Troop Cookie Team Training

Troop Cookie Team Training Troop Cookie Team Training - Start

2018-11-09 9K 9 0 0


Welcome . to . the . 2019 Cookie Program. Service Unit Product Program Team. Get to know your Service Unit Cookie Team! . They are your mentors though the season and are a wealth of information. . They can help you with eBudde transactions, inventory management, boothing, girl engagement, etc. . ID: 724994 Download Presentation

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Troop Cookie Team Training

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Troop Cookie Team Training

Welcome to the 2019 Cookie Program


Service Unit Product Program Team

Get to know your Service Unit Cookie Team! They are your mentors though the season and are a wealth of information. They can help you with eBudde transactions, inventory management, boothing, girl engagement, etc.


It’s not a fundraiser…


The Importance of the Cookie Program

It’s More Than MoneyGirl Scouts offer the only programs where the girls earning the money, get to decide where to spend a portion of the money. Girls develop lifelong skills to successfully navigate through life.


Cookie Business Curriculum

Girls develop specific business skills through the ‘learning lab’ of the Cookie Program.

Girls work through the Cookie Business badges in the Girl Guides.Badges are earned in a cookie season, not one or two meetings.

Troops can use the online Toolkit to incorporate badge requirements into meetings.

Girls can use the Digital Cookie Platform to work through cookie badge requirements.


What Cookies Teach Girls-

The Five Skill

Everything girls do in Girl Scouting is designed to help them grow into leaders of courage, confidence and character. The skills girls learn through the Cookie Program will help them grow into leaders in their own lives, leaders in business and leaders in the community.


Cookie Activity Pin

All participating girls earn the annual Cookie Activity Pin by applying the Five Skills to their work in the Cookie Program:What was her goal?

Did she work as a team?

Did she help develop her troop budget?Did she develop an ‘elevator speech’?

How does the troop give back to the community?The activity pin is available for purchase in the Council Shop for only $1.50!


For very girl in the Council to participate in the this amazing program because…

* Great learning opportunity and experience for girls. * Supports her Troop! * Financial engine for the Girl Scout Movement!

Council Goal


The Power of Cookies


The Power of Cookies


Motivating girls and troops


Cookies and Camp!

All Girls


Earn Program Credits

160 +

$5 Program credits

200 +

$6 Program Credits

250 +

$6 Program Credits

335 +

$10 Program Credits

450 +

$15 Program Credits

550 +

$50 Program Credits

1050 +


Program Credits

1550 +

$87 Program Credits + $100 voucher

2000 +

$100 Program Credits


$252 Program Credits + 2 vouchers of $100 for a total of: $552

Stretch your way to camp! Girls can set stretch goals and earn program credits and camp vouchers to pay their way to camp!


Girl and Parent Engagement


Girl and Parent Engagement

Girls can now opt out of rewards 60-450 and instead select a 3-in-1 charger and tote bag. Girls must reach 450 to be eligible for this selection. After 450 girls will resume the recognition lineup. This is entered in eBudde under rewards- final rewards:


Earn Financial Literacy Badges


Earn Financial Literacy Badges


Cookie Contests-

Cookie for the Community Patch

New Way Easy

way to Submit Cookie Contest entries. Visit our website for details.


Cookie Contests-

Cookie Flair, Flat Stacie and the Cookie Commercial Video

New Way Easy

way to Submit Cookie Contest entries. Visit our website for details.


Cookie Contests-

Mystery Houses

New Way Easy

way to Submit Cookie Contest entries. Visit our website for details.


GS USA Cookie Pro

For more information visit must be submitted through the GSUSA Website.


175+ Troop Per Girl Order on the Initial Order due on Dec. 9.

1 Shirt per participating girl.

3 Additional t-shirts may be ordered for $7.00 each.

Troop Initial Order Reward


Get ready for the Cookie Season

Sign the Troop Product Manager agreement online.Attend Troop Training tutorials or live trainings.Review the Cookie website (everything you need is there!)

