Essential Critical Infrastructure Workforce - PDF document

1 Essential Critical Infrastructure Workfo
Essential Critical Infrastructure Workforce Essential Critical Infrastructure Workers Workerseededupport transportationromealthcareacilityroviderappointments.Workerseededervices,ervices,eprocessingedical equipment,management.Workersealth plans,nformationworkremotely.Workerserforming ybersecurityunctionsealthcare ublicealth acilities andworkremotely.Workerserforming ecurity,ncidentanagement,mergencyperationsehalf ofealthcarencludingealthcareoalitions,annotremotely.Vendorsupplierse.g.xygenervices,urableedicalquipment,etc.).Workersanufacturersincludingiotechnologythoseompanies thatproduction edical supplies),aterials uppliers,echnicians,gistics andrehouseoperators,inters,istributorsedicaloductsquipmentlogisticsroviders,estepair),ersonal protective quipmentsolation barriers,edical gases,harmaceuticalsaterialssedadioactiverugs),ietary supplements,ommercial healthloodloodroducts,accines, testingaterials, laboratoryupplies,leaning,anitizing,isinfectingterilizationupplies includingispensers), oods,ersonalroducts,estontrolroducts,issueaperowel products.Donorslood,oneloodtem ell,elated activities.orkers necessaryaintainninterruptedrescription,theroperations.Workers and materials (e.g., laboratory supplies) needed to conduct bloodspot and point of care (i.e.,hearing and critical congenital heart disease) newborn screening as well as workers and materials need forconfirmatory diagnostic testing and initiation of treatment.Home health workers (e.g., nursing, respiratory therapists, health aides) who enter the need to go into thehomes of individuals with chronic, complex conditions and/or disabilities to deliver nursing and/or dailyliving care.Workersretail facilitiespecializingedical good supplies.ealthnvironmental healthrkers,Workerspecializingn environmental healthocus mplementingnvironmental controls,nfectionontrolnterventioealthcareacilityafetymergency preparednessngineeredork evelopingrotocolsor appropriate PPEevent disease transmission.ealth/ommunityrkers includingorkers)onduct communitybasedublicealthunctions,onducting pidemiologic surveillance ompiling,ommunicatingublicealthremotely.Humanervicesoviders,speciallyions such Home delivered meal providers for older people with disabilities, others withchronicconditions.ker ervicesomebound,lder adults.services providers support activities of daily living for older adults, peopleisabilities,thersealth onditionsndependentlycommunity services.ealthoviderseliverealtherviceslder adults,eopleisabilities,others with chronic health conditions who community with supportsWorkersrovide umanervices,ncludingotmitedocial workers,utritionists,anagers ororkers,risis cou

2 nselors, oster care anagers, dultrotecti
nselors, oster care anagers, dultrotectiveservicesersonnel,rotectiveersonnel,omestic iolence counselors, umanecovery personnel,ehaviorpecialists,ubstancelatedounselors, er upport counselors. CISA | DEFEND TODAY, SECURE⁔位佒RO圠 cisa.gov C@cisa.gov Linkedin.com/company/cisagov @CISAgov | @cyber | @uscert_gov Facebook.com/CISA @cisagov Essential Critical Infrastructure Workers IDENTIFYING ESSENTIAL CRITICAL INFRASTRUCTURE WORKERS The following list of identified essential critical infrastructure workers is intended to be overly inclusive reflecting the diversity of industries across the United States. HEALTHCARE / PUBLIC HEALTH Workers, including laboratorpersonnel, perform critical clinical, biomedical other research,estingeededther diseases.Healthcare providers including, not limited to, physicians dentists; psychologists; midlevepractitioners;urses; emergency medical services personnel,nfectionontrolssurance ersonnel; phlebotomists;harmacists; physical,espiratory,eech andccupational herapists andsocial workers; ptometrists;peechathologists; hiropractors;iagnostictherapeutictechnicians;echnologists.Workers required for effective clinical, infrastructure, support service, administrative, security,ntelligence operationscrossirectatientare andull d publicealthspectrum.Personnel examplesnclude,utmited,ccounting,dministrative,discharge,ngineering,ccrediting, ertification,redentialing,pidemiological, ourceloodoodervice,nvironmental services,ousekeeping,edical records,nformationtechnologyperational technology,utritionists,etc.Emergencyedicalervices workers includingPrehospitalincludedotrgentworkers.Inpatientospital workerse.g. ritical accessospitals,ermhospitals,ermacilities ncludingkilledursing acilities, npatientospice,surgical centers, etc.).Outpatientare workersenaliseaseractitionersederallyualifiedHealthnters, Health ommunityental healthlinics,transplant/procuremententers,mbulatory omprehensiveoutpatientehabilitation facilities, Home care workers home health care, ome hospice, home dialysis, home infusion,etc.).Workersongermacilities,esidential andommunityased providers rogramsnclusiveorlderly (PACE), ntermediateacilitiesntellectualDisabilities,esidential TreatmenteligiousonmedicaHealth CareInstitutions, etc.).safety workers (i.e., workers who anticipate, recognize, evaluate, control workplaceconditionsausellness injury). CISA | DEFEND TODAY, SECURE⁔位佒RO圠 cisa.gov C@cisa.gov Linkedin.com/company/cisagov @CISAgov | @cyber | @uscert_gov Facebook.com/CISA @cisagov Essential Critical I

3 nfrastructure Workers Governmentorkers,
nfrastructure Workers Governmentorkers,s emergency nd the usiness communityeedmaintain ractice ommunicatingne another ssuesrkforce eeds andafetyontinuityritical functionsssential critical infrastructurecontinued nimpeded ccessquipmentuarantineontainmentreas,reas nderrestrictions, orther reas ereovement mited,rder toerformor communityelief ublicafety,ecurityealth;aintainingssential upplyhains for maintainingcritical information technology services, preserving egional,ational economic wellWhenever possible,cal governmentshouldonsiderpecificorders ustainessential workerseduceotential complicationsworkersurisdictional boundaries ritical functions,ncludinguringimesossible, cal jurisdictionshouldonsider ligningccessovementcontrol policieseighboringurisdictions reduce burden risdictional movement critical infrastructure workers. CISA | DEFEND TODAY, SECURE⁔位佒RO圠 cisa.gov @cisa.gov Linkedin.com/company/cisagov @CISAgov | @cyber | @uscert_gov Facebook.com/CISA @cisagov Essential Critical Infrastructure Workers CONSIDERATIONS FOR GOVERNMENT AND BUSINESS This list was developed in consultation with federal agency partners, industry experts, and State and local officials, and is based on several key principles: Response efforts pandemic are executed, federally supported.Critical infrastructurehould Businesses and WorkplaceCentersisease Control and reventionell as cal governmentegardingtrategiesisease spread.Employersustomplyth applicableccupational Safetyealthdministration equirementsuidance rotecting critical infrastructureorkersemaineturno theuringandemic.ation eliehese rotectealth,fety,ommunitywellustrotected xposurenfection from irus sohey ontinue their responsibilities.uidancenforcementnformationorwww.osha.gov/coronavirus.Businessesovernment agencies ontinuerganizationecificeasures appropriateonsistentederal,tate,therequirements,rotecteetingneeds.Workershould ncouragedemotelyorganizationsncouragedo identifylternativeethods for safelyctivitiesypically equired interactions.Whenontinuousemoteotossible,usinesses houldtrategies educe kelihoodisease.includes,ut imited to,taggeringhours easures.recommends hat everyoneontainespiratoryropletsroundthers,nfrastructure employers onsider how bestmplementublicealth ecommendationource ontrol in orkplace.xample, employersacemaskse.g.,urgical masks)nsteadoverings en workersuldeedxtendederiodse.g.,f aile performingoveringould ecome contaminated.Considerorkplaceave policiesontributemployee ecisionelayreportingedical symptoms. mployeeshouldeetriteriaome isolation. CDC hasuidance n whenomesolation https://www.cdc.gov/coronavirus/2019

