CISA DEFEND TODAY - PDF document

1 1 CISA | DEFEND TODAY, SECURE TOMORR
1 CISA | DEFEND TODAY, SECURE TOMORROW www.cisa.gov CISA.CAT@cisa.dhs.gov Linkedin.com/company/cisagov Facebook.com/CISA @cisagov Essential Critical Infrastructure Workers U.S. Department of Homeland Security ADVISORY MEMORANDUMN ENSURINGSSENTIALTICALNFRASTRUCTUREWORKERSABILITY TOWORKHEVID-19 RESPONSE FROM: Christopher C. KrebsDirector As the Nation continues to come together to respond to COVID-19, the March 16th updated Coronavirus Guidance for America that highlighted the significance of the critical infrastructure workforce remains important. 2 CISA | DEFEND TODAY, SECURE TOMORROW www.cisa.gov CISA.CAT@cisa.dhs.gov Linkedin.com/company/cisagov @CISAgov | @cyber | @uscert_gov Facebook.com/CISA @cisagov Essential Critical Infrastructure Workers Thearlierrsionst wereanssist officialsganizationsntifyssential work functind to allssentiaorkercceso theiorkplaceuring timeommunity niverse of essential woers that may the list essential workers State, local, tribal, and territoriarnmentresponsiblmplementing and executing response activitien theiommunities, whilederaovernmeupporting role. Officialhould ushein judgmen issuimplementation re-opening directiveguidance. Similarly, whildhering to relevablialth guidancecriticainfrastructurenersand operatorxpected to ushein judgemeon issueioritization of iness processeand workforcallocation to besnsurworkeafety and thontinuity of ssential nd servicehey support. Aldecisihould appropriately balancafety, talth and safety of orkforce, and tcontinued delivery of ssentiacriticainfrastructurervices and functions. artnersto COVID-19 evolves. CISA.CAT@CISA.DHS.GOVAttachment: “GuidancssentiariticanfrastructurorkforceEnsuring Community and National Resilience in COVID-19 Response Version 4.0” 3 CISA | DEFEND TODAY, SECURE TOMORROW www.cisa.gov CISA.CAT@cisa.dhs.gov Linkedin.com/company/cisagov @CISAgov | @cyber | @uscert_gov Facebook.com/CISA @cisagov Essential Critical Infrastructure Workers Functioningritical infrastructureperativeuringmergencyorublicealth ecurityommunityeing.readirurotectingost vulnerableongightfulemainational prioritiefrastructureesiliencemakeschievingissionsifficult.ecognizingublisheduidanceentifyingssential Critical Infrastructureorkers atutset9 pandemic.hisuidancedoptedroadlycrossuntrysubsequentlypdatedesponse Thispdate,ersionntinuesuidanceconsideringdevelopments inandemicesponseisktowardsnsurecontinuityritical functions. ppreciatesartnershipriticinfrastructureommunityevelopinguidance.infrastru

2 cturendoubtedlycommonpproachrioritizatio
cturendoubtedlycommonpproachrioritizationessentiacritical infrastructureorkersuringperiodsommunityestrictions.reviousuidance,dvisoryature.orhouldonsidered,directivedditionally,hisdvisorylist tendedxclusiveritical infrastructureectors,unctionshouldontinueduringesponsecrossll jurisdictions.ndividual jurisdictionsritical infrastructurewnersoperatorshouldssential workforceategoriesasedheirequirementsiscretion. uidanceiscreteroblemintendedsupportolutionsoressential workersuringommunityestrictions.hileontinuesengagetakeholdersidentifyrkforceitationsesilience, isur assessmentorostssentialorkers isowostworkersorkcognizinghis,ssential Critical Infrastructureorkersuidanceostalueoingorwardilluminatingniverseworkersequirearticularlyhoughtful andeliberateiskanagementtrategieheyontinueafelyecognizestatescalitiesountryundergonehasedeningusinesses, ublic therlacesommunityivicportance.reviousversions ofistdidnclude essential orkeinriticalorkhools,erepresumedlosedimeublication.Reflectingngoingational discussionsroundeopening,his versionncludeshesrkers,ddition theradjustmentsnterextandemic responsechoolsadditionabusinesses eopen,ncouragesurisdictionsritical infrastructurewnersin rioritizingability essentiaafelynsureinfrastructureperationsesilience. Doingl requireookingssential Critical Infrastructureorkforceisidentifyingailorediskitigationtrategiespecificworkettings.heseould include: ating a r Worker recommend that organizaticontinueto categorizeemployeenst a sk factor mitigatiostrategies can be implemented to enhance categorizatiors that consideinclude: Guidance on the Essential Critical Infrastructure Workforce: Ensuring Community and National Res ilience in COVID - 19 Response Setting: Are workers indoors or outdoors?Proximity: How physically close are workers (and customers) to each other?Type of contact: Do workers touch shared surfaces, common items, and other workers or customers?Duration:s an average interaction last? 4 CISA | DEFEND TODAY, SECURE TOMORROW www.cisa.gov CISA.CAT@cisa.dhs.gov Linkedin.com/company/cisagov @CISAgov | @cyber | @uscert_gov Facebook.com/CISA @cisagov Essential Critical Infrastructure Workers Based on theserisks,rganizations can categorizethe conditions that their workers continueimpleincreasewell-bei In r words,protectiveshould d on th high sk factors. categorizatioguidanceassistancecan be und at Determiningllocationresourcesuchrotectiveequipmenttherprotection,ccess tomedievaluatiovaccines.ecommendurisdictionsusessential infrastructureorkerool toeginngagingessential workerommuni

3 tyin llocationotential scarceesourceshou
tyin llocationotential scarceesourceshouldcasesontinuencreasenterecondPlanning is critical to ensuring that workers are ableto continue performing essential tasks supporting critical infrastructure. Furthermoreritirkersperformssentionsistent nteractionsopulations(e.lderlyistingonditionsobtainecessary esourcesreducetransmissionirus. dditionforementionedharacteristicsrkerworkplace,hereinfluenceiskitigationncluding,nfectionrends,vailabilityimelinessesting, riticalityusinessrkerconomy,eedrepareespondther calizedventsuchurricanes,ldfires,ornadoes. ollowingrovidedditional guidanceorkersafetyssueselatedpandemic: CDCafetyPracticesoriticalfrastructurerkers:ImplementingaftyPracticesoritical InfrastructureorkershoMayHaveExposurersonwithuspectedonfirmedOVIDOSHA/HHSrkplaceuidance:GuidanceorPreparingWorkplacesorVIDCISeleworkuidance:TeleworkuidancendesourcesCISeneraluidance:CISAnformationpdatesVID CISA will continually solicit and accept feedback on the list and will evolve the list in response to stakehoder feedback. We will also use our various stakeholder engagement mechanisms to work with partners on how they are using this list and share those lessons learned and best practices broadly. Feedback can be sent to CISA.CAT@CISA.DHS.GOV Number of different contacts: How many interactions occur daily?Employee risk factors: Which workers face heightened risk due to their age or underlying medical conditions?Capability to assess possible infection: Are there screening protocols that protect workers (and customers) from interactions with contagious people?Cleaning: How frequently can the facility be sanitized and cleaned? 5 CISA | DEFEND TODAY, SECURE TOMORROW www.cisa.gov CISA.CAT@cisa.dhs.gov Linkedin.com/company/cisagov @CISAgov | @cyber | @uscert_gov Facebook.com/CISA @cisagov Essential Critical Infrastructure Workers CONSIDERATIONS FOR GOVERNMENT AND BUSINESSThis list was developed in consultation with federal agency partners, industry experts, and State and local officials, and is based on several key principles: Responseeffortspandemicexecuted,federallysupported.Critical infrastructurehould fBusinesses and Workplace entersiseaseControlreventionell ascal governmentfficials,egarding trategiesmitiseasespread.Employersustomplyapplicableccupational Safety Healthdministration (equirementsuidancerotectingcritical infrastructureorkersemaineturnuringandemic.ationelieheserotectublicealth,fety,ommunitying,ustrotectedsurenfectionfromirus soheyontinuetheirresponsibilities. guidancenforcementnformationorwww.osha.gov/coronavirus