Familiar with the Cookie Manual, Troop Supplement and eBudde Manual.

Girl Program: Cookie Badges Girls Guide to Girl ScoutingCookie ManualDigital Cookie Platform

Troop are given access to eBudde by the Service Unit Cookie Manager.


Get ready for the Cookie Season

Troop are given access to eBudde by the Service Unit Cookie Manager. The Troop Product Manager will receive an email welcoming them to log-in to eBudde. Step One – Receive welcome email.

Subject: Welcome to the 2018-2019 Girl Scout Cookie Season!Welcome to the 2018-2019 Girl Scout Cookie Season!

You’ve been invited to join the eBudde™ system. Step Two - Click the link in the email that will take you to the screen that allows you to change your password.

Step Three – Enter in your personal password and confirm personal password and click change my password.Step Four – Enter in your personal profile information. All profile fields mandatory except for Address Line 2. Be sure to enter current password. Click Update Profile.

Step Five – Select the system you want to use and have access to and you will be taken to the landing page of the system of choice.

If you can’t find the email, but have been entered into eBudde by your Service Unit, reset your password for access to the system.


Communication during the Cookie Season

Stay informed by reading all reminders and updates.Make sure your email is listed as active in eBudde.

Product Program Team will send updates to troops and SU’s.Neighborhood specific communication is sent by the Service Unit.

Girls and her Parent/Guardian agree to communicate cookie inventory status with Troops and turn money in weekly.


Cookie Line-Up


Specialty Cookies!

Only available while supplies last--$6.00 a box


Cookie for the Community

Troop Cookies for the Community

NEW! Earn a Cookies for the Community by telling your Troop Cookies for the Community story! See our website for details.

Troops select a non-profit organization they would like to support.

Troop Product Manager contacts the organization to verify they can accept the cookies.

Troops use unsold inventory at the end of sale to fill Cookies for the Community orders.

If Troops need additional product to fulfill order:

Troops should check girl inventory.

Troops should check troop to troop transfer link.

Pick up additional cookies from the cupboard.

Troop Product Managers record the transaction in the T_COC column in eBudde.

Troops handle cookie distribution.


Cookie for the Community

Council Cookies for the Community

Council supports the USO, St. Vincent de


, United Food Bank, and other local food banks across the Council.

Troops sells the cookies for the program, records the transaction in eBudde and deposits the money.

The Council donates the cookies.

Troop Product Managers record the transaction in the C_COC column in eBudde.

Girls who sell 25+ packages earn a Cookies for the Community Patch.

Troops handle cookie distribution.


Digital Cookie

Parents love the convenience of using digital cookie and girls who participate in digital cookie sell 76% more than girls who participate in the traditional sale alone.

Help the girls reach their goals with Digital Cookie



Digital Cookie (DOC)


Digital Cookie (DOC)

Troops cannot opt out of Digital Cookie.

All registered girls will be sent a link to register for Digital Cookie.

Girls and parents decide if they want to participate. Please encourage all girls to participate because the Digital Cookie Platform gives girl new opportunities to:

Run her own online business!

Promote her cookie business.

Create her own webpage.

Enjoy more ways to keep track of her cookie customers.

Earn badges!


Cookie Inventory


Initial Order: Due Dec. 9

Initial Orders help to manage the inventory for the entire Council because it provides a snap shot of the inventory needs of the Council.

When troops do not place an initial order, it is difficult to predict troop inventory needs and those troops will have to rely on cupboard inventory.

Over reliance on the cupboards can cause a council wide inventory shortage.

Please pick up all large orders at the Council Cupboard.


Initial Order Calculator

will calculate the recommended amount of cookies troops should make on their initial

order by flavor

. However, troops leaders should make adjustments as needed.