4 ck/endolation.htmlCritical infrastructur
ck/endolation.htmlCritical infrastructuremployersn obligationxtent ossibleeintegration ofersonxperiencedxposuresymptomaticays thatprotectealthorker,kers,eneralobvailabilityrksitesore ctivitiestherquallykillednd availablersonorkers whootxperiencedxposure.uidancafetyracticesorkerswww.cdc.gov/coronavirus/2019ncov/community/criticalworkers/implementingfetyactices.htmlorganizations uld implement their business continuity pandemic plans or put plans they elayingmplementationotdvisediabilityusinesshealthf workers. and OSHA haveuidanceor wusinesses tossist themespondndemichttps://www.cdc.gov/coronavirus/2019ncov/community/organizations/businesses and https://www.osha.gov/SLTC/covid-19.ertain onsistentccess to specific sites,acilities,ssets tonsure continuityunctions.ostf ourconomy reliesechnologyherefore nformationechnology (IT) andperational technology (OT) workersorperationsssential. ncludes workersoles, ncludingocusing onanagement systems, controlstems,upervisory Control cquisition (SCADA)enters;ybersecurityngineering;ybersecurity management. CISA | DEFEND TODAY, SECURE⁔位佒RO圠 cisa.gov C@cisa.gov Linkedin.com/company/cisagov @CISAgov | @cyber | @uscert_gov Facebook.com/CISA @cisagov Essential Critical Infrastructure Workers Number of different contacts: How many interactions occur daily?Employee risk factors: Which workers face heightened risk due to their age or underlying medical conditions?Capability to assess possible infection: Are there screening protocols that protect workers (and customers) from interactions with contagious people? How frequently can the facility be sanitized and cleaned? Based on theserisks,rganizations can categorizeconditions that their workers continuewell-being. In r words,protectiveshould d on th high sk factors. categorizatioguidancecan beund at Determiningllocationcarceresourcesuchrotectiveequipmentther protection,ccess tomedievaluationdvaccines. ecommendurisdictionsusessential infrastructure orker list ool toeginngagingessential workerommunity in llocationotential scarceesources hould casesontinuencrease nterecondPlanning is critical tonsuring that workers are ableto continuerforming essential tasks supporting critical infrastructure. Furthermoreritirkerso performssentionsistent interactionsopulations (e.g., lderly oristing onditionsobtain ecessary esourcesreducetransmission irus. dditionforementioned haracteristicsrkernd workplace,hereinfluence iskitigation ncluding,nfectionrends,vailabilityimeliness esting, riticalityusinessrkerconomy, eed repare espond ther calizedventsuch urricanes,ldfires,ornadoes. ollowi

5 ngrovidedditional guidance orker safetys
ngrovidedditional guidance orker safetyssueselatedpandemic: CDCafety Practicesorriticalnfrastructurerkers: Implementingafety Practicesoritical Infrastructureorkersho May HaveExposureerson withuspectedonfirmedOVIDOSHA/HHSrkplaceuidance: Guidanceor Preparing WorkplacesorOVIDCISAeleworkuidance: Teleworkuidancendesources CISAeneraluidance: CISAnformation &pdatesVIDCISA will continually solicit and accept feedback on the list and will evolve the list in response to stakeholder feedback. We will also use our various stakeholder engagement mechanisms to work with partners on how they are using this list and share those lessons learned and best practices broadly. Feedback can be sent to CISA | DEFEND TODAY, SECURE⁔位佒RO圠 cisa.gov C@cisa.gov Linkedin.com/company/cisagov @CISAgov | @cyber | @uscert_gov Facebook.com/CISA @cisagov Essential Critical Infrastructure Workers Guidance on the Essential Critical Infrastructure Workforce: Ensuring Community and National Resilience in COVID19 Response CR I WHAVE THE WFunctioningritical infrastructure perativeuringmergencyorublicealth ecurity ommunity eing.read irurotectingost vulnerable ongightfulemainational priorities,frastructure esiliencemakeschieving issionsifficult.ecognizingublished uidanceentifyingssential Critical Infrastructure orkers at utset 9 pandemic.hisuidancedopted roadlycrossuntry subsequentlypdated esponse. Thispdate,ersionntinuesuidance considering developments in andemicesponseisktowards nsure continuityritical functions. ppreciatesartnership riticinfrastructureommunityeveloping uidance.infrastructurendoubtedlycommonpproachrioritization f, essentiacritical infrastructureorkersuring periodsommunity estrictions. Asrevious uidance,dvisoryature.orhouldonsidered,directive dditionally, dvisory list tendedxclusiveritical infrastructureectors,unctionshouldontinue duringesponsecrossll jurisdictions.ndividual jurisdictionsritical infrastructure wnersoperatorshouldssential workforceategories asedheir equirements iscretion. uidanceiscrete roblemintended support olutions or essential workers uringommunityestrictions. hileontinuesengage takeholders to identifyrkforceitations esilience, isur assessmentorostssential orkers isowost workersork cognizinghis,ssential Critical Infrastructureorkersuidanceost alueoingorwardilluminating niversef workers equirearticularlyhoughtful andeliberateiskanagementtrategiesheyontinueafelyecognizestatescalities ountry have undergonehased ening usinesses, ublic therlacesommunity civicportance.revious versions ofist did nclude essential orkeinriticalorkhools,ere presumedlosed imeubl

