Inter-Service Postal Training Activity

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Inter-Service Postal Training Activity - Description

Conduct Money Order Business. March . 2018. 1. LESSON OUTCOME:. Students will conduct money order business IAW USPS and DOD directives/guidance in support of postal operations.. TERMINAL LEARNING OBJECTIVE:. ID: 704343 Download Presentation

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Inter-Service Postal Training Activity




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Presentations text content in Inter-Service Postal Training Activity

Slide1

Inter-Service Postal Training Activity

Conduct Money Order Business

March

2018

1

Slide2

LESSON OUTCOME:

Students will conduct money order business IAW USPS and DOD directives/guidance in support of postal operations.

TERMINAL LEARNING OBJECTIVE:

ACTION:

Conduct Money Order BusinessCONDITIONS

: Given a classroom environment, access to blank training money orders, postal money order imprinter, Missing Money Order Forms list, domestic money orders to be cashed, All-Purpose Dating Stamp, DD Form 885 (MO Control Record), PS Form 17 (Stamp Requisition), PS Form 8105-A (Funds Transition Transfer Report), PS Form 8105-B (Suspicious Transaction Report), IMM 371 (International Mail Manual), Student Handout and Awareness of Operational Environment (OE) variables and

actors.

STANDARDS

: Student must successfully perform the following steps to achieve a minimum of 80% accuracy:

- Control money orders.- Process and sell domestic money orders.- Cash domestic postal money orders.- Produce a Clerk Money Order Tape.

TLO – Conduct Money Order Business

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TERMINAL LEARNING OBJECTIVE (CONT’D):

The Army Learning Areas (ALA)

are the baseline focal points Soldiers and Army Civilians must possess to prevail in the ambiguous environments that challenge the Army today. The four ALAs are: Army Profession and Leadership; Mission Command; Human Dimension; and Professional Competence. The Army Learning Area taxonomy provides a framework to assist in grouping the General Learning Outcomes. The four Army Learning Areas serve as the framework to catalogue the 14 General Learning Outcomes.

 

The General Learning Outcomes (GLOs)

are essential outcomes resulting from training, education, and experience along a career continuum of learning. There are three primary purposes for the Army General Learning Outcomes. First, they provide trainers and educators a lens into how effective they are in conveying their support material. Second, it assists in improving instructional design and/or training support packages. Finally it places responsibility on training and education proponents to be nested with

ALAs.

 

ALA: Professional Competence GLOs

 

GLO 14: Soldiers and Army Civilians are technically and tactically competent.

Slide3

CONTROL AND DISTRIBUTION OF POSTAL MONEY ORDERS

Issued to finance clerks by the Custodian of Postal Effects (COPE).

If at an outlying unit post office, blank money orders may be shipped via registered mail.

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Slide4

Control of Postal Money Orders

Packaged in blocks of 100 in numerical sequence, with the lowest number on the top.

Each money order has a unique 11-digit number:the first 10 digits (from the left)

the last digit is a check sum

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Slide5

When you receive a new block of money order forms, you will:

Inspect the cellophane wrapper to ensure it has not been tampered with.

Verify the serial numbers.

When, or if, opened determine if forms are missing, duplicated or mutilated.5

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Receiving Money Order Form Sets in Person

Verify the SN on the DD 885 against the lowest money order SN.

Verify the SN on the DD 885 against the highest money order SN.

Count the money order forms and verify each SN to ensure no forms are missing, duplicated or mutilated.Sign your name in the space provided on the DD Form 885.

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Joel Cortes

Joe D. Schmidt

12 June

2017

JDS

JDS

JDS

JDS

13 Jul

17

15 Jul

17

4 Aug

17

19 Aug

17

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0005732000 0005732999 1000

0005732000

0005732099

0005732100 0005732199

0005732200 0005732299

0005732300 0005732399

900

600

700

800

Unit #2, R123 456 789

Unit #2, R456 789 123

Unit #2, R789 123 456

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Receiving Money Orders Via Registered Mail

Prepare PS Form 17 in triplicate.

Prepare and number money order requisitions separately from stamp requisitions.

Ship completed requisition to clerk via registered mail.

COPE will complete DD Form 885 showing transaction.7CJAF5213

Slide8

Safeguarding Related Money Order Effects

Safeguarding is the clerk’s responsibility.

Always keep items out of reach of customers and other clerks. Store

effects in an approved safe or vault.

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Slide9

Safeguarding Related Money Order Effects

Postal clerks conducting money order business will be provided:

- individual metal cash boxes - drawers

- safes equipped with suitable locking device

Only assigned clerks will have access to their respective storage containers.9CJAF5213

Slide10

Safeguarding Related Money Order Effects

Display a log to record each time you open or close the safe.

Display an ‘open/closed’ sign.

NEVER leave your safe unlocked. 10

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Check on Learning

Q: What form is used to record and control distribution of money orders?