175+ Troop Per Girl Order Reward on the Initial Order


Initial Order: Due Dec 12


Initial Order Calculator will calculate the recommended amount of cookies troops should make on their initial order by flavor. However, troops leaders should make adjustments as needed. How the Initial Order Calculator works:

New TroopsUse the age specific 2018 Council PGA listed on the website, the calculator will estimate your order based on 80% of last year’s sales for the age group. Existing TroopsUse your troops 2018 PGA. Adjusting for girl participation, the calculator will estimate your order based on 80% of last year’s sales.



Cookie Inventory During the Sale


If a girl is having difficulty selling her cookies, help her!

Use unsold girl inventory before making a trip to the cupboard.Transfer the product to a girl who is having more success selling and needs more product.

Girl Inventory


You can’t help your girls with inventory management if you don’t know what they have!

Girls and parents must give weekly inventory updates to the troop.

Money must be turned in weekly.

Limit the amount of cookies given to one girl at one time.

Do not check out more than 120 unpaid packages to a girl unless it is for a booth or the girl has a proven track record. Troops can not report more then 120 packages as parent delinquent.Do not give additional cookies to girls without an inventory count and all money owed is turned in.

Communicating with Girls and Parents


Use the Girl Cookie Counter to make inventory communication fun!

You can find it on our website! Or go Green… use a Google Docs spreadsheet to manage inventory.Families can access the Google Doc to enter their current inventory.

Communicating with Girls and Parents


Need more cookies? Have too many cookies?

Use the


Cookie Exchange Feature in eBudde!

Networking with Sister Troops

Cookie Exchange in eBudde



Exhausted all other ways to get cookies… and need to visit a cupboard?

Go to the eBudde cupboard tab to

enter your order 24-48 hours

before pick-up. This is where you can find to get real time information about your local cupboard.LocationHoursInventoryReal time changes or updates

We will no longer use the cupboard link.

Cookie Cupboard


Exhausted all other ways to get cookies… and need to visit a cupboard?

Cupboards distribute cookies by cases only (i.e. 12 packages/case)

Cupboards inventory is not intended to replace initial order delivery; and cannot stock for extra large orders.

Cookies cannot be returned. Damaged cases and packages may be exchanged.

Unopened and sealed cases of the

core flavors

cases may be exchanged for a different flavor; specialty cookies may not be exchanged.

Be prepared to show your ID or Council Cupboard Card.

Know your eBudde password!!!

Cookie Cupboard


Why enter your cupboard orders?

Benefits to the Council as a whole:Cupboards will be stocked more efficiently for our girls and volunteers, allowing girls to spend more time on Girl Program and less time with logistics. Did you know that the San Tan Cupboard needed the most Savannah Smiles then any other cupboard in our Council during the second week of the sale???

No, we didn’t know that… and sent extra Thin Mints…but if everyone entered their cupboard order into eBudde 24-48 hours before pick-up, the Product Program Team would have known to stock the San Tan cupboard with extra Savannah Smiles!


Troop Cookie Pick Up Only Users in eBudde

Parent volunteers can pick up your cookies! Simply enter them under Troop Cookie Pickup Only Users IMPORTANT! Troop Cookie Pickup Only Users must know their password to pick up cookies. Please don’t enter yourself, or anyone else under Troop Cookie Pickup Only Users who needs higher access in eBudde, because eBudde automatically gives users the lowest access assigned (i.e. you will lock yourself out of most eBudde functions).


A cupboard is a ‘mini warehouse’ run by Volunteer Cupboard Managers during the Cookie Program where cookies can be picked up throughout the sale.

Cupboards distribute cookies by cases only (i.e. 12 packages/case)

Cupboards inventory is not intended to replace initial order delivery; Cupboards cannot logistically stock for the initial order for over 2,000 troops.

Cookies cannot be returned.

Unopened and sealed cases of the core flavors cases may be exchanged for a different flavor; specialty cookies may not be exchanged. Damaged cases and packages may be exchanged.

Be prepared to show your ID or Council Cupboard Card.

Know your eBudde password!!!

