Inter-Service Postal Training Activity

Inter-Service Postal Training Activity Inter-Service Postal Training Activity - Start

2018-10-21 4K 4 0 0

Description

Process Domestic Mail. February 2018. LESSON OUTCOME:. . Students will process domestic mail IAW USPS and DOD directives/guidance in support of postal operations.. TERMINAL LEARNING OBJECTIVE:. Action: . ID: 692034 Download Presentation

Embed code:
Download Presentation

Inter-Service Postal Training Activity




Download Presentation - The PPT/PDF document "Inter-Service Postal Training Activity" is the property of its rightful owner. Permission is granted to download and print the materials on this web site for personal, non-commercial use only, and to display it on your personal computer provided you do not modify the materials and that you retain all copyright notices contained in the materials. By downloading content from our website, you accept the terms of this agreement.



Presentations text content in Inter-Service Postal Training Activity

Slide1

Inter-Service Postal Training Activity

Process Domestic Mail

February 2018

Slide2

LESSON OUTCOME:

Students will process domestic mail IAW USPS and DOD directives/guidance in support of postal operations.

TERMINAL LEARNING OBJECTIVE:

Action:

Process

Domestic Mail

Condition: In a classroom environment; given access to the following material below and awareness of the Operational Environment (OE) variables and actors. 1. Integrated Platform Scale and Postage Meter 2. Several articles of mail 3. Domestic Mail Manual (DMM) 4. Student Handout 5. Notice 123, RATEFOLD 6. Department of Defense (DOD) 4525.6M Postal Manual 7. Rubber Stamps - First Class, Priority and Retail Ground 8. USPS Label 11-B – Priority Express Mail Post Office to Addressee Label 9. Calculator

TLO – Process Domestic Mail

TERMINAL LEARNING OBJECTIVE: (CONT’D)The Army Learning Areas (ALA) are the baseline focal points Soldiers and Army Civilians must possess to prevail in the ambiguous environments that challenge the Army today. The four ALAs are: Army Profession and Leadership; Mission Command; Human Dimension; and Professional Competence. The Army Learning Area taxonomy provides a framework to assist in grouping the General Learning Outcomes. The four Army Learning Areas serve as the framework to catalogue the 14 General Learning Outcomes. The General Learning Outcomes (GLOs) are essential outcomes resulting from training, education, and experience along a career continuum of learning. There are three primary purposes for the Army General Learning Outcomes. First, they provide trainers and educators a lens into how effective they are in conveying their support material. Second, it assists in improving instructional design and/or training support packages. Finally it places responsibility on training and education proponents to be nested with ALAs. ALA: Professional Competence GLOs  GLO 14: Soldiers and Army Civilians are technically and tactically competent.

Standard

: Process domestic mail using the correct forms and endorsements, assess the correct amount of postage and fees, determine if mail is

mailable

and verify the customer’s authorization to use the Military Post Office (MPO) in order to achieve a minimum of 80% on a performance-based test.

Slide3

3

Operational Variables (OE)

Slide4

The Postage Meter

Slide5

The Postage Meter Control Panel

Slide6

Lock Code Password

The Lock Code Password is used: - To power-ups the machine.

- To awake the machine from sleep mode. - To access the machine after the meter

is lock.

Slide7

Steps to Establish a Lock Code

1. Press “Options” Button 2. Press “Page Down Button” and select “Lock

Code/Passwords” 3. Select “Meter Lock Code” 4. Enter the “New Password Code”

5. Select “Continue” 6. Enter the “New Password Code” again 7. Select “Continue”

Slide8

PS Form 3602-PO

PS Form 3602-PO is issued in a book of 100, triplicate sets, numbered consecutively and is an accountable item.

This form is kept in triplicate: The first two copies with any supporting documents attached are kept on file. The third copy is kept in the book.