4 .Businessesovernmentagenciesontinuemplem
.Businessesovernmentagenciesontinuemplementrganizationecificeasuresappropriateonsistentederal,tate,therequirements,ichrotectileeetingneeds.Workershould bncouragedemotely possibleorganizationsncouragedidentifylternativesafelyinctivitiesypically requiredinractions.Whenontinuousemoteotossible,usinesseshouldsttrategies teducekelihoodisease.includes,utimitedhysicallyparatingtaggeringifthoursocial distancingeasures.hilerecommendsontainespiratoryropletsroundthers,riticalemployers monsiderhow bestmplementhisublicealth recommendationourceontrol in torkplace.employersisposableacemaskse.g.,urgical masks)overingsworkersuldeed mndederiods te.g.,urationhift) oileperformingich coveringouldecomecontaminated.Considerorkplaceickpoliciesontributemployeeecisionelayreportingedical symptoms.ickmployeeshouldntil theyeetriteria homeisolation.CDC hasuidanceomesolationhttps://www.cdc.gov/coronavirus/2019ck/endolation.htmlCritical infrastructuremployersobligationxtentossibleeintegrationoferson workersxperiencedxposuresymptomaticays thattect ealthorker,kers,eneralublic.alysisobvailabilityrksites torectivitiestherquallykilledrsonotxperiencedxposure. guidancafetyracticescritical infrastructureorkersaintainedwww.cdc.gov/coronavirus/2019v/community/criticalworkers/implementingactices.htmlorganizationsuldimplementbusinesscontinuitypandemicoriniftheyxist.elayingmplementationotdvisediskiabilityusinesshealth s of workers.and OSHA haveuidanceusinesses tossistprepare,espondndemichttps://www.cdc.gov/coronavirus/2019v/community/organizations/businesses and https://www.osha.gov/SLTC/covid-19. ertainonsistentccess tospecificsites,acilities,ssets tonsurecontinuity unctions.ostourconomyreliesechnologyhereforenformationechnology(IT)perational technologyworkersorritical infrastructureperationsssential.desworkersoles, ingocusing oanagementystems,controlstems,upervisorycquisitionenters;ybersecurityngineering;ybersecuritymanagement. 6 CISA | DEFEND TODAY, SECURE TOMORROW www.cisa.gov CISA.CAT@cisa.dhs.gov Linkedin.com/company/cisagov @CISAgov | @cyber | @uscert_gov Facebook.com/CISA @cisagov Essential Critical Infrastructure Workers Governmentorkers,s emergencyusiness communityeedstablishmaintainractice communicatinganother orkforceeedsafetyontinuityritical functionsal critical infrastructurecontinuednimpededccessites,facilities,quipmentuarantineontainmentreas,reasnderrestrictions,therreas whereovementmited,rerformunctionscommunityelieftability;ublicafety,ecurityealth;aintainingssential supplyhainsfor maintainingtical information technology services,

5 preservingegional,ational economicwellin
preservingegional,ational economicwelling.Wheneverpossible,vernmentshouldonsiderdoptingpecificordersguidanceustainedobilityal workerseduceotential complicationsworkersrossing jurisdictional boundariesritical functions,dinguringimeshisossible, losdictionshouldonsiderligningccessovementntrol policieseighboringurisdictionsreduceburdensdictionalmovementessentialcriticalinfrastructureworkers. 7 CISA | DEFEND TODAY, SECURE TOMORROW www.cisa.gov CISA.CAT@cisa.dhs.gov Linkedin.com/company/cisagov @CISAgov | @cyber | @uscert_gov Facebook.com/CISA @cisagov Essential Critical Infrastructure Workers IDENTIFYING ESSENTIAL CRITICAL INFRASTRUCTURE WORKERSThe following list of identified essential critical infrastructure workers is intended to be overly inclusive reflecting the diversity of industries across the United States. HEALTHCARE / PUBLIC HEALTH Workers,includinglaboratorrsonnel,performcriticalclinical,biomedicaltherresearch,development,estingeededtherdiseases.Healthcareprovidersincluding,notlimitedto,physiciansdentists;psychologists;midlevepractitioners;urses; emergency medical services personnel, ictionontrol qualityssuranceersonnel;phlebotomists;harmacists;physical,espiratory,eechccupational therapists andcial workers; optometrists;peechathologists; chiropractors;iagnostictherapeutictechnicians;adiologyechnologists.Workersrequiredforeffectiveclinical,infrastructure,supportservice,administrative,security,ntelligenceoperationscrossirectatientull publicealthspectrum.Personnel examplesnclude,utmited,ccounting,dministrative,dmittingdischarge,ngineering,ccrediting, certification,redentialing,pidemiological, sourceloodoodervice,nvironmental services,ousekeeping,edical records,ontechnologyperational technology,utritionists,anitarians,etc.Emergencyedicalervicesworkersincludinglinical internsPrehospitalincludedotrgentworkers.Inpatientospital workerse.g. hospitals,ritical accessospitals,ermhospitals,ermacilities ingkilledursing facilities, ientospice,surgicalcenters,etc.).OutpatientenaliseaseractitionersederallyualifiedHealthnters, RHealth Clics,ommunityental healthlinics,curemententers,mbulatory comprehensiveoutpatientehabilitationfacilities,homehealthcare,hospice,dialysis,homeinfusion,etc.).Workers Longrmacilities,esidential andommunityproviders (erogramsnclusiveor Intermediateacilities Individualsntellectualsabilities,sychiatricesidential Treatmentacilities, ReligiousonmedicaHealthtutions,etc.).workers(i.e.,workersanticipate,recognize,evaluate,workplacenditionsausellness oinjury). Essential Critical Infrastructure Workf

