COMMISSIONER JOHN D MILLER 12140 Woodcrest Executive Drive Suite 325 St Louis MO 63141 314 2052005 What to Look for In Groups Participation Who are the High and Low Participators Watch for Shifts in Participation ID: 650943
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Group Dynamics andGroup Decision Making
COMMISSIONER JOHN D. MILLER12140 Woodcrest Executive DriveSuite 325St. Louis, MO 63141(314) 205-2005Slide2
What to Look for In GroupsParticipation
-Who are the High and Low Participators-Watch for Shifts in Participation-How are Silent People Perceived?-Are Factions Forming-Who Keeps the Ball Rolling?Slide3
What to Look for In GroupsInfluence
-Different than Participation-Autocratic Influence-Peacemaker-Laissez Faire-DemocraticSlide4
What to Look for In GroupsSigns of Poor Decision-Making
-Unilateral Moves-Drifting -Support Seeking -Steamrolling-FlopsSlide5
What to Look for In GroupsMaintenance Functions
-Gate Openers-Gate Closers-Communication of Ideas-Dealing with RejectionSlide6
What to Look for In GroupsGroups within Groups
-Factions -”In” and “Out” Crowd-Movement within GroupsSlide7
What to Look for In GroupsFeelings & Norms
-What feelings are present and are they positive or negative?- Are feelings blocked?
-Are
c
ertain
a
reas being avoided?
-Are people being overly polite?
-Do Members feel comfortable probing other member’s feelings?Slide8
Group RolesInitiator
Proposes tasks, goals defines problemsInformation Seeker Asks for factsOpinion Seeker Seeks and questions values
Informer
Offers facts, expresses opinions
Clarifier
Interprets ideas and suggestions
Summarizer
Pulls together ideas, clears up confusion
Agent of Reality
Critical analyses of ideas, testerSlide9
Stages of Group DevelopmentStage 1. Forming
Stage 2. CohesionStage 3. NormingStage 4. PerformingStage 5. TransformingSlide10
Good Habits for More Dynamic GroupsCite: Eight Behaviors for Smarter Teams, Roger Swartz, 2013 Roger Swartz & AssociatesSlide11
Good Habits for More Dynamic GroupsEstablish You Actually are on the Same
Team -Is there Agreement on the Problem?-Is Everyone Committed to a Team Response?-Does the Team have Authority?-Does Everyone Really Care?Cite: Eight Behaviors for Smarter Teams, Roger Swartz, 2013 Roger Swartz & AssociatesSlide12
Good Habits for More Dynamic GroupsEstablish
You Actually are on the Same Team (Continued)-Ask Genuine Questions-Allow Everyone to State Views-Practice Active Listening-Be Inclusive not ExclusionaryCite: Eight Behaviors for Smarter Teams, Roger Swartz, 2013 Roger Swartz & AssociatesSlide13
Good Habits for More Dynamic GroupsShare
relevant information-Expected of all-Common pool of knowledge-Include information that does not support a particular position.Cite: Eight Behaviors for Smarter Teams, Roger Swartz, 2013 Roger Swartz & AssociatesSlide14
Good Habits for More Dynamic GroupsReally
Communicate-Don’t hide the truth-Honest views-Honest assessments -Honest answers-Discuss the difficult issuesCite: Eight Behaviors for Smarter Teams,
Roger Swartz, 2013 Roger Swartz & AssociatesSlide15
Good Habits for More Dynamic GroupsUse Interest Based
Principles-Explain Rationale and Intentions-Focus on Interests not PositionsCite: Eight Behaviors for Smarter Teams,
Roger Swartz, 2013 Roger Swartz & AssociatesSlide16
Good Habits for More Dynamic GroupsUse Interest Based Principles-Step 1
-As a Group: Identify InterestsProblem Identification, Honest Assessments, Establish “Sacred Cows” Cite: Eight Behaviors for Smarter Teams, Roger Swartz, 2013 Roger Swartz & AssociatesSlide17
Good Habits for More Dynamic GroupsUse Interest Based Principles-Step 2-Clarify, Prioritize & Agree on Interests
Agree on what interests really are, what are most important and establish standards Cite: Eight Behaviors for Smarter Teams, Roger Swartz, 2013 Roger Swartz & AssociatesSlide18
Good Habits for More Dynamic GroupsUse Interest Based Principles-Step 3-Establish Standards & Generate Solutions
Brainstorming, work groups, research assignments Cite: Eight Behaviors for Smarter Teams, Roger Swartz, 2013 Roger Swartz & AssociatesSlide19
Good Habits for More Dynamic GroupsUse Interest Based Principles-Step 4
-Select SolutionsEvaluate solutions based on clear and previously agreed upon standards Cite: Eight Behaviors for Smarter Teams, Roger Swartz, 2013 Roger Swartz & AssociatesSlide20
Good Habits for More Dynamic GroupsUse Interest Based Solutions – Step 5 -Implement Solution(s)
Set assignments for implementing and evaluating and set future team meeting to evaluate results. Cite: Eight Behaviors for Smarter Teams, Roger Swartz, 2013 Roger Swartz & AssociatesSlide21
Group Dynamics andGroup Decision Making
COMMISSIONER JOHN D. MILLER12140 Woodcrest Executive DriveSuite 325St. Louis, MO 63141(314) 205-
2005
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