Challenges and Solutions 2018 Tim Vincent MS Deborah WyattONeal RN MSN CNS Shavar Johnson MSSA 2018 Note to the Reviewer Promoting LGBT Health Equity is a training we custom developed for healthcare providers in Los Angeles seeking to better understand and engage LGBTid ID: 791412
Download The PPT/PDF document "promoting LGBT Health Equity:" is the property of its rightful owner. Permission is granted to download and print the materials on this web site for personal, non-commercial use only, and to display it on your personal computer provided you do not modify the materials and that you retain all copyright notices contained in the materials. By downloading content from our website, you accept the terms of this agreement.
Slide1
promoting LGBT Health Equity:Challenges and Solutions
2018
Tim Vincent, MS
Deborah Wyatt-O’Neal, RN, MSN, CNS
Shavar Johnson, MSSA
2018
Slide2Note to the Reviewer
Promoting LGBT Health Equity is a training we custom developed for healthcare providers in Los Angeles seeking to better understand and engage LGBT-identifying patients experiencing health disparities. The training is designed to increase knowledge of key cultural barriers experienced by LGBT individuals in the healthcare setting. Cultural Humility, Implicit Bias, Sex Positivity, and SOGI are key components of the course to guide participants towards identifying areas of organizational change. Through this training, participants were given the opportunity to develop inclusive strategies for LGBT staff and patients, serving as a frame to develop post-training structural interventions.
2
Slide3O
b
jec
t
ives
By
the end of the training, participants will be able to:Increase knowledge of key cultural barriers experienced by LGBT individuals in the healthcare setting. Increase skill to assess existing services specific to the needs of LGBT individuals. Identify at least 3 strategies to promote a culture of sensitivity and inclusivity for the LGBT individuals, both staff and patients. Increase knowledge on screening individuals for concerns related to sexual orientation and gender identity.3
Slide4Introductions
& OverviewExamining Bias and the Impact of Culture
Reviewing Terminology
Health Disparities among LGBT Communities
Why History Matters
Collecting SOGI dataBuilding Inclusive Environments
Assessing the Services and Building Leadership Today44
Slide5Housekeeping
Emergency
Exit
Restrooms
Phone
CallsBreaks/LunchParking Lot5
Slide6Group Agreements
6
Respect
Opinions
Active Listening
ConfidentialityParticipate
Slide7Unconscious Bias and Cultural Humility
Module
1
Slide8Introduction & Discussion
Challenges
Slide9What you know
9
Write one thing you know, you learned, or you heard about the populations listed on the assigned sheets
Slide10Unconscious Bias
10
Slide11Unconscious Bias
11
(Wilkie, 2014 – adapted)
Slide12Unconscious Bias
12
https://youtu.be/dlwkvB0Diz4
Slide13Unconscious Bias: Enacted Stigma
13
https://www.youtube.com/watch?v=F8JKUCvGJ7I
Slide14Addressing BiasReflectConfrontEngage
CommitMaintainDiscuss14
Slide15WHY IS This Important?
15
Slide16local
16
Slide17Culture decides what skills, strengths, & activities are appreciated
17
Slide18A Critical Definition Of Culture
Cultural Empathy
18
Slide19Gender
Physical-Mental
Ability
Syphilis/HIV
Race
Sexual Identity
Immigration Status
Class
Religion/Spirituality
Geography
Ethnicity
Age
Class
19
Slide20Cultural
20
Slide21Cultural Humility
21
Slide22Cultural Humility Principles
22
Slide23Review of Terminology - LGBTQ+
Module
2
Slide24Review of TermsBiological SexA person’s combination of genitals, chromosomes and hormones, usually categorized as “male” or “female” based on visual inspection of genitals via ultrasound or at birth
Gender IdentityA person’s deep-seated, internal sense of who they are as a gendered being—specifically, the gender with which they identify themselves
24
Green, E.R. & Maurer, L.M. (2015). The Teaching Transgender Toolkit: A Facilitator’s Guide to Increasing Knowledge, Decreasing Prejudice, & Building Skills. Ithaca, NY: Planned Parenthood of the Southern Finger Lakes: Out for Health. ISBN: 978-0-9966783-0-8. www.teachingtransgender.com.
