Flood scenario 1 Flood Scenario - PowerPoint Presentation

1. Flood scenario1Flood ScenarioTabletop Exercise

2. Tabletop Exercise2Welcome and introductionsDiscuss agenda for the dayReview administrative detailsStart the exercise

3. Welcome and IntroductionsNameOrganizationEmergency response experience3

4. Agenda4Review exercise materials and rulesReview scenario(s)BreakFacilitated discussion periodAction planning session (“hot wash”)Review and conclusionClosing comments

5. Administrative DetailsLocation of emergency exitsLocation of restroomsCell phone and pager managementLogging your time to fulfill training requirementsSign-in sheet and participant evaluation form5

6. Exercise Benefits:Increase readiness in the event of an actual emergencyProvide a means to assess effectiveness of response plans and response capabilitiesServe as a training tool for response personnel and their involvement with other response agencies Provide an opportunity to practice skills and improve individual performance in a non-threatening environment6

7. Exercise Benefits: (cont.)Require participants to network with each other and pre-plan decisions on resourcesIdentify planning conflicts or gapsIdentify resource needs and opportunities for sharing of resourcesClarify internal and external roles and responsibilities7

8. 8Exercise Objectives:At the conclusion of this exercise, participants should be able to do the following:Define or refine participants’ roles and responsibilities for managing the consequences of a flood incident, which should be reflected in their plans, policies and procedures and other preparedness elements currently in place or under developmentBuild relationships between utilities and stakeholders

9. 9Exercise Objectives: (cont.)Determine neighboring utility water infrastructure capabilities and needsIdentify other needed enhancements related to training and exercises and other preparedness elements currently in place or under developmentThis session will not be a success unless you as a participant go back to your office and follow through

10. Roles and Responsibilities:10Players respond to the situation presented based on expert knowledge of response procedures, current plans and procedures, and insights derived from training and experienceObservers observe the exercise but do not participate in the facilitated discussion periodFacilitators lead the exercise by presenting the scenario narrative and facilitating the discussion period and “hot wash” (Action planning session or review session)Evaluators monitor the exercise, track accomplishments according to objectives and may ask questions

11. Exercise Rules:This exercise will be held in an open, low-stress, no-fault environment  varying viewpoints, even disagreements, are expectedRespond to the scenario using your knowledge of current plans and capabilities (i.e., you may use only existing assets) and insights derived from your trainingDecisions are not precedent setting and may not reflect your organization’s final position on a given issue  this exercise is an opportunity to discuss and present multiple options and possible solutions11

12. Exercise Rules: (cont.)Issue identification is not as valuable as suggestions and recommended actions that could improve [prevention, protection, mitigation, response or recovery] efforts  problem-solving efforts should be the focusAssume there will be cooperation and support from other responders and agenciesThe basis for discussion consists of the scenario narrative and modules, your experience, your understanding of your Emergency Response Plan (ERP), your intuition and other utility resources included as part of this material or that you brought with youTreat the scenario as if it will affect your area12

13. Action planning session13Action Planning Session:Following the facilitated discussion period, the facilitator will lead an Action Planning Session, also known as a “hot wash”Participants are encouraged to identify, discuss and prioritize next steps, actions, tasks and other follow-up activitiesIdentify additional collaborators if neededSchedule a follow-up meeting

14. Flood ScenarioCybersecurity scenario14

15. BackgroundSlow-moving storms brought significant and widespread heavy rains across the regionThe heavy rains began saturating soils, filling local reservoirs, swelling streams and rivers and clogging storm drains with debrisImmediately following these events, another storm system moved through the region bringing heavy precipitation, high temperatures, humidity and winds over a 4-day period, causing further flooding in rivers and low-lying areas15

16. 16Module 1 – April 24The Flood Starts

17. 17Module 1 – April 24, 0700 hrsMean average rainfall from the recent storm system varied from 6 inches to more than 8 inches, with some individual gauges reporting more than 9 inchesThis storm system, combined with the effects of the earlier slow-moving storms, is expected to produce major flooding throughout the regionIn addition, a new storm system is expected to arrive in the next 24 hours

18. Key Issues – Module 1The surface water treatment plant is partially flooded  turbidity and total coliform counts are above acceptable limitsCustomer calls are increasing in frequency, with the chief complaint being that the water is brown or “dirty”The water utility laboratory is being strained by the number of samples that need to be analyzed and cannot run some of the needed testsThe wastewater treatment plant is partially under water, but the level of flood water is holding steady for nowOnce the water recedes, the wastewater utility needs heavy equipment (that it does not have) to remove the flood debris piled in and around the pump stations and broken lines18

19. 19Module 2 – April 25The Flood Gets Worse

20. Module 2 – April 25, 0700 hrs Some creeks and rivers are expected to crest at 8 to 12 feet above flood stageThe National Weather Service is extending the flood watch, because flood peaks are expected within 24 hoursCommunities throughout the region are working around the clock sandbagging vulnerable areasEmergency Operation Centers (EOCs) have been activatedHundreds of people are evacuating the area, including entire communities and towns20

21. Key Issues – Module 2Every available employee at the water utility is working to maintain service and protect the plant from further damage, but progress is slow and is expected to get worse as the floodwaters riseRoad washouts and sinkholes have caused water main and individual water service breaks and water pressure is low in some neighborhoodsThe collection system is surcharged due to flooding upstream of the wastewater utility  manholes are submerged and covers have floated offAt the effluent discharge point, flood debris has blocked the outfall and may cause a backup of effluent21

22. 22Module 3 – April 27The Flood Ends

23. Module 3 – April 27, 1200 hrs Trees fall, downing power lines and resulting in a loss of power across 75 percent of the areaThere are dangerous road washouts and sinkholesWater distribution and sewer collection lines are damaged, as well as other vulnerable underground infrastructure23

24. Key Issues – Module 3Backup generators are currently sustaining the utilities, but fuel is running lowThe community hospital has notified the water utility that it is experiencing a significant loss of pressureTreatment chemical deliveries will be delayed due to bridge washouts and temporary road closures24

25. Key Issues – Module 3 (cont.)Several major pressurized force sewer mains underneath bridges or buried river crossings have been broken by erosion or debris floating in the flood watersNine sewer lift stations are severely damaged  the lift stations have been flooded and pump motors and electrical controls have been damaged by the waterSupervisory Control and Data Acquisition (SCADA) systems are mostly inoperable due to downed communication and power lines25

26. Action Planning Session Post-Exercise “Hot Wash”Action planning sessionpost exercise 26

27. Review of exercise objectives27Review of Exercise ObjectivesExplore and address cybersecurity challengesDefine or refine participants’ roles and responsibilities for managing the consequences of a cybersecurity incident, which should be reflected in their plans, policies and procedures and other preparedness elements currently in place or under developmentBuild relationships between utilities and stakeholdersIncrease awareness of the damage that can be caused by a cybersecurity incident on a business or control systemIdentify other needed enhancements related to training and exercises and other preparedness elements currently in place or under development

28. conclusion28ConclusionPlease turn in your notes from the Action Planning Session, your participant evaluation form and any additional comments you wish to shareThis information will be used to develop an After Action Report and Improvement Plan

29. Closing RemarksThank you for participatingClosing remarks thank you for participating29