Slide9

PS Form 3602-PO

Beginning of Day

Slide10

Zero Tape

Steps to run a “Zero” tape:

1. Press “ZERO/SPACE” Button2. Press “Yes/Enter” Button

Insert the postage tape into the postage meter

Example of a Meter Stamp

Slide11

Calculating Postage on the Meter

The display should read 0lb 0.0ozEnter the weight manually Select how you want to mail your itemThe calculated postage displays

Slide12

PS Form 3602-PO

END OF DAY

MAT

MAT

KELKEL

Slide13

Check on Learning

Q: What PS Form is used to record daily meter register reading?

A: PS Form 3602-PO.

Q: Each postage meter tape has two amount registers. Name then?

A: Ascending and Descending.Q: Name the steps required to record the Beginning Register on the Meter?A: 1. Go to “Funds” button . 2. Press the “Funds” button

once.

3. This provides the Available Postage Amount (Descending register beginning on PS Form 3602-PO).

Slide14

PE X Situation 1

Slide15

Domestic Mail

Transmitted within, among and between the U.S., it’s territories, and MPO’s.

Four Classes – Priority Express, First-Class, Priority, Retail Ground

Two Subclasses – Media Mail, Library MailMilitary Postal Service (MPS) – Extension of USPS; operates under agreement with DOD and USPS

Slide16

Servicing Postmasters

Priority Express

, First Class, Priority, Retail Ground, Media Mail and Library Mail

Postmaster San Francisco

APO/FPO

AP

Postmaster New York

APO/FPO AEPostmaster MiamiAPO/FPO AA

Slide17

APO/FPO Addresses

Location

Address

Army/Air Force Post Office in Europe APO AE 09XXXNavy Post Office in Europe FPO AE 09XXXArmy/Air Force Post Office in the Pacific APO AP 96XXX

Slide18

APO/FPO Addresses

(Cont’d)

Location Address

Navy Post Office on a ship in the Pacific FPO AP 96XXXArmy/Air Force Post Office in Central APO AA XXXXX or South America

Navy Post Office in Central or South FPO AA XXXXX America

Slide19

Q:

What is Domestic Mail? A: Domestic mail is mail transmitted within, among, and between the United States, its territories and possessions, and Military Post Offices (MPO's).

Q: What are the two subclasses of package services used by the military?

A: Media Mail and Library Mail.

Check on Learning

Slide20

Q: Where are the three postmasters located that service all the Military Post Offices outside the Continental United States or aboard ship?

A: San Francisco, CA, Miami, FLA and New York, NY.

Check on Learning Cont’d

Slide21

Postal Publications

Slide22

DMM Modules

Retail Mail Letters, Cards, Flats, and Parcels

200 Discount Mail Letters and Cards

300 Discount Mail Flats

400 Discount Mail Parcels500 Additional Services600 Basic Standards For All Mailing Services700 Special Standards Index and Appendices

Slide23

Postal Operations Manual (POM)

1. Retail Management

2. Philately – Stamp Collecting Collection Service – National Service

Standards4. Mail Processing Procedures Mail Transportation

Delivery Services7. Postal Vehicle Service8. Special Services

Slide24

USPS Postal Bulletin

Published every two weeks on Thursday

Changes to the Domestic Mail Manual and International Mail Manual

Latest APO/FPO ChangesList of missing U.S. and Canadian Money OrdersKeep for one year unless otherwise specified

Slide25

Q:

What two manuals are basic guides that govern Domestic Mail Services offered

by the United States Postal Service? A:

Domestic Mail Manual (DMM) and Postal Operations Manual (POM).

Q: What is used to identify the zone of delivery on a USPS Official Zone Chart?A: The first three digits of the Zip Code.

Check on Learning

Slide26

Q: How

long are Postal Bulletins kept on file at the post office?

A: Postal Bulletins are to be kept for a Period of one year unless otherwise specified.

Check on Learning Cont’d

Slide27

Wrapping and Packing

Examine outside wrapping

Wrapping paper strength must be

equivalent to average grocery bag 3. Properly Packed – Contents do not shift

4. Ensure packing container is acceptable

Slide28

Corrugated or solid fiberboard

Chipboard (for small items)

Metal cansTubes or boxes

Wooden boxes or crates

Fiber mailing tubes (with metal ends)Envelopes

Acceptable Packing Containers

Slide29

Q: Who is authorized to use an overseas MPO?