Slide25Review of TermsTransgenderAdjective used to describe a person whose gender identity does not “match” the biological sex they were assigned at birth
“Transgender” serves an umbrella term to refer to the full range and diversity of identities within transgender communitiesCurrently the most widely used and recognized term
25
Green, E.R. & Maurer, L.M. (2015). The Teaching Transgender Toolkit: A Facilitator’s Guide to Increasing Knowledge, Decreasing Prejudice, & Building Skills. Ithaca, NY: Planned Parenthood of the Southern Finger Lakes: Out for Health. ISBN: 978-0-9966783-0-8. www.teachingtransgender.com.
Slide2626
Slide27Review of TermsGender Non-ConformingA person whose gender expression is perceived as being inconsistent with cultural norms expected for that gender
Specifically, boys/men are not masculine enough or are feminine, while girls/women are not feminine enough or are masculine27
Green, E.R. & Maurer, L.M. (2015). The Teaching Transgender Toolkit: A Facilitator’s Guide to Increasing Knowledge, Decreasing Prejudice, & Building Skills. Ithaca, NY: Planned Parenthood of the Southern Finger Lakes: Out for Health. ISBN: 978-0-9966783-0-8. www.teachingtransgender.com.
Slide28Review of TermsGender Non-ConformingNot all transgender people are gender non-conforming, and not all gender non-conforming people identify as transgender
Cisgender people may also be gender non-conformingGender non-conformity is often inaccurately confused with sexual orientation
28
Green, E.R. & Maurer, L.M. (2015). The Teaching Transgender Toolkit: A Facilitator’s Guide to Increasing Knowledge, Decreasing Prejudice, & Building Skills. Ithaca, NY: Planned Parenthood of the Southern Finger Lakes: Out for Health. ISBN: 978-0-9966783-0-8.
www.teachingtransgender.com
.Photo Credit: https://www.glsen.org/author/all?page=4
Slide29Review of TermsSexual Orientation
Sexual orientation is about attraction to other people (external), while gender identity is a deep-seated sense of self (internal)All people have a sexual orientation that is separate from their biological sex, gender identity and gender expression
29
Green, E.R. & Maurer, L.M. (2015). The Teaching Transgender Toolkit: A Facilitator’s Guide to Increasing Knowledge, Decreasing Prejudice, & Building Skills. Ithaca, NY: Planned Parenthood of the Southern Finger Lakes: Out for Health. ISBN: 978-0-9966783-0-8. www.teachingtransgender.com.
Slide30Green, E.R. & Maurer, L.M. (2015). The Teaching Transgender Toolkit: A Facilitator’s Guide to Increasing Knowledge, Decreasing Prejudice, & Building Skills. Ithaca, NY: Planned Parenthood of the Southern Finger Lakes: Out for Health. ISBN: 978-0-9966783-0-8. www.teachingtransgender.com.
Instead
of saying this:
Say this:
FTM, used to be a woman, born a female
Transgender man, or, Transman
MTF, used to be a man, born a maleTransgender woman, or, TranswomanSex Change, The Surgery, Transgendering, pre-operative, post-operativeMedical TransitionHermaphroditeIntersex person or Person who is intersexSexual preference, homosexualSexual orientationAffirming Terminology30
Slide31Green, E.R. & Maurer, L.M. (2015). The Teaching Transgender Toolkit: A Facilitator’s Guide to Increasing Knowledge, Decreasing Prejudice, & Building Skills. Ithaca, NY: Planned Parenthood of the Southern Finger Lakes: Out for Health. ISBN: 978-0-9966783-0-8. www.teachingtransgender.com.
Instead
of saying this:
Say this:
Affirming Terminology
31
“Real” sex, “real” gender, genital sexSex assigned at birthA transgenderTransgender person, or, person who is transgenderTransgendersTransgender people, or, people who are transgenderTransgenderedTransgender
Slide32Affirming Name & Pronouns
A note on affirming vs. preferred name or pronouns.
Best practice is to acknowledge that individuals have the agency to decide this for themselves…
How to Ask:
“What is your chosen name?”
“What are your pronouns?”
32
Slide33Coming Out
The process of internally identifying one’s gender or sexual identity and then socially disclosing (voluntarily telling people).
“Coming out is an ongoing, iterative process, because social identity is negotiated daily in the context of other relationships and experiences. Depending on a persons’ circumstances – geographic location, age, race, religion, class, and other factors – each individual’s coming out process is unique and involves different
risks
.”
(Lindhurst, et al., 2010)
It a complex, difficult and life-long series of events. 33
Slide34Outing
Having one’s sexual orientation or gender identity disclosed against one’s will or without one’s consent.