6 ication. Reflectingngoing ational discus
ication. Reflectingngoing ational discussionsround eopening,his versionncludeshesrkers, ddition ther adjustments. As nterext stageandemic responsechoolsadditionabusinesses eopen,ncourages urisdictionsritical infrastructurewnersin prioritizing abilityof essentiaafely nsureinfrastructure perationsesilience. Doingl requireooking at f workersssential Critical Infrastructureorkforceisidentifying ailoredisk itigationtrategiespecific workplaceettings.hese ould include: ating a r Worker recommend that organizaticontinuecategorizeemployeenst a sk factor mitigatiostrategies can be implemented to enhancecategorizatiors that consideinclude:Setting: Are workers indoors or outdoors?Proximity: How physically close are workers (and customers) to each other?Type of contact: Do workers touch shared surfaces, common items, and other workers or customers?Duration: How long does an average interaction last? CISA | DEFEND TODAY, SECURE TOMORROW 3 cisa.gov C@cisa.gov Linkedin.com/company/cisagov @CISAgov | @cyber | @uscert_gov Facebook.com/CISA @cisagov Essential Critical Infrastructure Workforce Essential Critical Infrastructure Workers DEFENSE INDUSTRIAL BASE Workers who support the essential services required to meet national security commitments to thefederal government and U.S. Military, including, but are not limited to, space and aerospace workers,nuclear matters workers, mechanical and software engineers (various disciplines), manufacturing andproduction workers, transportation logistics and cargo handling workers, IT support, security staff,security personnel, intelligence support, aircraft and weapon system mechanics and maintainers, andsanitary workers who maintain the hygienic viability of necessary facilities.Personnel working for companies, and their subcontractors, who perform under contract or subcontractto the Department of Defense (DoD)the Department of Energy (DoE) (on nuclear matters), andDepartment of Transportation (DOT) as well as personnel at government owned/government operatedand governmentowned/contractor operated facilities and vessels, and who provide materials andservices to DoE (on nuclear matters) and the DoD, including support for weapon systems, softwaresystems and cybersecurity, defense and intelligence communications, surveillance, sale of U.S. defensearticles and services for export to foreign allies and partners (as authorized by the U.S. government),transportation and logistics, and space systems and other activities in support ofour military,intelligence, and space forces.COMMERCIAL FACILITIES Workers who support the supply chain o

7 f building materials from production thr
f building materials from production through application andinstallation, including cabinetry, fixtures, doors, cement, hardware, plumbing (including parts andservices), electrical, heating and cooling, refrigeration, appliances, paint and coatings, and workers whoprovide services that enable repair materials and equipment for essential functions.Workers supporting ecommerce of essential goods through distribution, warehouse, call center facilities,and other essential operational support functions, that accept, store, and process goods, and thatfacilitate their transportation and delivery.Workers in retail and nonretail businesses and necessary merchant wholesalers and distributors necessary to provide access to hardware and building materials, consumer electronics, technologyproducts, appliances, emergency preparedness supplies, home exercise and fitness supplies, andhome school instructional supplies.Workers distributing, servicing, repairing, installing residential and commercial HVAC systems,building transportation equipment, boilers, furnaces and other heating, cooling, refrigeration, andventilation equipment.Workers supporting the operations of commercial buildings that are critical to safety, security, and thecontinuance of essential activities, such as onsite property managers, building engineers, security staff,fire safety directors, janitorial personnel, and service technicians (e.g., mechanical, HVAC, plumbers,electricians, and elevator).Management and staff at hotels and other temporary lodging facilities that provide for COVIDmitigation, containment, and treatment measures or provide accommodations for essentialworkers. CISA | DEFEND TODAY, SECURE⁔位佒RO圠 cisa.gov C@cisa.gov Linkedin.com/company/cisagov @CISAgov | @cyber | @uscert_gov Facebook.com/CISA @cisagov Essential Critical Infrastructure Workforce Essential Critical Infrastructure Workers FINANCIAL SERVICES Workers who are needed to provide, process, and maintain systems for processing, verification, andrecording of financial transactions and services, including payment, clearing, and settlement; wholesalefunding; insurance services; consumer and commercial lending; public accounting; and capital marketsactivities.Workers who are needed to maintain orderly market operations to ensure the continuity of financialtransactions and services.Workers who are needed to provide business, commercial, and consumer access to bank and nonbanfinancial services and lending services, including ATMs, lending and money transmission, lockboxbanking,

8 and to move currency, checks, securitie
and to move currency, checks, securities, and payments (e.g., armored cashcarriers).Workers who support financial operations and those staffing call centers, such as those staffing data andsecurity operations centers, managing physical security, or providing accounting services.Workers supporting production and distribution of debit and credit cards.Workers providing electronic point of sale support personnel for essential businesses andworkers.Workers who support law enforcement requests and support regulatory compliance efforts critical tonational security, such as meeting antimoney laundering and countering terrorist financing and sanctionsscreening requirements.CHEMICAL Workersupportingndustrial gashains,ncludinghemicalmanufacturingboratories,rkersransportaw chemicalmaterials toroducersonsumeroods,ncludinganitizers,oodoodadditives, pharmaceuticals, paintings coatings, textiles, building materials, plumbing, electrical, paper products.Workers supportingransportationchemicals, includingleaningorkersanufactureitems.Workers supporting production of protective cleaning medical solutions, chemical consumernstitutional products, disinfectants,agrances,reventsontaminationfood, ter,edicine,thersproducts.Workersupportingperationacilitiesrisktes thatannothutoseannotemotely andequires presence rained ersonnel tonsureperations,ncludingontractrkersinspections.Workersincluding hoseontainer upportroductiontransportationanufacturing,revents thecontaminationupportsontinuedanufactureood,edicine,therssential CISA | DEFEND TODAY, SECURE⁔位佒RO圠 cisa.gov C@cisa.gov Linkedin.com/company/cisagov @CISAgov | @cyber | @uscert_gov Facebook.com/CISA @cisagov Essential Critical Infrastructure Workforce Essential Critical Infrastructure Workers Workers supporting essential maintenance, manufacturing, design, operation, inspection,security, and construction for essential products, services, supply chain, and COVIDrelief efforts.Workers performing services to animals in human care, including zoos and aquariums.Engineers performing or supporting safety inspections.Veterinary nurses, technicians, veterinarians, and other services supporting individuals andorganizations with service animals, search and rescue dogs, and support animals.Workers providing dependent care services, including childcare, eldercare, and other service providersnecessary to maintain a comprehensive, supportive environment for individuals and caregiverneeding these services.CRITICAL MANUFACTURING Workers necessary for the manufacturing of metals (including steel and aluminum), industrial minerals,semiconduc

9 tors, materials and products needed for
tors, materials and products needed for medical supply chains and for supply chainsassociated with transportation, building transportation equipment, aerospace, energy,communications, information technology, food and agriculture, chemical manufacturing, nuclearfacilities, wood products, commodities used as fuel for power generation facilities, the operation ofdams, water and wastewater treatment, processing and reprocessing of solid waste, emergencyservices, and the defense industrial base. Additionally, workers needed to maintain the continuity ofthese manufacturing functions and associated supply chains, and workers necessary to maintain amanufacturing operation in warm standby.Workers necessary for the manufacturing of materials and products needed to manufacture medicalequipment, PPE, and sanctioned substitutes for PPE.Workers necessary for mining and production of critical minerals, materials and associated essentialsupply chains, and workers engaged in the manufacture and maintenance of equipment and otherinfrastructure necessary for mining production and distribution.Workers who produce or manufacture parts or equipment that supports continued operations for anyessential services and increase in remote workforce, including computing and communication devices,semiconductors, and equipment such as security tools for Security Operations Centers (SOCs) or datacenters.Workers manufacturing or providing parts and equipment that enable the maintenance and continuedoperation of essential businesses and facilities.HAZARDOUS MATERIALS Workers who manage hazardous materials associated with any other essential activity, including but notlimited to healthcare waste (medical, pharmaceuticals, medical material production, and testingoperations from laboratories processing and testing kits) and energy (including nuclearfacilities).Workers who support hazardous materials response and cleanup.Workers who maintain digital systems infrastructure supporting hazardous materialsmanagementoperations. CISA | DEFEND TODAY, SECURE⁔位佒RO圠 cisa.gov C@cisa.gov Linkedin.com/company/cisagov @CISAgov | @cyber | @uscert_gov Facebook.com/CISA @cisagov Essential Critical Infrastructure Workforce Essential Critical Infrastructure Workers Workersupportingommunications ystems,echnology,orkrom home olutionsusedw enforcement,ublic ublicritical manufacturing,oodgriculturaproduction,inancial services, in person and remote ducation, therindustries andbusinesses.Workers requiredersonpportervice usinesses that emoteorki