Cupboard Best Practices


Cookie Apps

eBudde Troop App PluseBudde Booth Sale Recorder AppDOC App for girls


Improved! Troop App Plus

Track and submit girl cookie orders for both traditional and digital sales.

Sign up for booth sales.

Find troops that have extra cookies (Cookie Exchange Feature).

Submit your Initial Order. Select delivery options.

Easily track amounts due and paid.

Order girl rewards.

Monitor troop sales data and generate troop sales reports.


now when and where cookies will be delivered.

Stay in-the-know with access to important messages.

Review your cookie calendar to plan your season.

Organize contact information in a single place.

Access videos and get help from within the app

Use the at-a-glance checklist to stay on track all season long

Take electronic signatures for deliveries

Add or edit girl information and payments

Enter deposits


Booth Sale Recorder

Although this app is available through the 2019

cookie season, it is being phased out and replaced with the eBudde Troop App plus.

Use the app to record booth sales and assign cookies to girls right at the booth. Parent volunteers can use the app too! Simply enter them under

Troop Booth Recorder Only. They will need to use their eBudde login and password.Don't forget that eBudde will automatically give users the lowest access assigned. So don't enter yourself in this category.



The app will only work if the girl website it set up and approved. Download the Digital Cookie App from iTunes or the Google Play Store.Use the same login and password you use at your Digital Cookie site.


Email my site or send me cookie


DOC App: Email my site


DOC App: Enter my Order


DOC App: Delivery Options


DOC App: Cookies in Hand or Girl Delivery




Boothing is

a privilege,not a right.


Self-Scheduled Booths

Troops are encouraged to self-schedule booths at businesses without a corporate agreement with Council.Faith based events

Local sporting eventsTheaters

RestaurantsDance RecitalsAuto Stores

Car WashesDrugstoresBeauty Salons

Hardware Stores

Car Shows

Craft Shows

Farmer’s Markets


Self-Scheduled Booths

Self- scheduled booths must be entered into eBudde under the Booth Sites Tab and My Sales for Council approval.Booth locations must be girl appropriate. Gun Shows, marijuana dispensaries, bars, etc. are not appropriate booth sites. If a girl cannot legally enter the location, she can not booth outside the site. Juniors and up may booth at a 1:1 ratio. The adult must be a legal guardian who is a registered Girl Scout and has been background checked. Sisters may booth together.

Troops may ask the store to complete the Self-Scheduled Booth Form to verify store approval. This form is retained by the troop and only used if the site has been double booked. Form on the website.

Troops may not contact: Bashas’, Food City, AJ’s Fine Foods, Walmart, Sam’s Club, Albertsons, Safeway, Fry’s Marketplace or ASU.


Council-Scheduled Booths

Council has a corporate agreement with the following locations:Fry’s Food and Drug StoresSafewaySam’s Club

Wal-MartBashas’, Food City or AJs Fine FoodsASUAlbertson’s (Albertson’s does not allow boothing)

More stores may be added to the list throughout the season.These stores have asked not to be contacted by troop leaders or volunteers. Please do not contact them.


Council-Scheduled Booths

Council-Scheduled Booths are entered into eBudde by Council Staff and competition to booth at these locations is fierce! Participate in the booth rounds. See the manual for dates and times. The open booth round start on Dec. 22; and although Council will stop auditing these booths. This does not mean it’s a free for all. Do not select booths unless you are able to staff them. Selecting multiple unopen booths, regardless if you can staff them is not appropriate. The Product Program Team reserves the right to remove booths from any troop who abuses the system. If you cannot make a scheduled booth, CANCEL it in eBudde. There are many, many troops who would love to take your place. If you are a no show, the Product Program Team reserves the right to release any additional Council-Scheduled booths you may have.

New! Troops can request an email from ebudde when booths open.


Boothing is

a privilege,not a right.


You Represent Girl



Boothing Guidelines

We are guests at the stores! Demonstrate how our promise and law guide us during conflicts.What if two troops arrive at the same booth location?The Troop with eBudde documentation have priority.