LGBTQ individuals are ALWAYS assessing the cost/benefit of coming out, as well as
where
and
who
it is safe to come out to.Because of the very real risks that outing can pose to a person’s physical and emotional safety, it is essential that we maintain confidentiality and make every effort to not unintentionally out the person. 34
Slide35Notes on Language
Language and words that communities use to define themselves vary temporally, geographically, and culturally.
Because many oppressed communities have had their right to self-identify taken away, using respectful language is the first important step toward creating a safer space for LGBTQ individuals.
35
Slide36LGBTQ Identities: Key Points
Different terms are used in different communities.
Terms are
always changing
.
Sexual orientation and gender identity
are not the same thing.LGBTQ individuals are incredibly diverse.Always allow individuals to self-identify.Respect how people identify, however that may be.Maintain confidentiality and take care not to intentionally or unintentionally “out” a person.36
Slide37LBGT Health Disparities – Making the Connection
Module
3
Slide38Identity and Culture Identity:The manner in which we define
ourselves.Culture:Shared experiences or commonalities that have developed and continue to evolve in relation to changing social and political contexts.
38
Race
Ethnicity/National Origin
Language
SexGender IdentitySexual OrientationReligion/Spiritual BeliefsAge
Class
Ability/Disability Status
Immigration Status
Education
Geographic Location/Space
Rural/Urban
Time
Social/Political Context
…and more!
Slide39Inequities are never the result of single, distinct factors. Rather, they are the outcome of intersections of different social locations, power relations, and experiences.
39
Olena Hankivsky, PhD
Slide40homo/Bi/Transphobia
40
Slide41LGBT Health Disparities
Lesbians are less likely to get preventive services for cancer.Lesbians and bisexual females are more likely to be overweight or obese.Transgender individuals have a high prevalence of HIV/STDs, victimization, mental health issues, and suicide and are less likely to have health insurance than heterosexual or LGB individuals.
Elderly LGBT individuals face additional barriers to health because of isolation and a lack of social services and culturally competent providers.
LGBT populations have the highest rates of tobacco, alcohol, and other drug use.
41
US Department of Health and Human Services. Healthy People 2020. [Internet]. Available from: https://www.healthypeople.gov/2020/topics-objectives/topic/lesbian-gay-bisexual-and-transgender-health
Slide42LGBT Health Disparities
LGBT health requires specific attention from health care and public health professionals to address a number of disparities, including:LGBT youth are 2 to 3 times more likely to attempt suicide.LGBT youth are more likely to be homeless. Studies indicate that between 25% and 50% of homeless LGBT youth are on the streets because of their sexual orientation or gender identity.
Gay men are at higher risk of HIV and other STDs, especially among communities of color.
42
US Department of Health and Human Services. Healthy People 2020. [Internet]. Available from: https://www.healthypeople.gov/2020/topics-objectives/topic/lesbian-gay-bisexual-and-transgender-health
Slide43LGBT Health Disparities
43
https://www.healthypeople.gov/2020/topics-objectives/topic/lesbian-gay-bisexual-and-transgender-health
Slide44History Matters- LGBT Timeline
Module
4
Slide45History Matters:
45
Slide46Viewing the Timeline
Place a pink sticker of something you feel is significant in understanding experience of LGBT
Place
a lavender
sticker on something that is meaningful to you in your work…
46
Slide47Collecting SOGI data and Taking a Sex Positive Approach
Module
5
Slide48Do you ask about Sex?
48
Slide49Gender Identity Sample QuestionsTwo Question Approach - Part 1
Sex were you assigned at birth: What sex was listed on your birth certificate?MaleFemaleNote: In rare cases, a person may be listed as intersex on their birth certificate, but this is not one of the categories reported to the Health Resources and Services Administration.
Other is not reported back to HRSA
http://www.lgbthealtheducation.org/wp-content/uploads/2016/09/Fotolia_4177714_Subscription_XL-940x300.jpg data.pnghttp
://www.trainingtoserve.org/sites/default/files/images/Sensitive%20History.pdf
49
Slide50Gender Identity Sample Questions
Two Question Approach- Part 2Gender Identity: Do you identify as male; female; transgender male/ female-to-male; transgender female/ male-to-female; other; choose not to disclose?MaleFemaleTransgender Male/ Female-to-Male
Transgender Female/Male-to-FemaleOtherChoose not to disclose
50
Slide51Gender Identity Sample Questions
Sexual Orientation: What is your sexual orientation? (Possible prompt: who are you attracted to?)Lesbian or GayStraight (not lesbian or gay)Bisexual
Something elseDon’t know
Choose not to disclose
http://www.trainingtoserve.org/sites/default/files/images/Sensitive%20History.pdf
51
Slide52Why it is important to ask…..