6 orce 8 CISA | DEFEND TODAY, SECURE
orce 8 CISA | DEFEND TODAY, SECURE TOMORROW www.cisa.gov CISA.CAT@cisa.dhs.gov Linkedin.com/company/cisagov @CISAgov | @cyber | @uscert_gov Facebook.com/CISA @cisagov Essential Critical Infrastructure Workers Workerseededupporttransportationromealthcareacilityroviderappointments.Workerseededervices,ervices,eprocessingedical equipment, wmanagement. hnformation workremotely.erformingybersecurityunctionsealthcareublicealth facilitiesworkremotely.Workerserformingecurity,anagement,mergencyperationsehalfealthcarentitiesncludingealthcareoalitions,annotracticallyremotely.Vendorsupplierse.g.xygenervices,urableedicalquipment,etc.).Workersanufacturersincludingiotechnologythoseompanies thatiftedproduction tedical supplies),aterialsuppliers,echnicians,gisticsrehouserators,inters,istributorsedicaloductspmentncludinghirdlogisticsroviders,estepair),ersonal protectivequipmentonedical gases,harmaceuticalsincludingaterialssedadioactiverugs),ommercial healthlood bloodroducts,accines,testingaterials,ratoryupplies,leaning,anitizing,isinfectingterilizationuppliesincludingispensers),oods,ersonalroducts,estontrolroducts,issueaperowelproducts.Donorslood,oneloodtem cell,operate melatedactivities.ncludingorkers necessaryaintainninterruptedrescription,rworkersoperations.Workers and materials (e.g., laboratory supplies) needed to conduct bloodspot and point of care (i.e.,aring and critical congenital heart disease) newborn screening as well as workers and materials need forconfirmatory diagnostic testing and initiation of treatment.Home health workers (e.g., nursing, respiratory therapists, health aides) who enter the need to go into themes of individuals with chronic, complex conditions and/or disabilities to deliver nursing and/or dailyliving care.Workersretail facilitiespecializingedical goodsupplies.Publicealthnvironmental healthrkers,pecializingenvironmental healthocus omentingnvironmental controls,sanitarynfectionontrolnterventioealthcareacilityafetymergencypreparednessanning,ngineeredorkactices,eveloping protocolsorpriateevent diseasetransmission.Publicealth/ommunityrkersincludingall centerorkers)onductcommunityublicealthunctions,onductingpidemiologicsurveillanceompiling,ommunicatingublicealthremotely.Humanervicesoviders,speciallyiskions suchdeliveredmealprovidersforolderpeoplewithdisabilities,chronichealthconditions.kerervicesrail,omebound,lderadults.assistanceservicesproviderssupportactivitiesofdailylivingolderadults,peoplewithisabilities,hronicealthonditions lipendentlycommunityithservices.ealthoviderseliverealthervicesldera

7 dults,eopleisabilities,otherschronicheal
dults,eopleisabilities,otherschronichealthconditionslivecommunitywithsupportsces.Workersrovideumanervices,ncludingotmitedocial workers,utritionists,anagers ororkers,risis counselors,osteranagers,dultrotectiveservicesersonnel,hildrotectiveersonnel,omestic violencecounselors,umanraffickingpreventionecoverypersonnel,ehaviorpecialists,ubstancelatedounselors,erupportcounselors. Essential Critical Infrastructure Workforce 9 CISA | DEFEND TODAY, SECURE TOMORROW www.cisa.gov CISA.CAT@cisa.dhs.gov Linkedin.com/company/cisagov @CISAgov | @cyber | @uscert_gov Facebook.com/CISA @cisagov Essential Critical Infrastructure Workers Government entities, and contractors that work in support of local, state, federal, tribal, and territorialpublic healthand medical mission sets, including but not limited to supporting access to healthcareand associated payment functions, conducting public health functions, providing medical care,supporting emergency management, or other services necessary for supporting the COVIDresponse.Workers for providers and services supporting effectivetelehealth.Mortuary service providers, suchas:Workers performing mortuary funeral, cremation, burial, cemetery, and related services,including funeral homes, crematoriums, cemetery workers, and coffinmakers.Workers who coordinate with other organizations to ensure the proper recovery, handling,identification, transportation, tracking, storage, and disposal of human remains and personaleffects; certify cause of death; and facilitate access to mental and behavioral health servicesto the family members, responders, and survivors of anincident. LAW ENFORCEMENT, PUBLIC SAFETY, AND OTHER FIRST RESPONDERS Public,rivate,oluntarypersonnelrontanagement,ivilian imergencymanagement,nforcement,ireescueervices,mergencyedicalervicessecurity,blicrivateazardousaterialresponders,iredicalerviceproviderssupportingechnicians),rrections,escuepersonnel.Personnel involvedprovisioningccessmergencyervices,ncludingrovisioningealtext,ext-to-91ialing911 viaPersonnelinvolvedmergencystem(broadcasters,telliteelevision,linevideo)reless emergencylertsrs atndependentystemperators andegionalrganizations,peratngineers andechnicians toetworkperatefacilities.Workersmergencyommunicationenter,ublic answeringoints,ublicmmunicationsnters,mergencyperationnters,centers.Fusionworkers.Workers,ncludingontractedndors,aintain,anufacture,quipmentervicessupportingw enforcement,ire,responseperationsncludeelectronicsecuritysafetycuritypersonnel).Workersontractedendorservicesuppliesublicafetyfacilities,merge

8 ncyommunicationenter,publicafetynswering
ncyommunicationenter,publicafetynsweringpoints,ublicafetycommunicationsenters,mergency operationenters,ireemergencyedicalpoliceenforcementstationsfacilities.Workersupportinganufacturing,istribution,aintenancef necessaryafetyipmentnforcementublicafetypersonnel.rkersupportingperationirearm,mmunitionoductetailers,mporters,distributors,hootingranges.gencyworkersespondingbuseeglecthildren,pouses,dependent adults.upporteatherisaster nitigationreventionactivities.aintain buildingccesshysical securitymeasures.Workers who support child care and protective service programs such as child protective service. Essential Critical Infrastructure Workforce 10 CISA | DEFEND TODAY, SECURE TOMORROW www.cisa.gov CISA.CAT@cisa.dhs.gov Linkedin.com/company/cisagov @CISAgov | @cyber | @uscert_gov Facebook.com/CISA @cisagov Essential Critical Infrastructure Workers EDUCATION upportducationhool,college,career and technicaleducation, and adult education students,includingprofessors,eachers,eacherides,pecialducationand special needs eachers,eachers,ucators,apprenticeshispecialists.rovide ses necessaryducators andudents,ncludingutimiteddministrators,dministrativeecialists,ediaecialists,ibrarians,unselors,hoolsychologists and other mental professionshoolurses and therprofessihoolersonnelupportransportationperationaneedschools,ncludingusrivers,crossinguards,afeteria workers,leaningaintenanceorkers, b depoteliverooduppliesfacilities.support tdministrationchool systemsncluding,chool superintendentstheiranagementperationalEducatorperationalilitatingsupportingistancearningFOOD AND AGRICULTURE Workersood, animal foodincludesetood,nimal feed,materialsngredients),upply,everageroductsroceries,onveniencestores, ather retail (includingnattendedending),etail customerupportnformationechnologyupportecessaryineorders,ckup,delivery.Restaurantuickerveoodperations, includingitchen food pcenters,eliveryoodworkers.Foodanufacturerrkersupplierworkershosemployedoodngredientproductionprocessingacilities;quacultureeafoodarvestingacilities;laughteracilitiesorvestock,oultry, aeafood;imafoodmanufacturingocessingfacilitiehumanfacilitiesproducingroductsforanimalfood;industrialfacilitiesproducingnimal food;everageroduction facilities;onood rrkers,gribusinessupport services, includinginvolveductionfoodoperations,food,grainilseedstorage, handling,distribution;ngredientroduction,packaging,distribution;manufacturing,istributionf veterinaryiologics(e.g.,ccines);istributionransport.Farmers,orkers,upporterviceupplierorkersroducingood supplieshergricultural inputs foromest