A: Military Personnel on Active, DOD Civilian Employees, Authorized dependents.

Q: What must patrons provide prior to being serviced in the MPO?

A: Valid Identification Card.

Check on Learning

Slide30

Q:

How are packages addressed when accepted for mailing?

A: Packages must contain a complete return and delivery address; must be clear, legible and placed on one side of the package only.

 

Check on Learning

Slide31

Size Limits

Maximum Size Limits:

First-Class/Priority mail..............…..….108”

Retail Ground……….……….………….130”The maximum size limits are based on length and girth combined.

Slide32

1. Measure the longest side to get the length.

2. Measure the distance around the article

(ALL FOUR SIDES) at the thickest part.

This will give you the girth.

Add the length and girth together, and this will give you the size of the article.

Measuring Articles

Slide33

Q: What is the maximum size to mail an article Priority Mail? Retail Ground?

A:

108”; 130”.Q: How do you determine the size of an article presented for mailing?

A: Length + Width (2) + Height (2).Q: What side of the article do you measure to determine the length?A:

The longest.

Check on Learning

Slide34

First-Class Mail

Handwritten or typewritten matter

Expeditious handling, transportation, free forwarding and return service

Is protected against unauthorized inspection Normally delivered within three days, if properly addressed

Slide35

First-Class Mail Matter

CANCELLED CHECKS

POSTCARD

BALLOTING MATERIAL

LETTERS

CANCELLED

Slide36

Balloting Material

Date stamped with the cancelling bar

Bundled at the top of letter mail

Place in the front of letter trays

Slide37

Letters Size Limits

Slide38

Flat Size Limits

Maximum weight 13 ounces

Pieces that exceed any dimension are charged as parcels

Minimum

Maximum

Length

11½ inches

15 inches

Height

6 -1/8 inches

12 inches

Thickness

¼ inches

¾ inches

12”

max

6 1/8”

min

Height

Length

15”

max

11 1/2”

max

Flats with the following characteristics

are also subject to parcel prices:

Not flexible

Not rectangular

Not uniform in thickness

Slide39

Letter and Flat Examples

$1.12

$.66

Save $.46

Slide40

Letter and Flat Examples

(Cont’d)

Parcel

to

Flat

$2.07

$1.12

Save $.95

Slide41

First Class Rate of Postage

Rate of postage is determined by the article's weight and size

-- Weighs 13 ounces or less ‑ Charge the First-Class rate -- Weighs over 13 ounces up to 70 lbs - Charge the Priority

rate

Slide42

Priority Mail

Weighs

more than 13 ounces up to 70 pounds Expeditious handling and air service

Two day service between major cities Three days everywhere else.

Slide43

Priority Mail Flat-Rate

Boxes and Envelopes

For U.S. destinations only

Charged flat rate regardless of actual weight

Flat-Rate Envelope Flat-Rate Box

$19.95

$39.95

Slide44

- Determine the zone number

Locate the article’s weight Locate the zone number

Locate the point at which they intersect

Priority Mail Postage

Slide45

Priority Mail Postage

Enter weight.

. Select

“Priority”.

3. Using the arrow keys, Scroll down to Package or Envelope and select the appropriate one for the situation. Select “Dim Entry”. Press the button for

“Select ZIP”.

Enter the 5 digit zip-code and press enter.

Enter Length, Width and Height.8. Add extra services (if applicable).9. Write the postage on the top right hand corner of the Answer Sheet.

Slide46

20-Pound Rule (Balloon Rate)

Parcels addressed to Local and Zones 1-4

Weigh less than 20 pounds

Measures more than 84 inches not exceeding 108 inches (length and girth combined)

Slide47

Dimensional Weight for Rectangular Shaped Parcels

Slide48

Determining Dimensional Weight

Parcels for Zones 5-8 exceeding one cubic foot (1,728 cubic inches)

Dimensional Weight = cubic inches divided by 194 (Round up to get the weight in pounds)

Multiply length x width x height to determine cubic inches (21 x 20 x 20 = 8,400 inches)

8,400/194 = 43.29 = 44 pounds

Slide49

Dimensional Weight for Nonrectangular Shapes

1. Measure the length, width, and height in inches at their extreme dimensions. Round off each measurement to the nearest whole inch: (length = 30, height = 9, and width = 18).

