PPT-Welcome to.. Emotional Intelligence

How it contributes to a happy work environment The ability to Recognize understand and manage your own emotions and Recognize understand and influence the emotions of others How does it work. Emotional Intelligence (EI) Defined. A. bility to recognize and understand emotions. U. sing this awareness to manage yourself and relationships with others. Johnny Mac – Emotionally Intelligent?. http://youtu.be/C8Nyc9jzSDg. INTELLIGENCE IN . SOCIAL WORK. Economy, efficiency, effectiveness……. . …… emotion. ‘The . most troubling and intractable situations exist when performance difficulties occur in the context of staff who lack accurate empathy, self-awareness and self-management skills. The lack of emotional competence renders specific performance problems, such as poor recording practice, all but . 1. 2. Experience is not what happens to you – it’s how you interpret what happens to you.. ~ Aldous Huxley. 3. Benefits of Emotional Intelligence. 4. Five Factors Affecting Emotional Intelligence . By David Yastremsky. Questions about Emotional Intelligence (EI). How do you define EI?. Is EI characteristic-based or ability-based?. How do you measure EI?. How does EI vary from country to country and industry to industry?. Deborah Havert. Network Leader Pennsylvania, USA. The World is Flat. “The world is changing from command and control to connect and collaborate.”. ---Thomas L. Friedman. and Personal Skills. 1. 2. 3. Prerequisite. Before going through this course, it is highly recommended that you first go through the course titled 'Emotional Intelligence' to get a basic understanding of the following concepts:. Viewing people and situations from different perspectives can lead to improved decision making and more successful outcomes.. Presented by Peter Oropeza, . psy.D. .. Learning Objectives. Participants will be able to:. Discussion Topics. Understanding emotional intelligence (EI). Appreciating personality differences. Improving non-verbal communication skills. Increasing listening ability. 8-. 2. Defining Interpersonal Skills and . Implications for All Learners. Gerard P. Rabalais, M.D., M.H.A.. Chair, Department of Pediatrics. Associate Dean for Faculty Development. School of Medicine. Relationship failures are especially problematic in healthcare…. Presented by. David N. Weis, LCPC, ACHE. Director of Resolutions Employee Assistance Program. Emotional Intelligence……Huh?. “I’m a physician/leader, emotions are a very small part of my daily routine.”. and Personal Skills. 1. 2. 3. Prerequisite. Before going through this course, it is highly recommended that you first go through the course titled 'Emotional Intelligence' to get a basic understanding of the following concepts:. EQ.  reflects a person's ability to empathize with others: identify, evaluate, control and express emotions ones own emotions; perceive, and assess others' emotions; use emotions to facilitate thinking, understand emotional meanings. . Warwick in London Summer School 2019. Week 2 / Day 1 (22/7) . Dr. Liz Blagrove. Guess what? . Some more Aims & Objectives. After today’s session, you will be able to: . Describe the history of intelligence research and evaluate its implications. Certified Registered Nurse Anesthetists . Andrea C. Bittinger, DNP, CRNA. Copyright 2019. Andrea Bittinger. All Rights Reserved. . Disclosure Statement. I have no financial relationship or any commercial interest related to the content of this activity..