10 ng,and education performance ofusinesspe
ng,and education performance ofusinessperations,ediaervices,igitalhealthfferings,requiredechnical supportrucial forusinessontinuityconnectivity.OTHER COMMUNITYOR GOVERNMENTBASED OPERATIONS AND ESSENTIAL FUNCTIONS Workerso ensure ontinuityuildingunctions, ncludingutmitedecurity nvironmentalcontrols e.g., HVAC), buildingransportation equipmentproducts requiredhese functions,ermits nspectionsonstructionupportingessential infrastructure.Electionsersonnel to othublicectorlections support.Workers supporting operations of judicial system, including lawyers, others providingassistance.Workersupport dministrationelivery of nemployment nsurance programs,ncomemaintenance,mploymentvocational rehabilitation programs and servicedisaster assistance,workers’ompensationnsurance benefitsograms,ndemic ce.Federal,tate,ocal, erritorial governmentrkersupportissionssentialFunctionsommunications networks.Trade Officialslow Workersupport adio, print, nternet elevision ediaervices,utlimitedront eporters,tudio,echniciansorewsgathering,eporting,ublishingnews.Workersupporting ensus Weather forecasters.and other essential support for houses of worship.Workersaintainigital systemsnfrastructure upportingtherritical governmentoperations.Workersupport ecessary ermitting,redentialing,etting, certifying, oressentialnfrastructure orkers and heir Customsmmigrationrkersritical toacilitatingupportmergency upply Workers atestingducation centersormergency medicalervicestherealthcare workers.overnment fficesearch,ervicesupportortgage eal ervicesResidential andommerciareal estate services,ncludingettlement services. CISA | DEFEND TODAY, SECURE⁔位佒RO圠 cisa.gov C@cisa.gov Linkedin.com/company/cisagov @CISAgov | @cyber | @uscert_gov Facebook.com/CISA @cisagov Essential Critical Infrastructure Workforce Essential Critical Infrastructure Workers Central office personnel to maintain and operate central office, data centers, and other networkofficefacilities, including critical support personnel assisting front line workers.Customer service and support staff, including managed and professional services, as well as remoteproviders of support to transitioning workers to set up and maintain home offices, who interface withcustomers to manage or support service environments and security issues including payroll, billing, fraud,logistics, and troubleshooting.Workers providing electronic security, fire, monitoring, and life safety services, and who ensure physicasecurity, cleanliness, and the safety of facilities and personnel, including those who pr

11 ovide temporarylicensing waivers for sec
ovide temporarylicensing waivers for security personnel to work in other States or Municipalities.Dispatchers involved with service repair and restoration.Retail customer service personnel at critical service center locations to address customer needs,including new customer processing, distributing and repairing equipment, and addressing customerissues, in order to support individuals’ remote emergency communications needs.Supply chain and logistics personnel to ensure goods and products are available to provision these frontline workers.External Affairs personnel to assist in coordinating with local, state, and federal officials to addresscommunications needs supporting COVID19 response, public safety, and nationalsecurity.Workers responsible for ensuring that persons with disabilities have access to and the benefits of variouscommunications platforms, including those involved in the provision of telecommunication relay services,closed captioning of broadcast television for the deaf, video relay services for deaf citizens who prefercommunication via American Sign Language over text, and audiodescription for television programminInformation Technology Workers who support command centers, including, but not limited to, Network OperationsCommandCenters, Broadcast Operations Control Centers, and Security Operations Command Centers.Data center operators, including system administrators, HVAC and electrical engineers, securitypersonnel, IT managers and purchasers, data transfer solutions engineers, software and hardwareengineers, and database administrators for all industries, including financial services.Workers who support client service centers, field engineers, and other technicians and workerssupporting critical infrastructure, as well as manufacturers and supply chain vendors that providehardware and software, support services, research and development, information technologyequipment (to include microelectronics and semiconductors), HVAC and electrical equipment for criticalinfrastructure, and test labs and certification agencies that qualify such equipment (to includemicroelectronics, optoelectronics, and semiconductors) for critical infrastructure, including data centers.Workers needed to preempt and respond to cyber incidents involving critical infrastructure, includingmedical facilities; state, local, tribal, and territorial (SLTT) governments and federal facilities; energy andutilities; banks and financial institutions; securities and other exchanges; other entities that support thefunctioning of capital markets, public works, critical manufacturing, food, and agricultural productio

12 n;transportation; and other critical inf
n;transportation; and other critical infrastructure categories and personnel, in addition to all cyber defenseworkers who can't perform their duties remotely.Suppliers, designers, transporters, and other workers supporting the manufacture, distribution,provision,and construction of essential global, national, and local infrastructure for computing services (includingcloud computing services and telework capabilities), business infrastructure, financial transactions andservices, webbased services, and critical manufacturing. CISA | DEFEND TODAY, SECURE⁔位佒RO圠 cisa.gov C@cisa.gov Linkedin.com/company/cisagov @CISAgov | @cyber | @uscert_gov Facebook.com/CISA @cisagov Essential Critical Infrastructure Workforce Essential Critical Infrastructure Workers PUBLIC WORKS AND INFRASTRUCTURE SUPPORT SERVICES Workers who support the construction, maintenance, or rehabilitation of criticalinfrastructure.Workers supporting construction materials production, testing laboratories, material delivery services,and construction inspection.Workers who support the operation, inspection, and maintenance of essential public works facilities andoperations, including bridges, water and sewer main breaks, fleet maintenance personnel, construction ofcritical or strategic infrastructure, traffic signal maintenance, emergency location services for buriedutilities, maintenance of digital systems infrastructure supporting public works operations, and otheremergent issues.Workers such as plumbers, electricians, exterminators, builders (including building and insulation),contractors, HVAC Technicians, technicians for elevators, escalators and moving walkways, landscapers,and other service providers who provide services, including temporary constructionthat are necessary tomaintaining the safety, sanitation, and essentialoperation of residences, businesses and buildings, suchas hospitals and senior living facilities.Workers personnel, who support operations that ensure, the availability of and access to neededfacilities, transportation, energy, and communications through activities such as road and lineclearing.Workers who support the effective removal, storage, and disposal of residential, industrial, andcommercial solid waste and hazardous waste, including at landfill operations.Workers who support the operation, inspection, and maintenance of essential dams, locks, and levees.Workers who support the inspection and maintenance of aids to navigation and other governmentprovided services that ensure continued maritime commerce.Workers who support the