2. Multiply length x height x width: (30 x 9 x 18) = 4,860 cubic inches.

3. Multiply the result by an adjustment factor of 0.785: 4,860 x 0.785 = 3,815.1 cubic inches.

4. If the final result exceeds 1,728 cubic inches, divide the result by 194 and round up to the next whole number to determine the dimensional weight in pounds: (3,815.1/194 = 19.66) 19.66 rounded up to the next pound is 20.

5. If the dimensional weight exceeds 70 pounds, the package pays the 70 pound rate.

Slide50

Dimensional Weight for Nonrectangular Shapes

Slide51

Cancel all postage using a cancellation bar

or a cancellation machine. Always cancel postage with black ink to prevent reuse.

Canceling Stamps

Canceling

BarsMachine Canceler

Slide52

Q: What is weight limit for a piece of First Class Mail? Priority Mail?

A: 13 ounces or less; more than 13 ounces to 70 pounds

. Q: How is the 20-Pound Rule determined?

A: Articles of mail addressed to zones 1-4 that weigh less than 20 pounds, but measure more than 84 inches in combined length and girth, apply the 20-Pound Rul

e.Check on Learning

Slide53

Q: What key is pressed on the Meter keyboard to obtain a postage Tape?

A: The Print Menu Key.

Check on Learning Cont’d

Slide54

PE X Situation 2 - 8

Slide55

Media Mail Matter

1. Books (eight pages or more)

2. Film and microfilm (16 millimeter)

3. Test materials

4. Printed music

All sound recordings (records, video/audio

cassettes, reel to reel tapes, and compact

discs)6. Manuscripts for books

Slide56

Rates are based on weight of piece

Endorse “MEDIA MAIL”

To apply Media Mail Rate using Scale/Meter, enter weight, select “Retail Ground”, determine the rate:

MEDIA MAILMedia Mail

Slide57

Library Mail

Available for articles addressed to or from a library, institution, or organization

Matter includes books, printed music, book store, periodicals, sound recordings and other items

Endorse “LIBRARY MAIL”To apply Library Rate using Scale/Meter, enter weight, select “Retail Ground”, determine the rate:

LIBRARY Mail

Slide58

Q: What is the endorsement for Media Mail and where is the endorsement placed?

A: Media Mail and the endorsement is placed on the address side of the article between the to address and the postage

Q: How is mail using the Library Mail service addressed?

A: Mail is addressed to or from a library.

Check on Learning

Slide59

Q: What are some examples of articles that may be sent Media Mail?

A: Books, film and microfilm, test materials, printed music, all sound recordings, and manuscripts to books.

Check on Learning Cont’d

Slide60

PE X Situation 9 - 10

Slide61

Retail Ground (SAM)

Surface rate – slowest rate for parcels

Given air service on a space available basis

Matter

Advertising circulars, books

Catalogs

Keys

Small parcels containing merchandisePrinted matter

Slide62

Weight and Size Limits

WEIGHT LIMITS

Weighs more than 13

ounces not to exceed 70 lbs

SIZE LIMITSMaximum size = 130 inches Minimum size = 3½ inches (Height) x

5 inches (Length)

OVERSIZED

108-130 inches

Slide63

Q: What is the Maximum Size for Retail Ground?

A: 130 inches.

Q: What endorsement is used for Retail Ground?