35% of MSM do not share their sexual orientation with their medical providers
25% of HIV-infected patients report that they discussed transmission with their providers
6% of HIV-infected patients report discussing sexual practices with their primary care providers
52
Slide53SOGI Data ImportanceIf you are not counted, you are discounted
Data collection allows us to tell the LGBT storyCreates safe spaces and affirms the LGBT Community Identifies disparitiesSecures fundingInforms public policies and laws
Evaluation Ethical Responsibility and Legal Compliance
53
Slide54SOGI Data Collection Registration Staff
54https://vimeo.com/260306345
Slide55SOGI Data Collection Clinical Staff
55
https://vimeo.com/260311623
Slide56Let’s Practice! - SOGI
56
Slide57SOGI Edition
57
Slide58Defining Sex Positivity
Sex positivity
is "an attitude towards human sexuality that regards all
consensual sexual activities
as fundamentally
healthy and pleasurable, and encourages sexual pleasure and experimentation. The sex-positive movement is a social and philosophical movement that advocates these attitudes. The sex-positive movement advocates sex education and safer sex as part of its campaign.Gabosch, Allena (2008-02-26). "A Sex Positive Renaissance". Retrieved 2014-09-12.58
Slide59A Sex Positive Health Professional
Checks their own assumptions and biases
Embrace our clients as assets & as experts on their experience
Centers the client’s priorities in communication and decision making
Practices self reflection, humility, & empathy
Seeks ongoing training and development
Responsive, relevant, respectfulRemembers that pleasure is an important part of sexual health59
Slide60Building an Inclusive Environment
Module
6
Slide61Being LGBT at Work
Millions of Americans fear losing job due to sexual and gender identityMore than 40% of Lesbian, Gay and Bisexual people and almost 90% of Transgender people experienced workplace discrimination and mistreatmentNo current Federal protection under the law
Challenge for business and employee
61
Krejcova
, M. (2015, March 10). The value of LGBT equality in the workplace. Retrieved July 9, 2018, from https://www.glaad.org/blog/value-lgbt-equality-workplace
Slide62Being LGBT at Work
LGBT employees who spend considerable time and effort hiding their identity in the workplace experience higher levels of stress and anxiety resulting in health problems and work-related complaints
62
Krejcova, M. (2015, March 10). The value of LGBT equality in the workplace. Retrieved July 9, 2018, from https://www.glaad.org/blog/value-lgbt-equality-workplace
Slide63Benefits of an inclusive work Environment
Employer benefitsLower legal costs related to discrimination lawsuits Lower health insurance cost due to improved health of employeesLGBT employee retentionLess money spent on recruitment and onboardingIncreased creativity, innovation, new ideas
63
Krejcova, M. (2015, March 10). The value of LGBT equality in the workplace. Retrieved July 9, 2018, from https://www.glaad.org/blog/value-lgbt-equality-workplace
Slide64Benefits of an inclusive work EnvironmentMore LGBT clients/patients seeking services.
LGBT individuals support organizations that support them.
64
Slide6565
Institute for Inclusion in the Legal Profession. (2011). The Business Case for Diversity: Reality or Wishful Thinking?
Slide66Assessing the Services and Building Leadership
Module
7
Slide67To Treat Me, You Have To Know Who I am
67
https://youtu.be/NUhvJgxgAac
Slide685 Tips For Being An Ally
68
https://youtu.be/_dg86g-QlM0
Slide69ChampionsHow can you help to ensure respect and knowledge is being demonstrated at MLK Outpatient Center?
What process or system would you suggest to put in place to being champions on this topic?What further support do you need? 69
Slide70Thank You
Tim Vincent, MStim.vincent@ucsf.eduDeborah Wyatt-O’Neal, RN, MSN, CNSdeborah.wyatt-oneal@ucsf.edu
Shavar Johnson, MSSAshavar.johnson@ucsf.edu
www.facebook.com/californiaptc
@
CA PTC_CBA
California Prevention Training Center
300 Frank Ogawa Plaza, Suite #520
Oakland, Ca. 94612
510.625.6000
www.californiaptc.com