Access Free Fare Program Assessment Survey

Access Free Fare Program Assessment Survey Access Free Fare Program Assessment Survey - Start

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Access Free Fare Program Assessment Survey




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Presentations text content in Access Free Fare Program Assessment Survey

Slide1

Access Free Fare Program Assessment Survey

CAC Meeting

March 14, 2017

Slide2

MethodologyTelephone survey

Sample PopulationRode on Bus or Train using Free Fare Program at least once in previous six monthsInterview Dates

January 9 to 22, 2017Sample Size800Questionnaire Length18 minutes and 50 secondsSampling error

+

3.5 percentage points

Slide3

The Sampling Process

105,450

800

Slide4

Monthly Ridership

n = 800

Bus/Train Trips Per Month

Ride Bus/Train With PCA

Average Monthly Bus/Train Trips

Slide5

Use of Free Fare Card

n = 800

How People Use

Access ID

Card

Okay To Let Other People Use Access ID Card Ride Bus/Train

Slide6

Bus/Train Trip Purposes

n = 300

Slide7

Reason Ride Bus/Train

n = 800

Slide8

Ridership Impact: Per-Trip/Monthly TAP Card Fee

n = 800

Slide9

Preferred Change to Free Fare Program

n = 800

(4 Trips per Day or 100 Trips per month)

Slide10

How Replace Bus/Train Trips(Customers Who Said They Would Take Fewer Trips on the Bus/Train)

 

Charge

Fee

Monthly

Card

Call Access and schedule a ride

64%

57%

Take fewer trips and stay home

46%

56%

Get a ride with a friend or family member

48%

52%

Use Uber or Lyft

13%

15%

Use a taxi

11%

9%

Walk

4%

6%

Ride bike/Skateboard

1%

1%

Pay Fee/Take Bus/Use Senior Discount Card

2%

0%

Drive Myself

1%

0%

Other

4%

3%

Don’t know/Not Sure

3%

3%

Base

614

400

Slide11

Questions


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