13 operations and maintenance of parks and
operations and maintenance of parks and outdoor recreational facilities.COMMUNICATIONS AND INFORMATION TECHNOLOGY Communications Maintenance of communications infrastructure, including privately owned and maintainedcommunication systems, supported by technicians, operators, call centers, wireline and wirelessproviders, cable service providers, satellite operations, Internet Exchange Points, Points of Presence,Network Access Points, back haul and front haul facilities, and manufacturers and distributors ofcommunications equipment.Government and private sector workers, including government contractors, with work related to underseacable infrastructure and support facilities, including cable landing sites, beach manhole vaults andcovers, submarine cable depots, and submarine cable ship facilities.Government and private sector workers, including government contractors, supporting Department ofDefense internet and communications facilities.Network Operations staff, engineers, and technicians to include IT managers and staff, HVAC andelectrical engineers, security personnel, software and hardware engineers, and database administratorsthat manage the network or operate facilities.Workers responsible for infrastructure construction and restoration, including but not limited toengineers, technicians, and contractors for construction and engineering of fiber optic cables, buriedconduit, small cells, other wireless facilities, and other communications sectorrelated infrastructure. Thisincludes permitting, construction of new facilities, and deployment of new technology as required toaddress congestion or customer usage due to unprecedented use of remoteservicesInstallation, maintenance, and repair technicians that establish, support, or repair service aneeded. CISA | DEFEND TODAY, SECURE⁔位佒RO圠 cisa.gov C@cisa.gov Linkedin.com/company/cisagov @CISAgov | @cyber | @uscert_gov Facebook.com/CISA @cisagov Essential Critical Infrastructure Workforce Essential Critical Infrastructure Workers Maritime transportation including authority commercial facility personnel, dredgers, portworkers,ecurityersonnel, mariners,hip crewmembers,ugboatperators,quipmentoperatorsaintenance epair,aritimepecificedicaloviders),hip supplyompanyorkerso thetates CoastInformationulletinMaintainingCommerce dentificationssential Maritimeitical Infrastructureorkers”or more information.Workers,ruckrivers,mployees,aintenancerewsleaners,upportingtransportation of chemicals, hazardous, medical, materials support capabilities

14 , functions, services, including special
, functions, services, including specialized carriers, crane rigging industryworkers.Bus driversovideupportntercity, commuter,harterervice inupport oftherssential serviceschool bus drivers.Vehicleepair,aintenance,ransportationquipmentanufacturingdistribution facilitiesWorkersupport onstructionaintenance ofehiclehargingstations.Transportationafety ncludingazardousaterial inspectorsccidentinvestigatoristributorsncludeerviceenters elatedperations)communicationecializedstems,mergencyesponsequipmentupportaterials,inters,intedaterials,ckaging rates,ontainers,otherupplieseededanufacturing,istributionperations,otherritical infrastructure needs.Service, parcel, courier, delivery, related include companies,rocess,ransport,elivergoods.Workersupply quipmentaterials f transportationequipment.Workers equipment, vessels, bicycles, equipment nfrastructureperationsncompassovementpassengers.Workersupportransportationssengers, ncludingperation distribution,maintenance,hisncludesontrollers,ispatchers,aintenancepersonnel,rkers,uelinggents,lightrews,afety nspectorsngineers,operations ersonnel,viationerospaceafetyorkers, ecurity,ommercialersonnel,operationsersonnel,ccident nvestigators,nstructors,theracilitiesworkers.Workers supporting such as barge crew, drecrew, river portworkersssential goods.Workersritical toanufacturing,istribution,epair, aintenance vehiclestherquipmentincludinglectricehiclehargingenableheseperations acilitateontinuityravelelatedperations forworkers.Warehouse operators, including support personnel business continuity (includingheating,entilation,onditioninglectrical engineers,ersonnel,ommerce onommerce, ustomeror essenti CISA | DEFEND TODAY, SECURE⁔位佒RO圠 cisa.gov C@cisa.gov Linkedin.com/company/cisagov @CISAgov | @cyber | @uscert_gov Facebook.com/CISA @cisagov Essential Critical Infrastructure Workers WATER AND WASTEWATER Workers needed to operate and maintain drinking water and wastewater and drainage infrastructure, including: Operational staff at water authorities.Operational staff at community water systems.Operational staff at wastewater treatment facilities.Workers repairing water and wastewater conveyances and performing required sampling or monitoring,including field staff.Operational staff for water distribution andtesting.Operational staff at wastewater collectionfacilities.Operational staff and technical support for SCADA Control systems.Laboratory staff performing water sampling and analysis.Suppliers and manufacturers of chemicals, equipment, personal protection equipment, and goods

15 andservices for water and wastewater sys
andservices for water and wastewater systems.Workers who maintain digital systems infrastructure supporting water and wastewater operations.TRANSPORTATION AND LOGISTICS Workersupportingnablingransportation gisticsruck drivers,usrivers,dispatchers,aintenanceepair echnicians,arehouse ogisticians,ruck stopestreaorkers,rivereducationenters,epartmentotor ehicleDMV) workers,enrollment gentsederal transportationrograms,owing andecovery services,oadsideorkers,ntermodalransportationersonnel,orkers thatonstruct, ehabilitate,nspectnfrastructure,ncludingequireurisdictiontravel.Workersupportingistributionuels,harmaceuticalsedical material (includingsedadioactiverugs),chemicals eededorateraterreatmentnergyWorkersupportingperationssential highwaynfrastructure,ncluding roads,ridges,tunnelse.g.,perationsentersoveableoperators).Workersprovidingervices,upplies,quipmentrehouseperations,ooling,toring,roductsorolesaleetaioldozenood ritical biologproducts.ransitrkers ritical transiterviceserformingoutineaintenance nfrastructure equipment.Workersupportingersonalommercial transportationncludingeliveryervices,vehicle rentalervices,aintenancervices,ransportationetworkproviders.Workers,ncluding police, responsibleperatingnd dispatchingassenger,ommuter,reightaintainingail infrastructureequipment.transportation including authority commercial facility personnel, dredgers, portecurityersonnel, mariners,hip crewmembers,ugboatperators,quipmentoperatorsaintenanceepair,pecificoviders),hip supplyompanyorkers, Refernitedtates Coastuard’s Marine InformationulletinMaintainingCommercedentificationssential Maritimeitical Infrastructureorkers”or more information. CISA | DEFEND TODAY, SECURE⁔位佒RO圠 cisa.gov C@cisa.gov Linkedin.com/company/cisagov @CISAgov | @cyber | @uscert_gov Facebook.com/CISA @cisagov Essential Critical Infrastructure Workforce Essential Critical Infrastructure Workers Natural Gas, Natural Gas Liquids (NGL), Propane, and Other Liquid Fuels Workers who support onshore and offshore drilling operations, platform and drilling construction andmaintenance; transportation (including helicopter operations); maritime transportation, supply, anddredging operations; maritime navigation; natural gas and natural gas liquid production, processing,extraction, storage and transportation; well intervention, monitoring, automation and control; wastedisposal, and maintenance, construction, and operations.Workers in the natural gas, NGL, propane, and other liquid fuels industries including but not limited tothose supporting safety, construction, manufacturing, t

