Chapter 8 Operations Implementing and executing the daily elements of a catering plan The mechanical components of the business Frontofthehouse Backofthehouse Operational Tasks Recipes research and development ID: 589387
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Slide1
Operations: Execution of Tasks
Chapter 8Slide2
Operations
Implementing and executing the daily elements of a catering plan
The mechanical components of the business
Front-of-the-house
Back-of-the-houseSlide3
Operational Tasks
Recipes research and development
Menu development
Scheduling production
Defining customer service issues
Preparation
Transportation
CleanupSlide4
Recipes
Formulas used in food preparation
Standardized recipes = more specific plans
Standard Operating Procedure – how a caterer expects to use exact ingredients to prepare food.
Ensure product consistency and cost-control
Signature recipes = specific to a caterer
Base recipes = later adjustedSlide5
Recipe Development and Creation
Recipe development
Excites consumers to become repeat customers
A direct result of a caterer’s love of food
Recipe creation
Starts with a few items that are worked until caterer and consumer are happy
Should be field-tested at least 6 times before bringing to the marketSlide6
Convenience Foods
Scratch foods = menu items prepared by staff using standardizes recipes
Convenience foods = delivered to the caterer in
ready-to-eat
or
ready-to-cook
form
Speed scratch cooking has little preparation, excellent quality and lower labor costsSlide7
Branded Menu Items
Principal pays to have name placed on menu.
Principal may also do promotional work.Slide8
Advantages of a Catering Menu
Menu is planned in advance
Created on guaranteed customer counts
Management function becomes predictableSlide9
Functions of Menus
Act as communication tools
Determine the flow of food
Manage production schedulingSlide10
Food Preparation
The caterer may have multiple functions scheduled at the same time.
A production schedule and the event menu must be coordinated.
Producing a consistent, quality product is a strategic advantage for a caterer.
Innovation and creativity become important factors in food preparation.