immediate done

Immediate in progress

Short term

Medium term

Long range

Geohydrological assessments

8 of 12 Geohydrological assessments at Priority 1 and 2 Hospitals complete

Finalisation

of 4 outstanding hospitals Further geohydrological assessments at Priority 3 and 4 Hospitals

Management coordination

Weekly WCGH / Water BCP / DTPW meetings arranged to coordinate and drive plans and implementation

Boreholes - Provincial Hospitals

Procurement for full service ground water to high risk (priority 1 and 2) hospitals

Procurement for full service ground water to medium risk (priority 3) hospitals

Procurement for full service ground water to high risk (priority 4) hospitals

Procurement for full service ground water to high risk (priority 5) hospitals

Primary health care

Intermediate Water BCP for Primary Health Care (<20k l/d)

Short term Water BCP for Primary Health Care - tanks, pumps and trucks for emergency carting being procured

Medium term Water BCP for Primary Health Care - ongoing carting of water as required but installation of rain water tanks and reticulation to facility

Demand management interventions at health facilities

Demand management interventions at health facilities (under leadership of Resource Champion)

e.g. Lentegeur Laundry water use reduced from 25 l to 6 l/kg, installation of water metering with real time and time of use data

Demand management interventions at health facilities (under leadership of Resource Champion)

New scrubbing policy to be signed into practice

 Slide10

Education10

Immediate done

Immediate in progress

Short term

Medium term

Long range

Existing bore holes

Assessment of schools that already have boreholes with the view of reticulating into the school either for ablutions or all water supply

Reticulate (with or without treatment as is applicable) into feasible schools with existing boreholes

New bore holes

1. Assessment of schools without boreholes in high risk areas with a view to drilling and reticulating to school or secure municipal supply (and thereby hospital and schools etc)

2. Drilling etc to make boarding houses in high risk areas water secure

3. alternatively to establish key schools to make water secure for use as central community disaster management coordination points

actual drilling etc at sites determined from immediate assessments

Water restrictor devices and metering

1. Assessments to be undertaken at 50 schools in Bitou, Knysna, Ladismith and Beaufort West (phase 1) to install restrictor devices together with water metering

2. Implement restrictor devices and metering at phase 1 schools

3. Assessments to be undertaken at all Metro schools (phase 2) to install restrictor devices together with water metering

1. Implement restrictor devices and metering at phase 2 schools

2. Assessments to be undertaken at balance of high and medium risk schools (phase 3) to install restrictor devices together with water metering

1. Implement restrictor devices and metering at phase 3 schools2. Assessments to be undertaken at balance of schools across the province (phase 4) to install restrictor devices together with water metering 1. Implement restrictor devices and metering at phase 4 schoolsEducation Infrastructure Norms and Standardsnorms and standards for new schools - borehole first, use for construction  Further amendments which can make a short term impact Ongoing amendment for sustainability and resilience  Demand management interventionsDemand management interventions at health facilities (under leadership of Resource Champion)Demand management interventions at health facilities (under leadership of Resource Champion)New scrubbing policy to be signed into practice   Slide11

Social Development11

Immediate done

Immediate in progress

Short term

Medium term

Long range

Needs analysis

Engagement with Regional Service Directors - establishing the framework for Water BCP

Categorising

service delivery according to priority needs and critical service points

Assessment of critical needs

Assess critical service points (i.e. CYCCs) in high risks areas for water security interventions and implement identified necessary measures

Implement critical measures to achieve water security at high risk services delivery sites (10 x CYCCs)

Implement further critical measures to achieve water security at high risk services delivery sites

 Slide12

General office facilities12

Immediate done

Immediate in progress

Short term

Medium term

Long range

Ground water use

9 Dorp street ground water system commissioned in April 2017 - ground water now being utilized in ablutions and in water cooled HVAC

Study complete and implementation of ground water use in 1 and 3 Dorp to run with Office Modernisation. Other key facilities being investigated for ground water capture and use