16 ransportation, permitting, operation/mai
ransportation, permitting, operation/maintenance,engineering, physical and cyber security, monitoring, and logistics.Transmission and distribution pipeline workers, including compressor stations and any other requiredoperations maintenance, construction, and support for natural gas, natural gas liquid, propane, and otherliquid fuels.Workers at Liquefied Natural Gas (LNG) and Compressed Natural Gas (CNG) facilities.Workers at natural gas, propane, natural gas liquids, liquified natural gas, liquid fuel storage facilities,underground facilities, and processing plants and other related facilities, including construction,maintenance, and support operations personnel.Natural gas processing plants workers and those who deal with natural gas liquids.Workers who staff natural gas, propane, natural gas liquids, and other liquid fuel security operationscenters, operations dispatch and control rooms and centers, and emergency response and customeremergencies (including leak calls) operations.Workers supporting drilling, production, processing, refining, and transporting natural gas,propane,natural gas liquids, and other liquid fuels for use as enduse fuels, feedstocks for chemicalmanufacturing, or use in electricity generation.Workers supporting propane gas service maintenance and restoration, including call centers.Workers supporting propane, natural gas liquids, and other liquid fuel distribution centers.Workers supporting propane gas storage, transmission, and distribution centers.Workers supporting new and existing construction projects, including, but not limited to,pipeline construction.Workers supporting ethanol and biofuel production, refining, and distribution.Workers in fuel sectors (including, but not limited to nuclear, coal, and gas types and liquid fuels)supporting the mining, manufacturing, logistics, transportation, permitting, operation, maintenance,and monitoring of support for resources.Workers ensuring, monitoring, and engaging in the physical security of assets and locations associatedwith natural gas, propane, natural gas liquids, and other liquid fuels.Workers involved in the manufacturing and distribution of equipment, supplies, and parts necessary tomaintain production, maintenance, restoration, and service of natural gas, propane, natural gas liquids,and other liquid fuels operations and use, including endusers. CISA | DEFEND TODAY, SECURE⁔位佒RO圠 cisa.gov C@cisa.gov Linkedin.com/company/cisagov @CISAgov | @cyber | @uscert_gov Facebook.com/CISA @cisagov Essential Critical Infrastructure Workforce Essen

17 tial Critical Infrastructure Workers Wo
tial Critical Infrastructure Workers Workers at fossil fuel (including but not limited to natural gas, refined, distillate, and/or coal), nuclear,and renewable energy infrastructure (including, but not limited to wind, solar, biomass, hydrogen,geothermal, and hydroelectric), and microgrids, including those supporting safety, construction,manufacturing, transportation, permitting, operation, maintenance, monitoring, and logistics.Workers at generation, transmission, and electric black start facilities.Workers at Reliability Coordinator, Balancing Authority, local distribution control centers, and primary andbackup Control Centers, including, but not limited to, independent system operators, regionaltransmission organizations, and local distribution control centers.Workers that are mutual assistance/aid personnel, which may include workers from outside of the stateor local jurisdiction.Vegetation management and traffic control for supporting those crews.Instrumentation, protection, and control technicians.Essential support personnel for electricity operations.Generator set support workers, such as diesel engineers used in power generation, including thoseproviding fuel.Petroleum Industry Workers who support onshore and offshore petroleum drilling operations; platform and drillingconstruction and maintenance; transportation (including helicopter operations), maritime transportation,supply, and dredging operations; maritime navigation; well stimulation, intervention, monitoring,automation and control, extraction, production; processing; waste disposal, and maintenance,construction, and operations.Workers in the petroleum industry including but not limited to those supporting safety, construction,manufacturing, transportation, permitting, operation/maintenance, engineering, physical and cybersecurity, monitoring, and logistics.Workers for crude oil, petroleum, and petroleum product storage and transportation, including pipeline,marine transport, terminals, rail transport, storage facilities, racks, and road transport for use as endusefuels such as gasoline, diesel fuel, jet fuel, and heating fuels or feedstocks for chemicalmanufacturing.Petroleum and petroleum product security operations center workers and workers whosupportmaintenance and emergency response services.Petroleum and petroleum product operations control rooms, centers, and refinery facilities.Retail fuel centers such as gas stations and truck stops, and the distribution systems that support them.Supporting new and existing construction projects, including, but not limited to, pipeline construction.Manufacturing and distribution of equ

18 ipment, supplies, and parts necessary fo
ipment, supplies, and parts necessary for production, maintenance,restoration, and service of petroleum and petroleum product operations and use, includingendusers.Transmission and distribution pipeline workers, including but not limited to pump stations and any otherrequired, operations maintenance, construction, and support for petroleum products. CISA | DEFEND TODAY, SECURE⁔位佒RO圠 cisa.gov C@cisa.gov Linkedin.com/company/cisagov @CISAgov | @cyber | @uscert_gov Facebook.com/CISA @cisagov Essential Critical Infrastructure Workforce Essential Critical Infrastructure Workers ENERGY Workers supportingnergyctor,egardless nergyourceincluding,utmitedo,nuclear,ossil,ydroelectric,enewable),egmentystem,nfrastructurerkerinvolvedeeded toonstruct,anufacture,epair,ransport,perateengineer,aintaineliability,afety,ecurity,nvironmental health,ybersecuritystem,ncludinghoseonstruction,anufacturing,ransportation,logistics.Workers contractors supporting energy facilities steam, hot water chilled water fromcentral poweronnected customers.Workersonductingnergy/commodityrading/scheduling/marketingerform theiruties remotely.Workers supportingnergyctorhroughenewable energyincluding,utotimitedto,olar,iomass,ydrogen,cean,eothermal,ydroelectric)icrogrids,ncludinghosesupportingonstruction,anufacturransportation,ermitting, perationmaintenance,logistics.Workersecuritynvolveduclearueling operations.Workerserviceselatednergyector uels including,otmitedpetroleumaturalropane,iquefiedaturalompressedaturalaturaliquidstheriquidels,uclear,upporting ining,rocessing,construction,rtation,ermitting,peration,aintenance,curity,isposal,storage,onitoringupport resources.Workersnvironmental remediationonitoring,mitedmmediateriticalechnicians.Workersnvolvednufacturingistributionquipment,pplies,nd parts necessarymaintain production, aintenance,estoration,nergyacilitiesll energysector segments.Electricity Industry Workers who maintain, ensure, restore, or who are involved in the development, transportation, fuelprocurement, expansion, or operation of, the generation, transmission, and distribution of electricpower,including call centers, utility workers, engineers, retail electricity, construction, maintenance, utilitytelecommunications, relaying, and fleet maintenance technicians who cannot perform their dutiesremotely.Workers at coal mines, production facilities, and those involved in manufacturing,transportation,permitting, operation, maintenance, and monitoring at coal sites.Workers who produce, process, ship, and handle coal used for power generation

