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Client Consultation Client Consultation

Client Consultation - PowerPoint Presentation

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Uploaded On 2016-09-05

Client Consultation - PPT Presentation

Cosmetology II Copyright Copyright Texas Education Agency 2014 These Materials are copyrighted and trademarked as the property of the Texas Education Agency TEA and may not be reproduced without the express written permission of TEA except under the following conditions ID: 461340

salon texas education client texas salon client education agency video copyright 2014 reserved rights complete properly tea materials clip

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Presentation Transcript

Slide1

Client Consultation

Cosmetology IISlide2

Copyright

Copyright © Texas Education Agency, 2014.

These Materials are copyrighted © and trademarked ™ as the property of the Texas Education Agency (TEA) and may not be reproduced without the express written permission of TEA, except under the following conditions:

1)  Texas public school districts, charter schools, and Education Service Centers may reproduce and use copies of the Materials and Related Materials for the districts’ and schools’ educational use without obtaining permission from TEA.

2)  Residents of the state of Texas may reproduce and use copies of the Materials and Related Materials for individual personal use only, without obtaining written permission of TEA.3)  Any portion reproduced must be reproduced in its entirety and remain unedited, unaltered and unchanged in any way.4)  No monetary charge can be made for the reproduced materials or any document containing them; however, a reasonable charge to cover only the cost of reproduction and distribution may be charged.Private entities or persons located in Texas that are not Texas public school districts, Texas Education Service Centers, or Texas charter schools or any entity, whether public or private, educational or non-educational, located outside the state of Texas MUST obtain written approval from TEA and will be required to enter into a license agreement that may involve the payment of a licensing fee or a royalty.For information contact: Office of Copyrights, Trademarks, License Agreements, and Royalties, Texas Education Agency, 1701 N. Congress Ave., Austin, TX 78701-1494; phone 512-463-7004; email: copyrights@tea.state.tx.us.

Copyright © Texas Education Agency, 2014. All rights reserved.

2Slide3

What is a Client Consultation?

A verbal communication with a client that determines the client’s needs and how to achieve the desired results

Copyright © Texas Education Agency, 2014. All rights reserved.

3Slide4

Preparation

Have available:portfolio of your work

s

watch book or ring for hair color options

variety of styling booksCopyright © Texas Education Agency, 2014. All rights reserved.4Slide5

Communication

Greeting

Consultation Card

Copyright © Texas Education Agency, 2014. All rights reserved.Slide6

Greeting

How To Properly Greet Your Salon Clients

Ask, Analyze and Assess Your Salon Client's Needs

How To Agree With Your Client in the

Salon(click on links)Copyright © Texas Education Agency, 2014. All rights reserved.6Slide7

Consultation Card

Needs assessmentDetermines client’s needsHow to achieve the desired results

Should be updated at each visit

Copyright © Texas Education Agency, 2014. All rights reserved.

How To Complete A Salon Client TicketHow to Properly Complete Your Salon Service(click on links)7Slide8

8

Questions?

Copyright © Texas Education Agency, 2014. All rights reserved.Slide9

References and Resources

Images:

Microsoft Office Clip Art: Used with permission from Microsoft.

Textbook(s):

Milady standard cosmetology: Situational problems. (2012). Clifton Park, NY: Cengage Learning.Videos: Ask, Analyze, and Assess Your Salon Client’s NeedsLearn how to ask specific questions of your clients to get a better idea of what exactly they want in this free video clip on cosmetology.http://www.ehow.com/video_4409002_ask_-asses-salon-client_s-needs.html#ixzz2vc6jjXBfHow To Agree With Your Client in the SalonLearn tips on how to ask special questions to your client and how important agreeing with them is in this free video clip.http://www.ehow.com/video_4409003_agree-client-salon.html#ixzz2vc79W88CHow To Complete A Salon Client TicketLearn tips on what to do to complete your client's ticket after it has been properly filled out in this free video clip on cosmetology.http://www.ehow.com/video_4409010_complete-salon-client-ticket.html#ixzz2vcrWicsZ

How To Properly Complete Your Salon ServiceLearn tips on how to properly complete your service with a customer in this free video clip on cosmetology.

http

://

www.ehow.com/video_4409006_properly-complete-salon-service.html#ixzz2vcsfd8kR

How To

Properly Greet Your Salon Clients

Learn the proper way to greet your clients in the salon in this free video clip on cosmetology.

http://

www.ehow.com/video_4409001_properly-greet-salon-clients.html#ixzz2vc6NyZhi

Copyright © Texas Education Agency, 2014. All rights reserved.

9