Tabletop Exercise Andy Schoepf, CIC, Risk & Claims Manager - PowerPoint Presentation

1. Tabletop ExerciseAndy Schoepf, CIC, Risk & Claims Manager aschoepf@leeagencyinc.com

2. - To apply and test organizational policies and procedures in order to determine opportunities for improvement or enhancement of the plans.Purpose of Tabletops

3. Why Are We Here?This exercise gives the participants the opportunity to evaluate current response concepts, plans, and responsibilities should the need arise to respond to an incident. This exercise will focus on internal and external communication, critical decisions, and the coordination of assets necessary to save lives and protect your community.

4. 1) Immediate response actions2) Utilization of the Incident Command System3) Business ContinuityFocus Capabilities

5. 1) Efficient and effective internal and external communication – knowing who is responsible for what and able to get it done quickly2) Incident Command system is in place and is an effective decision-making and communication tool 3) Continue operations with minimal disruption to other residentsObjectives

6. 1) This is a facilitated tabletop exercise. Players will respond to the given scenario. In any exercise, a number of assumptions and “made up stuff” may be necessary to complete play in the time allotted.2) This is meant to be a plausible scenario with events occurring as presented. There are no hidden agendas or trick questions.3) Don’t beat up the scenario.Exercise Rules

7. Who?What?When?How do you know?/Where is it documented?Questions to keep in mind…

8. Here we go…

9. ScenarioIt’s 8 am on Saturday, August 10th and the weather forecast for the day is clear skies, a south wind at 5 mph, with a high expected to be around 95. The heat index is predicted to be 103 to 107. What would your staff be doing?What are your conversation topics?What considerations/preparations are being made?What does your plan say?

10. Inject 1What would your staff be doing?What are your conversation topics?What considerations/preparations are being made?What does your plan say?76-year-old Rose White was admitted from the hospital at 8:30 this morning. After having frequent falls at home, Rose’s daughter decided to have her admitted to the Nursing Home, as she lives out of state and is unable to care for her mother. She has been diagnosed with Diabetes, Depression, Hypertension, GERD, and Anxiety.

11. Her medications:Glipizide 5mg BID DiabetesOmeprazole 20mg Daily GERDGabapentin 100mg qHS Diabetic NeuropathyDiltiazem 300mg qHS HypertensionAlprazolam 0.25mg TID AnxietyWellbutrin XL 300mg daily DepressionSliding scale insulin PRN DiabetesAccu checks before meals and at bedtime DiabetesTylenol 650mg q4 hours PRN Pain

12. Inject 2What would your staff be doing?What are your conversation topics?What considerations/preparations are being made?What does your plan say?It’s now 2pm and an LPN goes to Rose’s room to give her afternoon dose of Alprazolam and discovers that Rose is not in her room. After a thorough search of the Care Center, Rose is nowhere to be found.

13. Questions to ConsiderWhat decisions need to be made?How do you know?Who is responsible for what?

14. Map of your community/surrounding area??

15. Inject 3Who would be doing what?What are your conversation topics?What considerations/preparations are being made?What does your plan say?It’s now 2:20 and an officer from the city PD arrives.At 2:30, another county emergency responder arrives.

16. Inject 4What would your staff be doing?What are your conversation topics?What considerations/preparations are being made?What does your plan say?At 2:45 pm Rose is located at a nearby park, sitting on one of the pieces of playground equipment.Assessment information after resident found:B/P 156/96Blood Sugar 300Temp 100.5Dry cracked lipsSunburn to face, arms, and neckAbrasions to shin and hands

17. Now What?What did you learn?What went well?Opportunities for improvement?Define & Prioritize next steps (after-action report)

18. Thanks!