A: SAM

Check on Learning

Slide64

PE X Situation 11 - 12

Slide65

Nonmailable Matter

Items Prohibited from Mailing by Treaty, Regulation, or Law

Slide66

Lighter Fluid, Lighters, and Liquors

Matches of all kinds, lighter fluid, and lighters containing flammable liquid or gas

Intoxicating liquors

Slide67

Explosive/Flammable Material and Weapons

Explosive and/or flammable material which may explode or ignite

Pistols, revolvers, and other firearms capable of being concealed on the person; addressed to, from or between MPOs, unless sent as official mail, or meets the requirements listed in the DMM

Slide68

Devices which are powered by dry cell batteries unless the batteries are removed or deactivated before mailing

Pens, bottles caps, and similar odd-shaped items when mailed in letter styled envelopes

Dry Cell Batteries/Odd Shaped Items

Slide69

Any scheme or promotion, offering a prize dependent in whole or part upon lot or chance is a lottery

Controlled substances

Lotteries/Controlled Substances

Slide70

Hazardous Materials

Contains a chemical or infectious biological substance

Health risks if not handled properly

Mailable or nonmailable under certain conditionsFlammable, corrosive, radioactive, magnetic, or biologicalPackaging and processing refer to:

USPS Publication #52 (Acceptance of Hazardous, Restricted, or Perishable Matter)

USPS Domestic Mail Manual (DMM), Section 601.10

DoD 4525.6-M, Postal Manual, Section 1004

Slide71

Q: What is nonmailable matter?

A: Items prohibited from mailing by treaty, regulation, or law.

Q: What are some examples of

nonmailable matter?A:

Matches of all kinds, liquors, explosive and flammable material, firearms that can be concealed, dry-cell batteries, pens or bottle-caps mailed in envelopes, controlled substances.

Check on Learning

Slide72

Q: What is hazardous material?

A:

A substance or material that contains chemical or infectious biological substance in both quantity and/or form that could cause an unreasonable risk to health, safety, or property when in transit for commerce, and that may also develop risk to both the safety and health of USPS employees if not properly handled.

Check on Learning Cont’d

Slide73

PE X Situation 13

Slide74

Priority Express

Mail

Reliable and fast delivery for all mailable matter

Priority Express Military Mail Service (EMMS) available for MPOs Three day delivery service to and from most

military locations overseas Not available for personnel aboard ships or between MPO’s Priority handling until delivered to addressee

Slide75

Priority Express

Mail Acceptance

Maximum weight is 70 pounds

Maximum size is 108 inches Clerk ensures customer has completed the "FROM" and "TO" addresses on Label

11‑B clerk completes the post office portion

Slide76

Determining Postage

Determine if article is mailable

Check weight and size limit of article

Use Express Mail rate chart to determine

postage

Slide77

Packaging

Military Post Offices provide two types of

Express mail envelopes. - EP13A is a 10 x 14" envelope used for mailing documents or merchandise.

- EP13F is a "Flat Rate Envelope” Boxes, tubes, and larger envelopes can be provided at MPOs

Slide78

Completing Label 11-B

Slide79

Completing Label 11-B

Slide80

Distribution of Label 11-B

Copy 1 (Original); Origin Post Office Copy

Copy 2; Customer Copy

Copy 3;

Addresse Copy (stays attached to mail item)

Slide81

Verifone

Password Set-Up

Student Handout Page 39

Slide82

Debit Card Transaction

Student Handout Page 40

Slide83

Credit Card Transaction

Student Handout Page 41

Slide84

Void Credit Card Transaction

Student Handout Page 42

Slide85

Void Debit Card Transaction on the Verifone

Debit transactions

CANNOT be voided utilizing the Verifone.Local MACOM will publish specific procedures on processing Debit Card refunds if applicable.

Slide86

Verifone End of Day Business Report

Student Handout Page 43

Slide87

print shipping labels

.buy stamps and shop.print custom forms online.

file domestic claims. set a preferred language.

Slide88

Q: What is the acronym EMMS stand for?

A: Express Military Mail Service.

 Q:

What form is used for the Express Mail label?A: USPS Label 11-B.

Check on Learning

Slide89

Q: What is the distribution of the Priority Mail Express label?

A: Copy 1 (Original); Origin Post Office Copy

Copy 2; Customer Copy

Copy 3; Addresse Copy (stays attached to mail item)

Check on Learning Cont’d

Slide90

PE X Situation 14 - 15

Slide91

91

Application And Voucher For Refund Of Postage, Fees And Services

Slide92

92

Uses of PS Form 3533

This is a two-page form that is used for a myriad of reasons, such as:

- Postage meter/PVI label refunds. - Express Mail not arriving within time standard. - Parcels sent Priority Mail arriving via Standard Mail / SAM.