A: DD Form 885, Money Order Control Record.Q: How many digits are in the unique number given to each money order and what does the last digit represent?

A: Eleven digits; the last digit represents a check. sum.

Q: What can be used to secure blank money orders issued to clerks?A: Metal cash boxes, drawers, or safes.11

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PE X, Situation 1

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Money Order Form Set

Money Order 3. Customer Receipt

2. Voucher 4. Carbons

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Slide14

Transaction Reports

PS Form 8105-A, Funds Transaction Report (FTR)

- Used for money order sales $3,000 or more during the same business day.

PS Form 8105-B, Suspicious Transaction Report (STR) - Used when cash transactions appear

suspicious regardless of dollar amount.14CJAF5213

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Check on Learning

Q: Which part of the money order form set does the clerk retain?A: The voucher.

Q: How many hard copies are contained in the money order form set?

A: Three: money order, voucher, customer receipt. 15

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SELL POSTAL MONEY ORDERS

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Maximum - $1000.00

If customer requests money order for more than the maximum, you will issue as follows:

Example: Customer requests a money order for $1,500.00. MO #1 - $1,000.00 plus fee ($.35)

MO #2 - $500.00 plus fee ($.35)

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Customer pays total of $

1,500.70

Slide18

To Sell Postal Money Orders

Determine customer’s eligibility.

Verify dollar amount.Select next blank money order.

Follow the

Money Order Imprinter Instructions 18

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No-Fee Money Orders

A money order that is issued to the COPE without charging a fee.

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Conditions for Issuing No-Fee Money Orders

COPE needing to send a remittance as part of official

USPS business.

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Slide21

Types of Acceptable Payment

Cash

Debit Card

Eagle/Navy Cash Card

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Slide22

Imprinting Guidelines

For MO requests in an amount that exceeds the maximum allowed, when imprinting the clerk will make out the 1st, 2nd, and/or 3rd money order for the maximum amount then the last money order for the difference.

For example: Customer requests a money order for $2000.00. The maximum allowed is $1,000.00. Imprint as follows:

MO #1………….$1,000.00 plus fee MO #2………….$1,000.00 plus fee

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Money Order Imprinter Instructions

 

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As a general rule: no alteration

no change or erasure

A money order is only SPOILED if:

Incorrectly imprinted by clerk24

SpoiledMoney Orders

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Example:

SpoiledMoney Order

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Customer Receipt

Voucher

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Slide26

Money Order Incorrectly Prepared by Customer

Customer can request a replacement money order on or after the date of issue.

Clerk will cash the money order and issue new one with .35 cent fee to customer.

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Check on Learning

Q: What is the first thing a clerk does before providing service to a customer?

A:

Determine or check eligibility for service.Q: Is payment for a money order transaction accepted before or after a money order has been imprinted?

A: Before.Q: What are the three acceptable ways in which a customer may purchase a money order?A: Cash, Debit Card and Eagle/Navy Cash Card. 

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CASHING POSTAL MONEY ORDERS

Domestic money orders are paid regardless of the elapsed time since their issue.

Money orders are not interest- bearing instruments.

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Cashing Postal Money Orders (Cont.)

The following types of money orders can be presented for payment:

- USPS money orders. - Money orders from countries listed in IMM 371.

- Canadian money orders drawn on the United States.

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Slide30

Clerk’s Responsibility

Postal clerks can be held financially responsible for the wrongful payment of money orders.

Authorized customers must have official identification cards or U.S. passports.

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Slide31

The following personnel can cash a postal money order:

The PAYEE: Named on the face of the MO.

The PURCHASER: Named on the face of the MO.The ENDORSEE: Named on the reverse of the MO as a third party.

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Slide32

Procedures for Cashing Postal Money Orders

STEP 1: Verify payee is authorized to use services.

STEP 2: Check serial number using Missing U.S. Money Order Form – Do Not Cash List.

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Procedures for Cashing Postal Money Orders

If the money order appears on the list of missing money order forms, is altered, bears erasures, appears incomplete or incorrect, carry out the following instructions:

DO NOT CASH the money order.

Attempt to keep the money order. Try to obtain the cooperation of the customer.

Give the money order to your supervisor.

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This money order

is not on the list; therefore, it can be cashed.

John Swanson 405 Tillman Dr. Sunset, CA 92541Maria Carter 89th MP Co. APO AE 09079

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Procedures for Cashing Postal Money Orders

STEP 3

:

Write your INITIALS, along with an impression of the APDS on the reverse of the money order.

STEP 4

:

Clerk will annotate

amount of cashed money order(s) on end of day tape. To be discussed later. STEP 5: Pay the customer

17121919 Dec 2017SDS

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Check on Learning

Q: What must the clerk check to ensure is on hand prior to cashing a money order?

A: Sufficient funds to cover money order with an adequate cash reserve. 