9 iconsumptionaising,cultivating,hytosanit
iconsumptionaising,cultivating,hytosanitation,toring,oristributingarket t atransportation modeetgricultural ororticultural commodityumanconsumption.Workersuel ethanol facilities,iodiesel andenewableiesel facilities,toragefacilities.Workersupportingbutionodingredientsheseroducts,ncludingrehouseanagednventoryontrollers,blockchainmanagers.Workersupportingestontrol ohuman animalfacturingprocesses andperationsromolesaleWorkers supportingreenhouses as wellrowthistribution ossociatedroductsforomegardens.Workersincafeteriasusedfeedworkers,particularlyworkerpopulationsshelteredagainst Essential Critical Infrastructure Workforce 11 CISA | DEFEND TODAY, SECURE TOMORROW www.cisa.gov CISA.CAT@cisa.dhs.gov Linkedin.com/company/cisagov @CISAgov | @cyber | @uscert_gov Facebook.com/CISA @cisagov Essential Critical Infrastructure Workers nd those designated as essential critical infrastructureworkers.Workers in animal diagnostic and food testinglaboratories.Government, private, and nongovernmental organizations’ workers essential for food assistanceprograms (including school lunch programs) and governmentpayments.Workers of companies engaged in the production, storage, transport, and distribution of chemicals,drugs, biologics (e.g. vaccines), and other substances used by the human and agricultural food andagriculture industry, including seeds, pesticides, herbicides, fertilizers, minerals, enrichments,equipment, and other agricultural productionaids.Animal agriculture workers to include those employed in veterinary health (including those involved insupporting emergency veterinary or livestock services); raising, caring for and management of animals forfood, as well as pets; animal production operations; livestock markets; slaughter and packing plants,manufacturers, renderers, and associated regulatory and governmentworkforce. Transportation workers supporting animal agricultural industries, including movement of animal medicand reproductive supplies and materials, animal biologics (e.g., vaccines), animal drugs, animal foodingredients, animal food and bedding, live animals, and deceased animals fordisposal.Workers who support sawmills and the manufacture and distribution of fiber and forestry products,including, but not limited to timber, paper, and other wood and fiber products, as well asmanufactureand distribution of products using agriculturalcommodities.Workers engaged in the manufacture and maintenance of equipment and other infrastructure necessaryfor agricultural production anddistribution. Essential Critical

10 Infrastructure Workforce 12 CISA |
Infrastructure Workforce 12 CISA | DEFEND TODAY, SECURE TOMORROW www.cisa.gov CISA.CAT@cisa.dhs.gov Linkedin.com/company/cisagov @CISAgov | @cyber | @uscert_gov Facebook.com/CISA @cisagov Essential Critical Infrastructure Workers ENERGY Workers supportingnergyctor,egardless orgyourceincluding,utmitedo,nuclear,ossil,ydroelectric, renewable),egmentystem,nfrastructurerkerinvolvedeededonstruct,anufacture,epair,ransport,rmit,onitor,perateengineer,aintaineliability,afety,ecurity,nvironmental health,ybersecurity tstem,dinghose suonstruction,anufacturing,ransportation,permitting,logistics.Workerssupportingenergyfacilitiessteam,hotwaterchilledwaterfromntral power t connectedcustomers.Workersonductingrading/scheduling/marketingunctionserformirutiesremotely.Workers supportingrgyctorhroughenewableenergyincluding,utotimitedto,olar,iomass,ydrogen,cean,eothermal,ydroelectric)icrogrids,ncludinghosepportingonstruction,anufacturing,ransportation,ermitting,peration maintenance,logistics.Workersecuritylveduclearuelingoperations.Workersrovidingerviceselatedector fuelsincluding,otmitedpetroleumaturalropane,iquefiedaturalompressedaturalaturaliquidstheriquidels,uclear,upporting tining,rocessing,anufacturing,nstruction,gistics,rtation,ermitting,peration,aintenance,curity,isposal,storage, monitoringupport fresources.Workersrovidingntal remediationonitoring,mitedmmediateriticalneedsechnicians.Workersnufacturingistributionquipment,pplies,parts necessarymaintain production, maintenance,estoration,ervicenergyacilitiesll energysectorsegments. Electricity IndustryWorkers who maintain, ensure, restore, or who are involved in the development, transportation, fuelprocurement, expansion, or operation of, the generation, transmission, and distribution of electricpower,including call centers, utility workers, engineers, retail electricity, construction, maintenance, utilitytelecommunications, relaying, and fleet maintenance technicians who cannot perform their dutiesremotely.Workers at coal mines, production facilities, and those involved in manufacturing,transportation,permitting, operation, maintenance, and monitoring at coalsites. Workers who produce, process, ship, and handle coal used for power generation andmanufacturing.Workers in the electricity industry including but not limited to those supporting safety, construction,manufacturing, transportation, permitting, operation/maintenance, engineering, physical and cybersecurity, monitoring, andlogisticsWorkers needed for safe and secure operations at nuclear generation including, but not

11 limited to, thosecritical to the broade
limited to, thosecritical to the broader nuclear supply chain, the manufacture and delivery of parts needed to maintainnuclear equipment, the operations of fuel manufacturers, and the production and processing of fuelcomponents used in the manufacturing offuel. Essential Critical Infrastructure Workforce 13 CISA | DEFEND TODAY, SECURE TOMORROW www.cisa.gov CISA.CAT@cisa.dhs.gov Linkedin.com/company/cisagov @CISAgov | @cyber | @uscert_gov Facebook.com/CISA @cisagov Essential Critical Infrastructure Workers Workers at fossil fuel (including but not limited to natural gas, refined, distillate, and/or coal), nuclear,and renewable energy infrastructure (including, but not limited to wind, solar, biomass, hydrogen,geothermal, and hydroelectric),and microgrids, including those supporting safety, construction,manufacturing, transportation, permitting, operation, maintenance, monitoring, andlogistics.Workers at generation, transmission, and electric black startfacilities.Workers at Reliability Coordinator, Balancing Authority, local distribution control centers, and primary andbackup Control Centers, including, but not limited to, independent system operators, regionaransmission organizations, and local distribution controlcenters.Workers that are mutual assistance/aid personnel, which may include workers from outside of the stateor localjurisdiction.Vegetation management and traffic control for supporting thosecrews.Instrumentation, protection, and control technicians.Essential support personnel for electricityoperations.Generator set support workers, such as diesel engineers used in power generation, including thoseprovidingfuel.Petroleum IndustryWorkers who support onshore and offshore petroleum drilling operations; platform and drillingconstruction and maintenance; transportation (including helicopter operations), maritime transportation,supply, and dredging operations; maritime navigation; well stimulation, intervention, monitoring,automation and control, extraction, production; processing; waste disposal, and maintenance,construction, andoperations.Workers in the petroleum industry including but not limited to those supporting safety, construction,manufacturing, transportation, permitting, operation/maintenance, engineering, physical and cybersecurity, monitoring, andlogistics.Workers for crude oil, petroleum, and petroleum product storage and transportation, including pipeline,marine transport, terminals, rail transport, storage facilities, racks, and road transport for use as end- usefuelssuchgasoline,die

