Hotel and Accommodation services Food and Beverage Service Activities Convention Trade show Concert and other Event Organisers Arts Entertainment and Recreation Industry Common Hazards in the ID: 740339
Download Presentation The PPT/PDF document "Hospitality & Entertainment Industry..." is the property of its rightful owner. Permission is granted to download and print the materials on this web site for personal, non-commercial use only, and to display it on your personal computer provided you do not modify the materials and that you retain all copyright notices contained in the materials. By downloading content from our website, you accept the terms of this agreement.
Slide1
Hospitality & Entertainment Industry sectors
Hotel and Accommodation services Food and Beverage Service Activities Convention, Trade show, Concert and other Event Organisers Arts, Entertainment and Recreation Industry
Common Hazards
in the
Hospitality & Entertainment Industry
All rights reserved, 2015. The information provided in this training slides is accurate at time of publication. All examples shared in this training slides are meant for learning purposes only. The learning points for each example are not exhaustive and should not be taken to encapsulate all the responsibilities and obligations of the user of this training slides under the law. The Workplace Safety and Health Council does not accept any liability or responsibility for any modifications made to this set of training slides. Slide2
Common Hazards
Insert your company logo here
Date of training
Hospitality &
Entertainment IndustrySlide3
Contents
Workplace Safety and Health (WSH) PolicyWSH Rules and RegulationsCommon hazards in our workplace
Slips, trips and falls
Fall from heights
Struck by falling object
Cut by object
Exposure to extreme temperatures
Fires and explosions
Exposure to electrical current
Exposure to harmful
chemicals
Workplace
aggression
Fatigue
Noise-induced
deafnessSlide4
1. Workplace Safety & Health (WSH) Policy
Insert your company’s WSH Policy hereSlide5
Please insert your company’s own
WSH rules and regulations hereFollow all safe work proceduresReport all unsafe work conditions
and work practices to your supervisor or Safety Officer
…
………
……
2. WSH Rules and RegulationsSlide6
3. Common hazards in our workplace
Slips, trips and fallsFall from heights
Struck by falling object
Cut by object
Exposure to extreme temperatures
Fires and explosions
Exposure to electrical current
Exposure to harmful
chemicals
Workplace
aggression
Fatigue
Noise-induced
deafness
Highlight the more common hazards
in your company here (optional)Slide7
Slips, Trips and Falls
Slips, Trips and Falls is a frequently occurring accident type, leading to minor injuries (sprains, bruises) as well as major injuries (fractures, head injuries).Insert pictures of obstructed walkway, spills or warning signs
DO
Practice
good housekeeping daily
Wear anti-slip
shoes if floor is usually slippery
Report any damaged
flooring
Put up warning signs for:
wet floors
raised flooring
damaged flooringSlide8
Slips, Trips and Falls
Case study:Staff was cleaning glasses at the dish washing area in a restaurant kitchenWhen lifting a tray of glasses, he slipped on the wet floor and fell
His
neck was cut by broken glass and he bled to death
Dish washing area
Lesson learnt:
Wear anti-slip shoes
during work
Use a trolley to transport fragile items between locations
Practice housekeeping to keep workspace free of clutterSlide9
Fall from heights
Fall from heights is one of the leading accident types. Accidents and near-misses often involve the improper use of ladders.
DO
Wear proper footwear
Use the correct ladder for the job
Keep 3 points of contact with the ladder at all times
Set up a barrier around the ladder during work
(e.g. set up a barrier 2m around a 2m tall ladder)
DO
NOT
Use the ladder on uneven groundSlide10
Fall from heights
A
scaffold / platform
is recommended to provide better access and also a more stable platform to work on.
DO
Ensure
the
scaffold/platform
has been inspected by a licensed inspector before use.
Only
s
et up on level
and
stable
ground
Fully extend outriggers to enhance stability
Wear helmet, safety harness with lanyard & safety shoes
DO
NOT
Overload
the scaffold / platformSlide11
Fall from heights
Case study:Staff was conducting inspections above the false ceiling of a hotel walkwayHe stepped on a weaker support that gave way
Lesson
learnt:
Use a tower scaffold to access the work area above the false ceiling.