Slide93

93

PS Form 3533

A customer is due a refund when:

- service is not rendered properly. - standard is not met that is guaranteed by USPS.You as a Military Postal Clerk:

- Do not decide if the customer receives a refund. - Assists the customer in working through the USPS system.

Slide94

Postage Refund

If the amount of the tape is lower than the total required, use the tape and make a new tape for the difference.

 If the tape exceeds the amount required, print a new meter tape and the clerk will retain the unused/spoiled tape and submits the meter tape to the COPE at the end of the day on PS Form 3533

Slide95

95

Example: PS Form 3533, Parts 1 and 2

D I A N A J O H N S O N

2 0

5 C O R E T T A D R I V E

A U S T I N

T X7 6 5 0 4 2 5 3 7 3 1 4 2 2 5 3 4 7 5Diana Johnson 1 2 1 7 2 0 1 7

1

2 3

4

5a-c

Complete only when verifying spoiled postage meter tapes or PVI labels.

Slide96

Example: PS Form 3533, Parts 3-5

1

$34.75

$34.75

2

3

4

34.75 0.00 34.75

5

67COPE’s Signature 19 Dec 17

Witness’s Signature

19 Dec 17

8

9

34.75

10

Refund of Postage Fee.

LEAVE BLANK

11

1

Slide97

Check on Learning

Q: Can a postal clerk determine whether or not a customer should receive a refund?

A: No, they are only to assist customers in working through the USPS system to ensure they file the paperwork properly.

Q: Who can file a PS Form 3533 for refund of postage and fees?

A: The mailer only

Slide98

LESSON OUTCOME:

Students will process domestic mail IAW USPS and DOD directives/guidance in support of postal operations.

TERMINAL LEARNING OBJECTIVE:

Action:

Process

Domestic Mail

Condition: In a classroom environment; given access to the following material below and awareness of the Operational Environment (OE) variables and actors. 1. Integrated Platform Scale and Postage Meter 2. Several articles of mail 3. Domestic Mail Manual (DMM) 4. Student Handout 5. Notice 123, RATEFOLD 6. Department of Defense (DOD) 4525.6M Postal Manual 7. Rubber Stamps - First Class, Priority and Retail Ground 8. USPS Label 11-B – Priority Express Mail Post Office to Addressee Label 9. Calculator

TLO – Process Domestic Mail

TERMINAL LEARNING OBJECTIVE: (CONT’D)The Army Learning Areas (ALA) are the baseline focal points Soldiers and Army Civilians must possess to prevail in the ambiguous environments that challenge the Army today. The four ALAs are: Army Profession and Leadership; Mission Command; Human Dimension; and Professional Competence. The Army Learning Area taxonomy provides a framework to assist in grouping the General Learning Outcomes. The four Army Learning Areas serve as the framework to catalogue the 14 General Learning Outcomes. The General Learning Outcomes (GLOs) are essential outcomes resulting from training, education, and experience along a career continuum of learning. There are three primary purposes for the Army General Learning Outcomes. First, they provide trainers and educators a lens into how effective they are in conveying their support material. Second, it assists in improving instructional design and/or training support packages. Finally it places responsibility on training and education proponents to be nested with ALAs. ALA: Professional Competence GLOs  GLO 14: Soldiers and Army Civilians are technically and tactically competent.

Standard:

Process domestic mail using the correct forms and endorsements, assess the correct amount of postage and fees, determine if mail is

mailable

and verify the customer’s authorization to use the Military Post Office (MPO) in order to achieve a minimum of 80% on a performance-based test.

Slide99


About DocSlides
DocSlides allows users to easily upload and share presentations, PDF documents, and images.Share your documents with the world , watch,share and upload any time you want. How can you benefit from using DocSlides? DocSlides consists documents from individuals and organizations on topics ranging from technology and business to travel, health, and education. Find and search for what interests you, and learn from people and more. You can also download DocSlides to read or reference later.