1 Professionalism In The Workplace Copyright Texas Education Agency 2012 All rights reserved Images and other multimedia content used with permission Professional A person who is expert at his or her work ID: 633704
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Professional Communications
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Professionalism In The Workplace
Copyright © Texas Education Agency, 2012. All rights reserved. Images and other multimedia content used with permission.Slide2
Professional
A person who is expert at his or her work.
Copyright © Texas Education Agency, 2012. All rights reserved. Images and other multimedia content used with permission.
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Professionalism
A specific style of behavior in the workplace.
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Values
The social principles, goals, or standards held or accepted by an individual, a class, a society, culture, etc.
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Morals
Relating to, dealing with, or capable of making the distinction between right or wrong conduct.
principles
standardsbeliefs with respect to right or wrong behavior
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RightIn accordance with fact, reason, justice, law, and morality.
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WrongContrary to fact or reason, unlawful, crooked, twisted, immoral, improper.
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A set of conventional principles and expectations that are considered binding on any person who is a member of a particular group.
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Code of Conduct
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Employee Expectations
What is expected of the employee to get the job done.
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UnprofessionalismNot conforming to the standards of a profession; contrary to the accepted code of conduct of a profession.
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Characteristics of a Professional
Honest
SkilledCourteous
ReliableConsiderateDependable
Cooperative
Committed
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Professionalism is judged by:Unwritten rules
Code of conductCulture
Expectations and standardsOne’s personal values
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How Are You Judged As A Professional?Your Communication
Your ImageYour Competence
Your DemeanorYour AppearanceYour Behavior
Your Attitude
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Unprofessional Behavior
Conduct that could be characterized as harassment or discrimination.
Verbal threats of violence, retribution, or lawsuits.
Verbal outbursts.Inappropriate physical touching or contact.Arguing in front of customers, clients and families.
Physical actions that threaten others such as throwing or knocking down objects.
Insults, verbal comments, or criticism intended to belittle or berate others.
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Always Remember!Keep personal issues separated from the workplace!
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Copyright © Texas Education Agency, 2012. All rights reserved. Images and other multimedia content used with permission.