Q: How do you verify that a money order presented for cashing can be cashed or not?A

: By checking the Missing U.S. Money Order Forms List. Q: In addition to a customer’s signature, what other endorsements are placed on the back side of a cashed money order?A:

Clerk’s initials and APDS.

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PE X, Situation 2, 3, 4, 5 & 6

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Money Order Inquiry

What happened to my money order?

I need to know if my wife cashed that money order she said she misplaced!

It’s so strange how that money order just disappeared!

I hope they have good news concerning that money order that I lost!

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Slide38

PS Form 6401Money Order Inquiry

Used to file an inquiry about payment of a postal money order.Customers may submit PS Form 6401 for any inquiry on the status of a domestic money order.

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Slide39

Money Order Inquiry (Cont’d)

USPS Money Order Division reviews its records: - If a money order has not been cashed.

- If a money order was cashed.

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Slide40

PS Form 6401

Customer must pay a $6.20 fee for each money order inquiry submitted.Customer must present the original money order receipt. Postal clerk will assist the customer in completing PS Form 6401.

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Marcus G. Flounder

1 2 1 5 2 0 1

3Example: PS Form 6401

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M A R C U S G F L O U N D E R0 9 0 8 2 1 4 5 0 0

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Marcus G. Flounder

Post Office Personnel Complete This Portion

$6.20

Postage Label Here

1 2 1

9

2 0 1

7

5

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7

8

9

11

10

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Check on Learning

Q: Who may complete, sign, and submit a PS Form 6401 to check the status of a money order?

A:

Owner, Payee or Endorsee

Q: If found that a money order has not been cashed, when will a replacement money order be issued?

A:

60 days after the money order purchase date

Q: What must the customer provide when completing a PS Form 6401?A: The original money order receipt

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Slide43

CLERK MONEY ORDER TAPE

The Finance Supervisor or COPE is responsible for ensuring reports are prepared and submitted for each day money order business (MOB) is conducted.

Clerks will provide a printout of their MOB to the COPE at the close of business.

Students Refer To Student Handout Page 11

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CLERK MONEY

ORDER TAPES

Slide45

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If a clerk discovers an issued money order voucher is missing, the following procedures will be followed:

- Any overage in cash that is related to the loss of voucher(s) will be remitted with that day’s business.

- On the clerk’s Money Order List, annotate “Missing Voucher.”

- The COPE/Finance Supervisor will prepare a money order facsimile for the missing voucher.

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Clerk Money

Order

Tape

Slide46

Check on Learning

Q: Who is responsible for ensuring reports are prepared and submitted each day MOB is conducted?

A: The Finance Supervisor or COPE.

Q: What happens when there is an overage in funds due to a lost voucher?A:

The overage is remitted with that day’s business. 46

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Slide47

PE X, Situation 7 & 8

47

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Slide48

LESSON OUTCOME:

Students will conduct money order business IAW USPS and DOD directives/guidance in support of postal operations.

TERMINAL LEARNING OBJECTIVE:

ACTION:

Conduct Money Order BusinessCONDITIONS

: Given a classroom environment, access to blank training money orders, postal money order imprinter, Missing Money Order Forms list, domestic money orders to be cashed, All-Purpose Dating Stamp, DD Form 885 (MO Control Record), PS Form 17 (Stamp Requisition), PS Form 8105-A (Funds Transition Transfer Report), PS Form 8105-B (Suspicious Transaction Report), IMM 371 (International Mail Manual), Student Handout and Awareness of Operational Environment (OE) variables and

actors.

STANDARDS

: Student must successfully perform the following steps to achieve a minimum of 80% accuracy:

- Control money orders.- Process and sell domestic money orders.- Cash domestic postal money orders.- Produce a Clerk Money Order Tape.

TLO – Conduct Money Order Business

48

TERMINAL LEARNING OBJECTIVE (CONT’D):

The Army Learning Areas (ALA)

are the baseline focal points Soldiers and Army Civilians must possess to prevail in the ambiguous environments that challenge the Army today. The four ALAs are: Army Profession and Leadership; Mission Command; Human Dimension; and Professional Competence. The Army Learning Area taxonomy provides a framework to assist in grouping the General Learning Outcomes. The four Army Learning Areas serve as the framework to catalogue the 14 General Learning Outcomes.

 

The General Learning Outcomes (GLOs)

are essential outcomes resulting from training, education, and experience along a career continuum of learning. There are three primary purposes for the Army General Learning Outcomes. First, they provide trainers and educators a lens into how effective they are in conveying their support material. Second, it assists in improving instructional design and/or training support packages. Finally it places responsibility on training and education proponents to be nested with

ALAs.

 

ALA: Professional Competence GLOs

 

GLO 14: Soldiers and Army Civilians are technically and tactically competent.

Slide49

QUESTIONS

PSC Slides

49


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