19 andmanufacturing.Workers in the electric
andmanufacturing.Workers in the electricity industry including but not limited to those supporting safety, construction,manufacturing, transportation, permitting, operation/maintenance, engineering, physical and cybersecurity, monitoring, and logisticsWorkers needed for safe and secure operations at nuclear generation including, but not limited to, thosecritical to the broader nuclear supply chain, the manufacture and delivery of parts needed to maintainnuclear equipment, the operations of fuel manufacturers, and the production and processing of fuelcomponents used in the manufacturing of fuel. CISA | DEFEND TODAY, SECURE⁔位佒RO圠 cisa.gov C@cisa.gov Linkedin.com/company/cisagov @CISAgov | @cyber | @uscert_gov Facebook.com/CISA @cisagov Essential Critical Infrastructure Workforce Essential Critical Infrastructure Workers a湤 tho獥⁤e獩gnated⁡猠e獳ential⁣ritical⁩nfra獴ructur攠workers⸠Workers in animal diagnostic and food testing laboratories.Government, private, and nongovernmental organizations’ workers essential for food assistanceprograms (including school lunch programs) and government payments.Workers of companies engaged in the production, storage, transport, and distribution of chemicals,drugs, biologics (e.g. vaccines), and other substances used by the human and agricultural food andagriculture industry, including seeds, pesticides, herbicides, fertilizers, minerals, enrichments,equipment, and other agricultural production aids.Animal agriculture workers to include those employed in veterinary health (including those involved insupporting emergency veterinary or livestock services); raising, caring for and management of animals forfood, as well as pets; animal production operations; livestock markets; slaughter and packing plants,manufacturers, renderers, and associated regulatory and government workforce.Transportation workers supporting animal agricultural industries, including movement of animal medicaland reproductive supplies and materials, animal biologics (e.g., vaccines), animal drugs, animal foodingredients, animal food and bedding, live animals, and deceased animals for disposal.Workers who support sawmills and the manufacture and distribution of fiber and forestry products,including, but not limited to timber, paper, and other wood and fiber products, as well asmanufactureand distribution of products using agricultural commodities.Workers engaged in the manufacture and maintenance of equipment and other infrastructure necessaryfor agricultural production and distribution. CISA | DEFEND TODAY, SECURE⁔位佒RO圠 cisa.gov

20 C@cisa.gov Linkedin.com/company/cisag
C@cisa.gov Linkedin.com/company/cisagov @CISAgov | @cyber | @uscert_gov Facebook.com/CISA @cisagov Essential Critical Infrastructure Workforce Essential Critical Infrastructure Workers EDUCATION upport ducationhool,college,niversity, career and education, and adult education students, including professors,eachers,eacherpecialeducation and special needs eachers,eachers,ucators, apprenticeshisupervispecialists.rovide rvices necessaryducators and udents,utimited to,ecialists,ediaecialists,counselors,hoolsychologists and other mental professionshool nurses and otherprofessihoolersonnelupport ransportationperationaneedschools,ncludingusrivers,uards, afeteria workers,leaningaintenanceorkers, epotworkers,eliverooduppliesfacilities.o support dministrationchool systems chool superintendentsanagementperationalEducatorilitatingnd supportingFOOD AND AGRICULTURE Workersood, nimal foodincludesetood,nimal feed,ngredients),upply,everageroductsroceries,onvenience stores, ther etail (includingnattendedending),etail customerupport andnformationechnologyupportecessaryine orders,ckup,delivery.Restaurantuickerveoodperations, ncludingitchenood centers,eliveryood workers.Foodanufacturerrkers andupplier workershosemployedoodngredientproductionnd processingacilities;quacultureeafoodarvestingacilities;laughter orvestock,oultry, eafood; food manufacturing ocessing facilities;food facilities producing roducts for food; industrial facilities roductsnimal food;everageroduction acilities; androductionoodrkers,gribusinessupport ervices, ncludingrkers involveductionfood operations,nimal food, ilseed storage, handling,distribution;ngredientroduction, packaging,distribution;manufacturing,f veterinaryiologics(e.g.,ccines);istributionransport.Farmers,orkers,upporterviceupplierorkersroducingood upplies hergricultural inputs oromesticonsumptionngagedaising,cultivating,hytosanitation, harvesting,toring, oristributingarkettransportation odearketgricultural ororticultural commodityumanconsumption.Workersuel ethanol facilities,iodiesel andenewableiesel facilities,torage facilities.Workersupportingistributionodingredientsheseroducts,ncludingrehouse workers,anagednventoryontrollers, managers.Workersupportingestontrol f all humananufacturingprocesses andperationsromolesaleWorkers supportingreenhouses as wellrowthistribution ssociatedroducts forome gardens.Workers cafeterias used feed workers, particularly worker populations sheltered CISA | DEFEND TODAY, SECURE⁔位佒RO圠 cisa.gov C@cisa.gov Linkedin.com/company/cisagov @CISAgov | @cyber | @uscert_gov Facebook.com/CISA @cisagov

21 Essential Critical Infrastructure Wo
Essential Critical Infrastructure Workforce Essential Critical Infrastructure Workers Government entities, and contractors that work in support of local, state, federal, tribal, and territorialpublic health and medical mission sets, including but not limited to supporting access to healthcareand associated payment functions, conducting public health functions, providing medical care,supporting emergency management, or other services necessary for supporting the COVIDresponse.Workers for providers and services supporting effective telehealth.Mortuary service providers, such as:Workers performing mortuary funeral, cremation, burial, cemetery, and related services,including funeral homes, crematoriums, cemetery workers, and coffin makers.Workers who coordinate with other organizations to ensure the proper recovery, handling,identification, transportation, tracking, storage, and disposal of human remains and personaleffects; certify cause of death; and facilitate access to mental and behavioral health servicesto the family members, responders, and survivors of an incident.LAW ENFORCEMENT, PUBLIC SAFETY, AND OTHER FIRST RESPONDERS rivate,oluntary personnelrontanagement,ivilianmergencymanagement,nforcement,escueervices, mergencyedicalervicessecurity,azardousaterial responders,iredicalervice providerssupportingechnicians),rrections,escue personnel.Personnel involvedn provisioningccessmergencyervices,ncludingrovisioningealext-to-91ialing 911 via PersonnelinvolvedmergencystemEAS) (broadcasters,telliteelevision,reline video)reless mergencylerts Workers atndependentystemperators andegionalrganizations,peratngineers andechnicians to etworkperateWorkersmergencyommunicationenter,ublicnsweringoints,ubliccommunicationsnters,mergencyperationnters,nd 911 call centers.Fusionworkers.Workers,ontractedndors,anufacture,quipmentservicessupportingw enforcement,ire,nd responseperationsnclude electronic security andsafetycurity personnel).Workersontracted endorservicesuppliesublicafety facilities,mergencyommunicationenter, publicafety nswering points, ublicafety communicationsenters,mergency operationenters,emergencyedicalpolice enforcement stationsfacilities.Workersupportinganufacturing,istribution,aintenancef necessary afety quipment andnforcement ublicafety personnel.rkersupporting perationmmunitionoductetailers,mporters,distributors,hooting ranges.gency workersbuseeglecthildren,pouses,lders,dependent adults.Workersupporteatherisaster revention activities.Securityaintain uildingccesshysical security measures.Workers who support child carend protectiveervice programs such as child protective service. CISA | DEFEND

