Presented by Sandra Toalston President SanSeek 1 Project Quality Management The Project Management Body of Knowledge PMBOK Guide Fifth Edition Chapter 8 Project Quality Management Knowledge Area ID: 567583
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Quality Activity Matrix
Presented by Sandra ToalstonPresident, SanSeek
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Project Quality Management
The Project Management Body of Knowledge (PMBOK® Guide) Fifth Edition, Chapter 8
Project Quality Management
Knowledge Area
Plan Quality Management (Planning Process)Perform Quality Assurance (Executing Process)Control Quality (Monitoring and Controlling Process)
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The Quality Activity Matrix falls within the
Perform Quality AssuranceProject Quality Management:Plan Quality Management
Perform Quality Assurance
Control Quality
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Types of Organization Structures
The Quality Activity Matrix is mostly used in a “Strong Matrix Organization” Reference Figure 2-4, page 24, for Strong Matrix Organization in PMBOK®Has a
full time Project Manager
with considerable authority and full-time project administrative staff.
Project staff is matrix from other functional areasIt will also works with the other types of matrix organization structures (weak, balance, and projectized and composite).
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Quality Activity Matrix
What is it?It is an At-A-Glance tool
It is a
discussion point
between the project manager and the quality manager or the project lead and the quality engineer.It is a baseline of minimum quality activities.
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Quality Activity Matrix
Why do we need it?It helps communicate the Quality Activities to Project Managers and other project personnel and stakeholders.
It ensures that quality activities are on the Project Schedule.
It helps to justify resources with top management and stakeholders.
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Quality Activity Matrix
Who uses it?Project Managers
Project Personnel
Quality Managers
Quality EngineersStakeholders
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How is it created? What does it look like?
For today’s example, I will use
a generic
Quality Activities Matrix.
It can be use for any quality activities on any type of project.
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First Step
Determine the type of quality activities that will be performed using key terms:
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First Step
Determine the type of activities using key terms:ParticipateDefined: To be a contributing member with defined roles and responsibilities
Example
: participate as a member of the configuration control board, material review board, milestone reviews, etc.
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First Step
Determine the type of activities using key terms:AssessDefined: to evaluate processes or products and provide assessment results and recommendations.
Example
: Assess project documents such as, System Concept, Software Specifications, preliminary and critical design, configuration management plans, test readiness, etc…
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First Step
Determine the type of activities using key terms:PerformDefined: to lead or conduct a prescribed activity
Example
: perform project quality audits
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First Step
Determine the type of activities using key terms:ReviewDefined
: to extract for informational purposes and use as potential input into activity planning
Example
: Review project plan, measurements, action items, lessons learned, etc…13Slide14
First Step
Determine the type of activities using key terms:DevelopDefined: create or author project documents
Example
: Quality Manual,
Quality Assurance Plan, Surveillance Plan, Quality Statement of Work, Quality Assurance Requirements, Corrective Actions, Process Improvements, etc…14Slide15
First Step
Determine the type of activities using key terms:CaptureDefined: Record
Example
:, Measurements, action items, meeting minutes
, Lessons Learned, etc…15Slide16
First Step
First step is completed once you have determine the type of quality activities
using key terms
for
your organization:ParticipatePerformAssessReviewDevelopCapture
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Second Step
What Life Cycle will you use:Project Life Cycle; System Engineering Life Cycle; Software Engineering Life Cycle, etc….
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Third Step
What project activities:Project Reviews, Deliverables, Configuration Management, Defect Tracking, Corrective Actions, Risk Management, Verification, Validation, etc…
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Third Step
Quality Project Activities may be driven by:Quality standards: ISO 9001, AS9100, ISO 20000, TL 9000, ISO 27000, etc…
Hardware and Software Standards
: Industry (DoD and Aerospace) standards, IEEE standards, Workmanship standards, Coding Standards
Models and other Methodologies: CMMI, Agile, etc…19Slide20
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Example: System Development Life Cycle (SDLC)
Use your organizations life cycle hereSlide21
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Example of Quality Activities
- Participate
Capture
Develop
Assess
Review
Perform
Use your quality organizations “Key” Activities hereSlide22
Define Your Key Terms
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SampleSlide37
Quality Activity Matrix
Can be customized and developed by any organizationIs key to determining quality resources, key roles and responsibilities
Is key to determining quality project :
Resources
milestones work breakdown structurecost37Slide38
Exercise
Work in teams of twoFill in the blank Quality Activity MatrixUsing your organizations life cycleUsing activities performed on projects
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Questions?
Contact Information:Sandra Toalston
President,
SanSeek
stoalston@sanseek.comwww.sanseek.com39