12 selfuel,jetfuel, and heatingfuelsorfeeds
selfuel,jetfuel, and heatingfuelsorfeedstocksforchemicalmanufacturing.Petroleum and petroleumproductsecurityoperationscenterworkers and workerswhosupportmaintenance and emergency responseservices.Petroleum and petroleum product operations control rooms, centers, and refineryfacilities.Retailfuelcenterssuchgasstations and truckstops, and thedistributionsystemsthatsupportthem.Supporting new and existing construction projects, including, but not limited to, pipeline construction.Manufacturing and distribution of equipment, supplies, and parts necessary for production, maintenance,restoration, and service of petroleum and petroleum product operations and use, includingendusers.Transmission and distribution pipeline workers, including but not limited to pump stations and any otherrequired, operations maintenance, construction, and support for petroleumproducts. Essential Critical Infrastructure Workforce 14 CISA | DEFEND TODAY, SECURE TOMORROW www.cisa.gov CISA.CAT@cisa.dhs.gov Linkedin.com/company/cisagov @CISAgov | @cyber | @uscert_gov Facebook.com/CISA @cisagov Essential Critical Infrastructure Workers Natural Gas, Natural Gas Liquids (NGL), Propane, and Other Liquid FuelsWorkers who support onshore and offshore drilling operations, platform and drilling construction andmaintenance; transportation (including helicopter operations); maritime transportation, supply, anddredging operations; maritime navigation; natural gas and natural gas liquid production, processing,extraction, storage and transportation; well intervention, monitoring, automation and control; wastedisposal, and maintenance, construction, andoperations.Workers in the natural gas, NGL, propane, and other liquid fuels industries including but not limited tothose supporting safety, construction, manufacturing, transportation, permitting, operation/maintenance,engineering, physical and cyber security, monitoring, andlogistics.Transmission and distribution pipeline workers, including compressor stations and any other requiredoperations maintenance, construction, and support for natural gas, natural gas liquid,propane, and otherliquidfuels.Workers at Liquefied Natural Gas (LNG) and Compressed Natural Gas (CNG)facilities.Workersnaturalgas,propane,naturalgasliquids,liquifiednaturalgas,liquidfuelstoragefacilities,underground facilities, and processing plants and other related facilities, including construction,maintenance, and support operationspersonnel.Natural gas processing plants workers and those who deal with natural gasliquids.Workers who staf

13 f natural gas, propane, natural gas liqu
f natural gas, propane, natural gas liquids, and other liquid fuel security operationscenters, operations dispatch and control rooms and centers, and emergency response and customeremergencies (including leak calls)operations.Workerssupportingdrilling,production,processing, refining, and transportingnaturalgas,propane,natural gas liquids, and other liquid fuels for use as enduse fuels, feedstocks for chemicalmanufacturing, or use in electricitygeneration.Workers supporting propane gas service maintenance and restoration, including callcenters.Workers supporting propane, natural gas liquids, and other liquid fuel distributioncenters.Workers supporting propane gas storage, transmission, and distributioncenters.Workers supporting new and existing construction projects, including, but not limitedto,pipeline construction.Workers supporting ethanol and biofuel production, refining, anddistribution.Workers in fuel sectors (including, but not limited to nuclear, coal, and gas types and liquid fuels)supporting the mining, manufacturing, logistics, transportation, permitting, operation, maintenance,and monitoring of support forresources.Workers ensuring, monitoring, and engaging in the physical security of assets and locations associatedwith natural gas, propane, natural gas liquids, and other liquidfuels.Workers involved in the manufacturing and distribution of equipment, supplies, and parts necessary tomaintain production, maintenance, restoration, and service of natural gas, propane, naturalgas liquids,and other liquid fuels operations and use, includingendusers. 15 CISA | DEFEND TODAY, SECURE TOMORROW www.cisa.gov CISA.CAT@cisa.dhs.gov Linkedin.com/company/cisagov @CISAgov | @cyber | @uscert_gov Facebook.com/CISA @cisagov Essential Critical Infrastructure Workers WATER AND WASTEWATERWorkers needed to operate and maintain drinking water and wastewater and drainage infrastructure, including:Operational staff at waterauthorities.Operational staff at community watersystems.Operational staff at wastewater treatmentfacilities.Workers repairing water and wastewater conveyances and performing required sampling or monitoring,including fieldstaff.Operational staff for water distribution andtesting.Operational staff at wastewater collectionfacilities.Operational staff and technical support for SCADA Controlsystems.Laboratory staff performing water sampling andanalysis.Suppliers and manufacturers of chemicals, equipment, personal protection equipment, and goods andservices for water and wastewatersystems.Workers who maint

14 ain digital systems infrastructure suppo
ain digital systems infrastructure supporting water and wastewateroperations.TRANSPORTATION AND LOGISTICS Workersupportingnablingransportation agisticsunctions,ruckdrivers,usrivers,spatchers,aintenanceepair technicians,arehousehirdogisticians,ruckestreaorkers,riverrainingeducationenters,epartmentotor Vehicleworkers, agents federal transportationettingrograms,owingecoveryrvices,oadsidessistanceorkers,ntermodalransportationersonnel, workers thatonstruct,maintain,ehabilitate,nspectnfrastructure,ncludingequireurisdictiontravel.Workersupportingistributionuels,harmaceuticalsedical material (includingmaterialssedadioactiverugs),chemicals neededorateraterreatmentWorkersupportingperational highwaynfrastructure,ridges,tunnelse.g.,rafficperationsentersoveableoperators).Workersirmsprovidingervices,upplies,ipmentrehouseperations,includingooling,toring,istributingroductsorolesaleetaiincludingold frozenngisticsorood aritical biologicproducts.ransit pritical transiterviceserformingritical oroutineaintenancetransitnfrastructureequipment.Workersupportingersonalommercial transportationervicesaxis,eliveryervices,vehiclerentalervices,icycle maintenanceharingrvices,ransportationetworkWorkers,police,responsibleperatingdispatchingassenger,ommuter,reightaintainingail infrastructureequipment.Maritimetransportationincludingauthoritymmercialfacilitypersonnel,dredgers,workers,ecurityersonnel,mariners,hip crewmembers,hip pilots,ugboatquipmentoperatorsaintenanceepair,aritimepecificoviders),hip supplyworkers, cepairompanyorkers, aRefernitedtates Coastuard’s MarineInformationulletinMaintainingaritimeCommercedentificationssential Maritimeitical Infrastructureorkers”information. Essential Critical Infrastructure Workforce 16 CISA | DEFEND TODAY, SECURE TOMORROW www.cisa.gov CISA.CAT@cisa.dhs.gov Linkedin.com/company/cisagov @CISAgov | @cyber | @uscert_gov Facebook.com/CISA @cisagov Essential Critical Infrastructure Workers Maritimetransportationincludingauthoritycommercialfacilitypersonnel,dredgers,workers,ecurityersonnel,mariners,hip crewmembers,pilots,ugboatperators,quipmentoperatorsaintenanceepair,aritimepecificedicaloviders),hip supplyworkers,epairompanyorkersRefero thetates CoastnformationulletinMaintainingaritimeCommercedentificationssential Maritimeitical Infrastructureorkers”information.Workers,ncludingruckrivers,ailroadmployees,aintenancerewsleaners,upportingtransportationofchemicals,hazardous,medical,materialssupportcriticalinfrastructure,capabilities,functions,services,includingspecializedcarriers,riggingindust