Black water treatment systems

Green Building in Bellville has black water treatment system (5 star Green Star rated building, with specific focus on water)

Assessment of suitability of installing Black water treatment systems in key large office facilities to reduce water consumption

Water metering

Phase 1 of time of use water metering devices complete. Linked to live view monitoring system, including a waste alerts system

Further roll out of metering to more facilities, focussing on high risk areas in priority

Ongoing roll out of metering to medium and low risk areas

Resource champion activities

1. Property Efficiency Report leased facilities (>1000m2) being assessed for water consumption

2. Resource Champion appointed –measurement, monitoring and management

 Water cooled HVAC systemsPerformance tuning of water cooled HVAC systems in CBD offices to ensure minimal water useAssessments underway for Replacing water chillers with air chillers in CBD - 9 Dorp, 27 Wale, 4 Dorp and Artscape.   Water maintenancePrioritizing of water related Maintenance issues and faults, including communications surrounding thisOngoing prioritized response to water related maintenance issues  Fire safetyBooster pumps and tanks installed at Vangate buildingAssessments underway on other office at may require Booster pumps and storage tanksInstall booster pumps and tanks in areas identified by assessment

Central command and control facilities for the WCG

Assessments underway to provide office facilities in key central areas that are water secure - efforts being send on 9 Dorp and Green Building off grid

Beaufort West, George, Outdshoorn

Caledon, Vredendal, KnysnaSlide13

General office facilities (continued)13

Immediate done

Immediate in progress

Short term

Medium term

Long range

Alternative water sources

Investigations (in, during procurement and funding) for Water from Air technology devices to secure drinking water to certain sites to sustain operations and make facilities water secure

Water technology interventions

Waterless urinals rolled out as a pilot in CBD owned facilities

Waterless urinals to be rolled out to other owned facilities

Water maintenance

Water leak response - Maintenance Helpdesk on high alert and rapid response to water related issues logged

 ongoing

Water use reduction communications

Communications campaign on savings initiated with signage in facilities

 ongoing

 Slide14

Infrastructure contracts14

Immediate done

Immediate in progress

Short term

Medium term

Long range

Situational analysis and assessment

Identify current infrastructure projects (and commitments) that are water intensive and evaluate costs and risks of postponement, curtailment, use of alternative water resources, termination relative to area specific requirements and risks

Develop plans for each such infrastructure project in stages toward a potential dry taps scenario

 Existing contracts

Prioritise in terms of service delivery and weigh up socio economic factors

Amend procurement, scope of work and contract documentation for water intensive contracts to provide for alternative water sources to be provided other than municipal sources in future contracts

Where current contracts or committed contracts provide for boreholes in the scope of work, ensure that borehole is sunk at the outset and ground water

utilised

in construction. Also amend scope of works to provide for use and reticulation to facility.

Implement further critical measures to achieve water security at high risk services delivery sites

 Future contracts

All future contracts to be amended to contain water resource management provisions and alternative

water supply sourcesSlide15

Asset management aspects15

Immediate done

Immediate in progress

Short term

Medium term

Long range

Operational Property management

Assessments underway regarding

impact of rates hikes, loss of parking space for

blackwater

treatment works, security for vacated buildings

Leased offices

1. Property Efficiency Report leased facilities (>1000m2) already being assessed for water consumption by Resource Champion

2. Green lease addendums with landlord to plans and implement various sustainability interventions, including specifically water resource efficiency

Engagements with CBD large facility landlords in terms of Green Lease addendum provisions to reduce water consumption, introduce new water saving interventions, installation of granular water metering

Ongoing implementation of the Office Modernisation programme to make owned space more efficient and to release leased office accommodation

Ongoing Office Modernisation coupled with the implementation of the Master Accommodation Plan

Residential

estates

Communication through estate managers to all residents

Ongoing and ramped up communications

Installation of individual water meters at residences

Provincial Traffic

Assessing traffic centers across the province for water needs and how traffic centers can be made water secure - immediate implementation of identified measures in high risk areas in priority

Further implementation of measures in medium risk areasSlide16