The Troop without eBudde documentation must leave the property. PERIOD.NEVER ask the store manager or an employee to mediate.NEVER argue in front of girls or customers.

LEAVE, even if you are right, if the situation escalates.


Boothing Guidelines

You are a role model to our girls.You belong to an organization with a Promise and Law.

Always be professional; Arguing, fighting, or pouting is never the answer.

If you lodge a complaint with a sister scout, Council will help to resolve the conflict, but you must be willing to meet face to face with the offending person and Council Staff.If you have a complaint with Council contact us directly.

Airing your complaints on social media is unprofessional.

We reserve the right to remove offensive posts.


Boothing Guidelines

Do not bring tagalongs to the booth. Do not arrive more than 5 minutes before your shift and do not stay after your shift.

Siblings/friends are not allowed.

Wear Girl Scout identification.Do not allow girls to shout at customers.

Clean your area when you leave.Leave a thank you card with the manager.


Boothing Guidelines

Do not booth before January 21, 2019.Cancel your booth in eBudde if you can’t make it!

Do not wear or bring competitor store items with you. Don’t bring a Trader Joes bag to Fry’s.

Check in with the store manager when arriving and leaving.Follow store set-up rules.



Follow the instructions on the MS-27 Emergency Card.Care for the immediate needs of the victim.

Secure help, call 911. impressContact your Troop and/or SU Product Manager if needed.

Contact Council at 602 452 7000. After hours call the emergency line at 602 531 5935.Do not issue statements to the media.

Do not post statements on social networking media.





How does a troop know how many cookies to pick up for a booth?

Predicting may be difficult:A “good” booth sale could sell 20-30 boxes an hour.

A “great” booth sale can sell up to 50 boxes or more.

Boothing Inventory


Boothing Inventory

There are many variables to consider…

LocationGirl preparation and attitude

Beginning or end of saleWeatherTime of day, availability of varieties, etc.Age of girlCommunicate with an experienced troops about specific locations.


Financial Responsibilities:


Parents should update the troop of their inventory weekly.

Money should be turned into the troop weekly.GSACPC will take all necessary steps to recover all outstanding debts. Parent/Guardians are financially responsible for all debt recovery fees.

Deliberate misuse of funds will result in the prosecution to the fullest extent of the law.


Financial Responsibilities:


If a parent doesn’t pay for cookies, Troops must complete a Parent/Guardian Outstanding Balance Form by March 11 or troops will be held responsible for the unsold cookies.

The maximum amount of cookies that can be checked out and unpaid for by a girl is 120 packages at any one time. We will only accept forms for up to 120 packages unpaidTroops may be asked to provide information on how parent inventory communication was conducted.

Please include all receipts, emails, voice mails or texts that pertain to the debt. Forms can be found on our website.


Financial Responsibilities:

Troops- ACH Dates

THREE ACHs for the 2019 Cookie Season

First ACH: February 7th. $1.00 for all cookies ordered at initial order and pick up through Feb 1. All adult T-shirts ordered for the Initial Order Reward. Money due in troop account by February 4th.

Second ACH: Feb. 21. $1.50 for all cookies ordered at initial order and pick up through Feb. 17th. Money due in troop account by February 18th.

FINAL ACH: March 14th. Remaining balance due.

Money due in troop account by March 11th.


Closing out the Sale Timeline

March 7: Troops submit their final Girl Rewards.

March 11: Parent/Guardian Outstanding Balance From Due.

March 11: Contest entries due. Deadline to claim Mystery Houses finds.

March 14: Final ACH (Money due in account on March 11).


Girl Rewards

Girl Rewards arrive in May-June (and can take longer if there is a back order).

Girl Reward Events:

May 4


550 Event



May 5


1,550 Wicked at Gamage

June 7-9

2,000 Haunted Jerome Tour and Tent Camping

June 14-15

Stay and train ride from Williams to the Grand Canyon



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