15 ryworkers.Busdriversovideupportntercity,
ryworkers.Busdriversovideupportntercity,commuter,hartererviceupportof therssential servicesunctions,chool busdrivers.Vehicleepair,aintenance,ransportationquipmentanufacturingdistributionfacilitiesWorkersupportonstructionaintenancelectricehiclehargingstations.Transportationafetyncludingazardousaterial inspectorsccidentinvestigatornspectors.istributorsncludeerviceenterselatedperations)communicationecializedstems,mergencyesponsequipmentupportaterials,inters,intedaterials,agingmaterials,rates,ontainers,otherupplieseededanufacturing,ackagingtagingistributionperations,otherritical infrastructureneeds.Service,parcel,courier,delivery,shippingrelatedincludeprivatecompanies,rocess,ransport,elivernformationgoods.Workersupplyquipmentaterialsf transportationequipment.Workersrepairrailequipment,marinevessels,bicycles,equipmentnfrastructureperationsncompassovementpassengers.Workersupportirransportationssengers,ncludingperationdistribution,maintenance,anitation.hisncludesirrafficontrollers,ispatchers,aintenancepersonnel,rkers,uelinggents,lightrews,irportafetynspectorsngineers,operationsersonnel,viationerospaceafetyorkers,ecurity,ommercialersonnel,operationsersonnel,ccidentnvestigators,lightnstructors,therirportacilitiesworkers.Workerssupportingtransportationviadgingcrew,riverportworkersssentialgoods.Workersritical toanufacturing,istribution,asing,epair,aintenancevehiclestherquipmentincludinglectricehicleharginghainenableheseperationsacilitateontinuityravelelatedperations forworkers.Warehouseoperators,includingsupportpersonnelcriticalbusinesscontinuity(includingheating,entilation,onditioninglectrical engineers,ecurityersonnel,janitorialommerce onlineommerce,ustomererviceoressentifunctions. Essential Critical Infrastructure Workforce 17 CISA | DEFEND TODAY, SECURE TOMORROW www.cisa.gov CISA.CAT@cisa.dhs.gov Linkedin.com/company/cisagov @CISAgov | @cyber | @uscert_gov Facebook.com/CISA @cisagov Essential Critical Infrastructure Workers PUBLIC WORKS AND INFRASTRUCTURE SUPPORT SERVICESWorkers who support the construction, maintenance, or rehabilitation of criticalinfrastructure.Workerssupportingconstructionmaterialsproduction,testinglaboratories,materialdeliveryservices,and constructioninspection.Workers who support the operation, inspection, and maintenance of essential public works facilities andoperations,includingbridges,water and sewermainbreaks,fleet maintenance personnel,constructionofcritical or strategic infrastructure, traffic signal maintenance, emergency location services for buriedutilities, maintenance of dig

16 ital systems infrastructure supporting p
ital systems infrastructure supporting public works operations, and otheremergentissues.Workers such as plumbers, electricians, exterminators, builders (including building and insulation),contractors, HVAC Technicians, technicians for elevators, escalators and moving walkways, landscapers,and other service providers who provide services, including temporaryconstruction, thatarenecessarytomaintainingthesafety,sanitation, and essentialoperationof residences, businesses and buildings, suchas hospitals and senior livingfacilities.Workers personnel, who support operations that ensure, the availability of and access to neededfacilities, transportation, energy, and communications through activities such as road andlineclearing.Workers who support the effective removal, storage, and disposal of residential, industrial, andcommercial solid waste and hazardous waste, including at landfilloperations.Workers who support the operation, inspection, and maintenance of essential dams, locks, andlevees.Workers who support the inspection and maintenance of aids to navigation and other government- provided services that ensure continued maritimecommerce.Workers who support the operations and maintenance of parks and outdoor recreational facilities. COMMUNICATIONS AND INFORMATION TECHNOLOGYCommunicationsMaintenance of communications infrastructure, including privately owned and maintainedcommunication systems, supported by technicians, operators, call centers, wireline and wirelessproviders,cableserviceproviders,satelliteoperations,InternetExchangePoints,PointsofPresence,Network AccessPoints, back haul and front haul facilities, and manufacturers and distributors oommunicationsequipment.Government and private sector workers, including government contractors, with work related to underseacable infrastructure and support facilities, including cable landing sites, beach manhole vaults andcovers, submarine cable depots, and submarine cable shipfacilities.Government and private sector workers, including government contractors, supporting Department ofDefense internet and communicationsfacilities.Network Operations staff, engineers, and technicians to include IT managers and staff, HVAC andelectrical engineers, security personnel, software and hardware engineers, and database administratorhat manage the network or operatefacilities.Workers responsible for infrastructure construction and restoration, including but not limited toengineers, technicians, and contractors for construction and engineering of fiber optic cables, buriedconduit, small cells, other

17 wireless facilities, and other communica
wireless facilities, and other communications sectorrelated infrastructure. Thisincludes permitting, construction of new facilities, and deployment of new technology as required toaddress congestion or customer usage due to unprecedented use of remoteservicesInstallation, maintenance, and repair technicians that establish, support, or repair service aneeded. Essential Critical Infrastructure Workforce 18 CISA | DEFEND TODAY, SECURE TOMORROW www.cisa.gov CISA.CAT@cisa.dhs.gov Linkedin.com/company/cisagov @CISAgov | @cyber | @uscert_gov Facebook.com/CISA @cisagov Essential Critical Infrastructure Workers Centralofficepersonneltomaintain and operatecentraloffice,datacenters, and othernetworkofficefacilities, including critical support personnel assisting front lineworkers.Customer service and support staff, including managed and professional services, as well as remoteproviders of support to transitioning workers to set up and maintain home offices, who interface withcustomers to manage or support service environments and security issues including payroll, billing, fraud,logistics, andtroubleshooting.Workers providing electronic security, fire, monitoring, and life safetyservices, and who ensure physicaecurity, cleanliness, and the safety of facilities and personnel, including those who provide temporarylicensing waivers for security personnel to work in other States orMunicipalities.Dispatchers involved with service repair andrestoration.Retail customer service personnel at critical service center locations to address customer needs,including new customer processing, distributing and repairing equipment, and addressing customerissues, in order to support individuals’ remote emergency communicationsneeds.Supply chain and logistics personnel to ensure goods and products are available to provision these front- lineworkers.External Affairs personnel to assist in coordinating with local, state, and federal officials to addresscommunications needs supporting COVID19 response, public safety, and nationalsecurity.Workersresponsiblefor ensuring thatpersonswithdisabilitieshaveaccessto and thebenefitsofvariouscommunications platforms, including those involved in the provision of telecommunication relay services,closed captioning of broadcast television for the deaf, video relay services for deaf citizens who prefercommunication via American Sign Language over text, and audiodescription fortelevisionprogramminInformation TechnologyWorkerswhosupportcommandcenters,including,butnotlimitedto,NetworkOperationsComman

