PPT-Dealing with Challenging People

Featuring Dr Mimi Hull SpeakerTrainer amp Workplace Psychologist 4076280669 wwwHullOnLinecom Email DrMimiHullonlinecom Twitter DrMimi DrMimiSpeaks LinkedIn Dr Mimi Hull. challenging demands of concrete stressing www.precision-surelock.com Precision SURE-LOCK, Dallas, Texas, one of the largest suppliers of prestressing products, has combined with Enerpac pedagogic practices. : . performing equality in the academy?. Kerry Harman, Birkbeck. Education, Power and Empowerment: Changing and Challenging Communities . What . do academic practices . make more and less real. We are asking students across the UK to take on the Ultimate STEM Challenge and win some fantastic prizes for their school!. We’re looking for students aged 11 to 14 to put their STEM skills to the test and tackle some real-life problems set in challenging environments. . Advanced Managerial Communication. Today’s agenda. Why People Get . Hostile. Effective Listening . Skills. Dealing with Difficult . Questions. Dealing with Difficult Questioners . Delivering Effective Responses. David W. Singleton. dsingleton@cmlibrary.org. . Association for Small and Rural Libraries. September 2012. Overview. About Challenging Times. Operational Strategies. Relationship Building. Telling Your Library’s Story. Behaviour. . Accessible Learning Services, Counselling, . Student Rights and Responsibilities . agenda. Introduction and scope of presentation . Why are we seeing more challenging . behaviour. ? . Accessible Learning Services, Counselling, Student Rights and Responsibilities . agenda. Increase in Challenging . behaviour. Why are we seeing an increase in challenging behavior?. Many students lack resiliency skills . When …………….. is fine. Calm, relaxed, smiling, engaged. Proactive strategies implemented in the classroom.. class visual & individual timetable with ‘must do’ and choice activities (on desk). STAYING POSITIVE IN A NEGATIVE WORLD. Dealing with Murmuring. STAYING POSITIVE IN A NEGATIVE WORLD. There is a time and a method for. . expressing legitimate concerns.. Dealing with Murmuring. STAYING POSITIVE IN A NEGATIVE WORLD. Emotional . Intelligence (EI): . The . Key to Dealing with Difficult . People. Emotional intelligence refers . to the capacity:. for . recognizing our own feelings and those of . others.. for . motivating . Jennifer Woods and Beckie Morris. Government. Business. Health. Luxury Sports Car. Family Wagon. Something that will go thru MUD. Smart Car. No kids- Love it. No kids- someday. Kids- Yes. Grandkids- Yes please, Already there. Dr G Theodoulou. Consultant Older Adult Psychiatrist. 7.9.16. Who am I?. Dementia. D. ecline in two cognitive domains. Impairment of ADLS. Brain disease. Six months duration. Not easily reversible. Mind your language!. . Employee Assistance Program. Usually ingrained and inflexible . Is frequently learned, repeated, patterned behavior. Matter of perception. Often a defense for fear, feeling out of control, feeling disrespected. with. Presented by . Tia Coutroupis. 1. Objectives. Sharpen my skill set in order to …. render effective listening and communication. collaborate around solutions. promote positive involvement. increase BTU membership.