22 TODAY, SECURE TOMORROW 9 cisa.gov C
TODAY, SECURE TOMORROW 9 cisa.gov C@cisa.gov Linkedin.com/company/cisagov @CISAgov | @cyber | @uscert_gov Facebook.com/CISA @cisagov Essential Critical Infrastructure Workforce Essential Critical Infrastructure Workers RESIDENTIAL/SHELTER FACILITIES, HOUSING AND REAL ESTATE, AND RELATED SERVICES Workers support food, shelter, services, other necessities of life for needy groups individuals, including ineed populations responders, including traveling medical Workersshelters.Workers responsibleoreasingesidentiapropertiesndividualseadyaccessvailable housing.Workersesponsibleoranagement,aintenance, elatederviceesponseo emergencyome”ituations equiringmmediatettention,facilitateeceptioneliveries, ecessary services.Workerserforming ousing andommercial constructionelatedctivities,upportingransportation,d installationf manufactured homes.Workers supportingovernmentunctions relatedevelopmentrocess,inspections,ermitting,eview servicesodifiedrotecteautfundamentallyhouldontinue ontinuityonstructionndustrye.g., qualifiednspectionsofederalovernment shutdown).Workerserformingervicesupportlderlyisabled populationsoordinateariety ofervices,ncludingealthppointmentsctivities Workersesponsibleorhe movement rovisioning ofousehold goods.HYGIENE PRODUCTS AND SERVICES Workers who produce hygiene products.Workers in laundromats, laundry services, and dry cleaners.Workers providing personal and household goods, repair, and maintenance.Workers providing disinfection services for all essential facilities and modes of transportation and whosupport the sanitation of all food manufacturing processes and operations from wholesale toretail.Workers necessary for the installation, maintenance, distribution, and manufacturing of water andspace heating equipment and its components.Support required for continuity of services, including commercial disinfectant services, janitorial andcleaning personnel, and support personnel functions that need freedom of movement to access facilitiesin support of frontline workers.Workers supporting the production of home cleaning, pest control, and other essential productsnecessary to clean, disinfect, sanitize, and ensure the cleanliness of residential homes, shelters, andcommercial facilities.Workers supporting agriculture irrigation infrastructure.Workers supporting the production of home cleaning and pest control products. CISA | DEFEND TODAY, SECURE⁔位佒RO圠 cisa.gov C@cisa.gov Linkedin.com/company/cisagov @CISAgov | @cyber | @uscert_gov Facebook.com/CISA @cisagov Below is a link to additional vaccine distribution information:

23 From the Factory to the Frontlines
From the Factory to the Frontlines - The Operation Warp Speed Strategy for Distributing a COVID - 19 Vaccine Attachment: on the Essential Critical Infrastructure Workforce:Ensuring Community and National Resilience in COVID - 19 Response Version 4.0” U.S. Department of Homeland Security Cybersecurity & Infrastructure Security Agency Office of the Director Washington, DC 20528 December 1 6 , 2020 ABILITY TO WORK DURING THE COVID-19 RESPONSE FROM: Brandon Wales Acting Director Cybersecurity and Infrastructure Security Agency (CISA) As the Nation continues to respond to VID-19, is important that considerations regarding essential criticainfrastructure workers continue to inform response policies and activities. The ability of these workers to form their jobs safely is critical to our Nation’s maintain resilience of National Critical s for this reason that the Cybersecuritand Infrastructure Security Agency (CISA), in collaboration with other al agencies, State local governmentand the private sector, has issued the ntial CriticaInfrastructure for COVID-19 response. The current version of this guidance, Version 4.0, was released in August 2020. This guidance is intended to help territorial officials and nizations protect their rs and communities and ensure the continued safe and secure operation of critical infrastructure, by identifyithe univeworkers that may require specialized risk management strategies so that they can work safely. Ican also be used to begin planning and preparing for the allocation oscarce resources useprotect essential rkers VID-19. entering a new phase of our pandemic responswhen vaccines aravailable bushort supply and when infection rates are driving the continued application of publhealth measures in communities. For this reason, we want to re-the Essential Critical Infrastructure Workforce on 4.0. Although this version of the guidance unchanged from the August 2020 release, we want to reiterate our The advisory list identifies workers who conduct a typically essential to continued critical infrastructure viability, centers, maintaining and repairing critical infrastructure, operating call centers, working construction, and performing operational functions, among others. It also includes workers who critical workers who will be involved in the research, development, manufacturing, distribution, and administration of COVID-19 vaccines. The industries that essential workers represent, but are not limited to, medical and healthcare, telecommunications, information technology systems, defense, food and agriculture, transportation

24 and logistics, energy, water wastewater,
and logistics, energy, water wastewater, and law enforcement. This is the fourth version of tlisas it has evolved over time based on lessons learned from the pandemic and as additional essential workers rned to work. The earlier versions of the list were meanto assist officials and organizatiidentify essential work functions and to allow essential rkers to their kplaces during times of communitrestrictiNow, many months inthe pandemic, most essential workers have the ecessary access and freedom of movement to perform their ritical work functions. However, given trecent surge of increased infection and quent community restrictithis list cabe used for of worker access. The list is also useful a tool to help appropriate officials identify essential critical infrastructure workers that may nspecialized risk management trategies tensure can work safely and to begin planning and preparing for the allocation oscarce resources used to protect ssential workers inst COVID-19. this guidance may be used to support prioritization decisions lated to COVID-19 vaccines, especially ithe early stages when the vaccines are in short supply. This guidance is referenin the Centers for Disease Control and Prevention COVID-19 Vaccination Program Interim Playbook for iction Operations framework against jurisdictions could evaluate ial worker lations for the purposes f vaccine allocation. The CDC Playbook details ertain essential critical infrastructuand vulnerable prioritized for vaccines n the early phases of distribution as well plan for the eventual vaccination of the entire population. tribal, aterritorial governments are responsible for implementing and response activiin their mmunities, while the Federal Government is in a supporting role. Officials should use their own judgment imaking decisions regardllocation and measures. Similarly, while adherto relevant public th guidance, critical infrastructure owners and operators are expectto use their own judgement on issues of the prioritization of business processes and workforce allocation to best ensure worker safety and the continuity of the essential goods nd services they support. All decisions should appropriately balance public safety, the healtand safety of tworkforce, and the continued delivery of essential criticainfrastructure services and functions. CISA will continue to work with our partners the critical infrastructurcommunity to update this advisory list, if necessary, as the Nation’s response to COVID-19 evolves. Should you have questions about ns regarding VID-vaccine planning in your state, please ach out VID-Vaccine Planning and Coor