18 dCenters, Broadcast Operations Control C
dCenters, Broadcast Operations Control Centers, and Security Operations CommandCenters.Data center operators, including system administrators, HVAC and electrical engineers, securitypersonnel, IT managers and purchasers, data transfer solutions engineers, software and hardwareengineers, and database administrators for all industries, including financialservices.Workers who support client service centers, field engineers, and other technicians and workerssupporting critical infrastructure, as well as manufacturers and supply chain vendors that providehardware and software, support services, research and development, information technologyequipment (to include microelectronics and semiconductors), HVAC and electrical equipment for criticanfrastructure, and test labs and certification agencies that qualify such equipment (to includemicroelectronics,optoelectronics, and semiconductors)forcriticalinfrastructure,includingdatacenters.Workers needed to preempt and respond to cyber incidents involving critical infrastructure, includingmedical facilities; state, local, tribal, and territorial (SLTT) governments and federal facilities; energy andutilities; banks and financial institutions; securities and other exchanges; other entities that support thefunctioning of capital markets, public works, critical manufacturing, food, and agricultural production;transportation; and other critical infrastructure categories and personnel, in addition to all cyber defenseworkers who can't perform their dutiesremotely.Suppliers,designers,transporters, and otherworkerssupportingthemanufacture,distribution,provision,and construction of essential global, national, and local infrastructure for computing services (includingcloud computing services and telework capabilities), business infrastructure, financial transactions andservices, webbased services, and criticalmanufacturing. Essential Critical Infrastructure Workforce 19 CISA | DEFEND TODAY, SECURE TOMORROW www.cisa.gov CISA.CAT@cisa.dhs.gov Linkedin.com/company/cisagov @CISAgov | @cyber | @uscert_gov Facebook.com/CISA @cisagov Essential Critical Infrastructure Workers Workersupportingommunications systems,echnology,orkromhomeolutionsusedw enforcement,ublic s medical,ublicritical manufacturing,oodgriculturaproduction,inancial services,in person and remote ducation, atherriticalndustriesbusinesses.Workers requiredersonpport aervice businesses that eemoteorking,and education performanceofusinessperations,arning,ediaervices,igitalhealthfferings,requiredechnical supportrucial for

19 usinessontinuityconnectivity. OTHER COMM
usinessontinuityconnectivity. OTHER COMMUNITY- OR GOVERNMENTBASED OPERATIONS AND ESSENTIAL FUNCTIONS Workersensure continuityuildingunctions, idinguttedecurity entalcontrolse.g., HVAC), buildingransportationequipmentanufacturingistributionproducts requiredhese functions,ermitsonstructionupportingessentialinfrastructure.Electionsersonnel toothublicrivateectorlectionssupport.Workerssupportingoperationsjudicialsystem,includinglawyers,othersprovidingassistance.Workersupport administrationeliveryof unemployment iprograms,memaintenance,mploymentvocational and rehabilitation programs and services, isasterssistance,workers’ompensationnsurancebenefitsassistance.Federal,tate,ocal, Tribal,erritorial governmentupportissionssentialnctionsommunicationsnetworks.Officialsnternational datalowWorkersupport radio,print, irnet aelevisionnews mediaervices,utlimitedronteporters,tudio,echniciansorewsgathering,eporting,ublishingnews.Workersupporting CensusWeatherforecasters.and other essential support for houses of worship.Workersaintainigital systemsctureupportingtherritical governmentoperations.Workersupport necessary permitting,redentialing,etting,certifying,oressentialritical ire theiroperations.Customsgrationrkersritical toacilitatingupportnationalmergencyupplychain.Workers atestingducationcentersormergencymedicalervicestherealthcareworkers.overnment ositleearch,ervicesupportortgage real eervicestransactions.Residential andommerciareal estateservices,dingettlementservices. Essential Critical Infrastructure Workforce 20 CISA | DEFEND TODAY, SECURE TOMORROW www.cisa.gov CISA.CAT@cisa.dhs.gov Linkedin.com/company/cisagov @CISAgov | @cyber | @uscert_gov Facebook.com/CISA @cisagov Essential Critical Infrastructure Workers Workers supporting essential maintenance, manufacturing, design, operation, inspection,security,and construction for essential products, services, supply chain, and COVIDelief efforts.Workers performing services to animals in human care, including zoos andaquariums.Engineers performing or supporting safetyinspections.Veterinary nurses, technicians, veterinarians, and other services supporting individuals andorganizations with service animals, search and rescue dogs, and supportanimals.Workers providing dependent care services, including childcare, eldercare, and other service providersnecessary to maintain a comprehensive, supportive environment for individuals and caregivereeding theseservices. CRITICAL MANUFACTURINGWorkers necessary for the manufacturing of metals (including steel and aluminum), indus

20 trial minerals,semiconductors, materials
trial minerals,semiconductors, materials and products needed for medical supply chains and for supply chainsassociated with transportation,building transportation equipment,aerospace, energy,communications, information technology, food and agriculture, chemical manufacturing, nuclearfacilities, wood products, commodities used as fuel for power generation facilities, the operation ofdams, water and wastewater treatment, processing and reprocessing of solid waste, emergencyservices, and the defense industrial base. Additionally, workers needed to maintain the continuity ofthese manufacturing functions and associated supply chains, and workers necessary to maintain amanufacturing operation in warmstandby.Workers necessary for the manufacturing of materials and products needed to manufacture medicalequipment, PPE, and sanctioned substitutes forPPE.Workersnecessary for mining and production of critical minerals, materials and associated essentiaupply chains, and workers engaged in the manufacture and maintenance of equipment and otherinfrastructure necessary for mining production anddistribution.Workers who produce or manufacture parts or equipment that supports continued operations for anyessential services and increase in remote workforce, including computing and communication devices,semiconductors, and equipment such as security tools for Security Operations Centers (SOCs) or datacenters.Workers manufacturing or providing parts and equipment that enable the maintenance and continuedoperation of essential businesses andfacilities. AZARDOUS MATERIALSWorkers who manage hazardous materials associated with any other essential activity, including but notlimited to healthcare waste (medical, pharmaceuticals, medical material production, and testingoperations from laboratories processing and testing kits) and energy (including nuclearfacilities).Workers who support hazardous materials response andcleanup.Workerswhomaintaindigitalsystemsinfrastructuresupportinghazardousmaterialsmanagementoperations. Essential Critical Infrastructure Workforce 21 CISA | DEFEND TODAY, SECURE TOMORROW www.cisa.gov CISA.CAT@cisa.dhs.gov Linkedin.com/company/cisagov @CISAgov | @cyber | @uscert_gov Facebook.com/CISA @cisagov Essential Critical Infrastructure Workers FINANCIAL SERVICESWorkers who are needed to provide, process, and maintain systems for processing, verification, andrecording of financial transactions and services, including payment, clearing, and settlement; wholesalefunding; insurance services; consumer and commercial

21 lending; public accounting; and capital
lending; public accounting; and capital marketsactivities.Workers who are needed to maintain orderly market operations to ensure the continuity of financialtransactions andservices.Workers who are needed to provide business, commercial, and consumer access to bank and nonbanfinancial services and lending services, including ATMs, lending and money transmission, lockboxbanking, and to move currency, checks, securities, and payments (e.g., armored cashcarriers).Workers who support financial operations and those staffing call centers, such as those staffing data andsecurity operations centers, managing physical security, or providing accountingservices.Workers supporting production and distribution of debit and creditcards.Workers providing electronic point of sale support personnel for essential businesses andworkers.Workers who support law enforcement requests and support regulatory compliance efforts critical tonational security, such as meeting antimoney laundering and countering terrorist financing and sanctionsscreeningrequirements. CHEMICAL Workersupporting ial gashains,nghemicalmanufacturingboratories,istributionacilities,rkersransport raw chemicalrials toroducersndustrial andonsumeroods,dinganitizers,oodoodadditives,pharmaceuticals,paintingscoatings,textiles,buildingmaterials,plumbing,paperproducts.Workers supportingransportationchemicals,including tleaningorkersanufactureackagingitems.Workerssupportingproductionprotectivecleaningmedicalsolutions,chemicalconsumernstitutional products,disinfectants,agrances,ackaging preventsontaminationfood, water,edicine,products.Workersupportingperation macilitiesparticularlyighisktes thatannothutoseannotemotelyequires tsenceighlyrained personnel tonsure orations,ngontractrkersinspections.Workersincluding thoseontainermanufacturing)upportroductiontransportationanufacturing,inglelastics,ackagingrevents thecontaminationupportsontinuedanufactureood, medicine,ssentialproduc Essential Critical Infrastructure Workforce 22 CISA | DEFEND TODAY, SECURE TOMORROW www.cisa.gov CISA.CAT@cisa.dhs.gov Linkedin.com/company/cisagov @CISAgov | @cyber | @uscert_gov Facebook.com/CISA @cisagov Essential Critical Infrastructure Workers DEFENSE INDUSTRIAL BASEWorkers who support the essential services required to meet national security commitments to thefederal government and U.S. Military, including, but are not limited to, space and aerospace workers,nuclear matters workers, mechanical and software engineers (various disciplines), manufacturing andproduction workers, transportation

22 logistics and cargo handling workers, IT
logistics and cargo handling workers, IT support, security staff,security personnel, intelligence support, aircraft and weaponsystemmechanics and maintainers, andsanitaryworkerswhomaintainthehygienicviabilityof necessaryfacilities.Personnel working for companies, and their subcontractors, who perform under contract or subcontractto the Department of Defense (DoD)the Department of Energy (DoE) (on nuclear matters), andDepartment of Transportation (DOT)as well as personnel at government owned/government operatedand governmentowned/contractor operated facilitiesand vessels, and who provide materials andservices to DoE (on nuclear matters) and the DoD, including support for weapon systems, softwaresystems and cybersecurity, defense and intelligence communications, surveillance, sale of U.S. defensearticles and services for export to foreign allies and partners (as authorized by the U.S. government),transportation and logistics, and space systems and other activities in support ofour military,intelligence, and spaceforces. COMMERCIAL FACILITIESWorkers who support the supply chain of building materials from production through application andinstallation, including cabinetry, fixtures, doors, cement, hardware, plumbing (including parts andservices), electrical, heating and cooling, refrigeration, appliances, paint and coatings, and workers whoprovide services that enable repair materials and equipment for essentialfunctions.Workers supporting ecommerce of essential goods through distribution, warehouse, call center facilities,and other essential operational support functions, that accept, store, and process goods, and thatfacilitate their transportation anddelivery.Workers in retail and nonretail businesses – and necessary merchant wholesalers and distributors necessary to provide access to hardware and building materials, consumer electronics, technologyproducts, appliances, emergency preparedness supplies, home exercise and fitness supplies, andhome school instructionalsupplies.Workers distributing, servicing, repairing, installing residential and commercial HVAC systems,building transportation equipment, boilers, furnaces and other heating, cooling, refrigeration, andventilationequipment.Workers supporting the operations of commercial buildings that are critical to safety, security, and thecontinuance of essential activities, such as onsite property managers, building engineers, security staff,fire safety directors, janitorial personnel, and service technicians (e.g., mechanical, HVAC, plumbers,electricians, andelevator).Managem

23 ent and staff at hotels and othertempora
ent and staff at hotels and othertemporary lodging facilities that provide for COVIDitigation, containment, and treatment measures or provide accommodations foressentialworkers. Essential Critical Infrastructure Workforce 23 CISA | DEFEND TODAY, SECURE TOMORROW www.cisa.gov CISA.CAT@cisa.dhs.gov Linkedin.com/company/cisagov @CISAgov | @cyber | @uscert_gov Facebook.com/CISA @cisagov Essential Critical Infrastructure Workers RESIDENTIAL/SHELTER FACILITIES, HOUSING AND REAL ESTATE, AND RELATED SERVICES Workerspportfood,shelter,services,othernecessitiesforneedygroupsndividuals,includingineedpopulationsresponders,includingtravelingmedicalWorkersnimalshelters.Workersresponsibleoreasingesidentiapropertiesndividualsamilieseadyaccessvailablehousing.Workersesponsibleorandlinganagement,aintenance, aelatedervice whesponseo emergencyome”ituations requiringdiatettention,eceptioneliveries, mecessaryservices.Workerserforming housingommercial constructionelatedctivities,upportingsale,ransportation,installationf manufacturedhomes.Workers supportingovernmentunctions relateduildingevelopmentrocess,inspections,ermitting,eview servicesodifiedrotectubliceautndamentallyhouldontinue aontinuityonstructionndustrye.g., aalifiedivatenspections ofederalovernmentshutdown).Workerserformingervicesupportlderlyisabledpopulationsoordinateervices,ncludingealth appointmentsctivities oailyliving.Workersesponsibleormovement arovisioningouseholdgoods. HYGIENE PRODUCTS AND SERVICESWorkers who produce hygieneproducts.Workers in laundromats, laundry services, and drycleaners.Workers providing personal and household goods, repair, and maintenance.Workers providing disinfection services for all essential facilities and modes of transportation and whosupportthesanitationofallfoodmanufacturingprocesses and operationsfromwholesaletoretail.Workers necessary for the installation, maintenance, distribution, and manufacturing of water andspace heating equipment and itscomponents.Support required for continuity of services, including commercial disinfectant services, janitorial andcleaning personnel, and support personnel functions that need freedom of movement to access facilitiesin support of frontlineworkers.Workers supporting the production of home cleaning, pest control, and other essential productsnecessary to clean, disinfect, sanitize, and ensure the cleanliness of residential homes, shelters, andcommercialfacilities.Workers supporting agriculture irrigationinfrastructure.Workers supporting the production of home cleaning and pest controlprod