3.2m
He fell through the ceiling to the ground and fractured his pelvisSlide12
Struck by falling object
Getting struck by falling objects can lead to head injuries and even death. It commonly occurs in storage facilities with racking / shelving systems.DO
Store
loose small or irregularly-shaped items in boxes
Store heavier items on lower levels of a shelf
Store frequently used items at waist or chest level
Secure bars or straps across the shelf to keep items from falling off
DO
NOT
Overload the storage shelvesSlide13
Struck by falling object
Case study:A worker was tasked to fix ceiling lights in a warehouse for dried foodHe was standing near a rack of sugarA co-worker heard a loud crash and found the worker crushed under 6,000 kg of sugar The shelving was found to be old and rustyLesson learnt
:
Store heavier items on the ground or lower layers
Report any defects of the shelves to your supervisorSlide14
Cut by object
Cuts may occur when working with sharp tools and handling broken glass or ceramics.DO
Wear cut-resistant gloves
Use the correct
tool
Work on stable flat surfaces
Cut in a direction away from yourself
Wash & store sharp tools separately from other tools
Maintain tools to keep them sharp
Wrap up sharp objects before disposing them
Label trash that contain sharp objects
DO
NOT
Use blunt cutting toolsSlide15
Cut by object
Lesson learnt:Wear wire mesh gloves when using cutting tools
Sharpen tool regularly so less force is needed when cutting
Replace manual
cutting work with machines where possible
Case
study
:
Staff
was using a cleaver to cut chicken into pieces
He used his
left hand to hold the meat and right hand to chop
While
chopping, left hand slid into the path of the cleaver
The tips of his index and middle fingers were cut offSlide16
Cut by object
Machines (e.g. food processors) should be equipped with guards, and training is required before operating them. Regular maintenance helps prevent accidents due to faulty machinery.DO
Tie up long hair and wear hairnets
Switch off and unplug machine when not in use
DO
NOT
Wear loose clothing with long sleeves
Wear jewellery when using a machine
Repair faulty machines if not qualified to do so
Repair or clean machines when it is runningSlide17
Cut by object
Case study:Staff was using a meat-mincing machine during workWhile the machine was still running, she used her hand to remove meat that was stuck inside
Her
thumb and index finger were severed
Her toe was used to create a new thumb
Skin from her leg was used to patch the open woundSlide18
Cut by object
Lesson learnt:Lock machine guard in place
when using machine
Switch off and unplug machine before cleaning or servicing
Use a proper tool (e.g. tongs) to remove anything stuck in the machineSlide19
Exposure to extreme temperatures
Working in an extremely hot or cold environment can cause stress to our bodies. Symptoms include dizziness, nausea and fatigue.
DO
Wear clothing suitable
for the work environment
Wear anti-slip shoes when floor is slippery (cold
env
.)
Switch on fans
(hot
env
.)
Take regular breaks and drink plenty of water
Get help and stop work when feeling unwell
DO
NOT
Work aloneSlide20
Exposure to extreme temperatures
Improper handling of hot objects / liquids can cause burns or scalds, which happen frequently in kitchens.
DO
Wear heat resistant protective gloves /
sleeves
Use tools to handle hot objects (e.g. tray grips)
Pour hot liquids slowly to avoid splashing
Keep liquid levels in containers low to avoid
spilling
Place warning labels/signs
on hot objects
Pay attention to these warning signs
DO
NOT
Place hot objects near the edge of work stations
Open cookers when they are
under pressureSlide21
Exposure to extreme temperatures
Case study:Staff was using a mushroom press machine to iron clothesTop arm of machine suddenly came down on her arm and burnt itMachine controls were found to be faulty
Lesson learnt
:
Wear heat-resistant sleevesMaintain machines on a timely schedule
Isolate machines that are suspected to be faultySlide22
Fires and explosions
Common causes of fire and explosions are improper storage, accumulation of flammable materials, or faulty electrical installations, most frequently in kitchens.Insert pictures of pot handles on stove, or flammable materials
DO
Turn
off electrical power / gas flames when not in use
Keep work area free of flammable liquid and powder
Clean the exhaust hood and stove top regularly
Keep power sockets clean and dry
DO
NOT
Leave a flame unattended
Store flammable items close to a heat sourceSlide23
Fires and explosions
Case study:Staff was trying to light up gas ovenOven suddenly exploded and the doors blew openThe staff was struck on his head by one of the doorsGas had likely built up in the oven when staff was trying to light itLesson learnt:
Avoid
leaving the gas valve open for more than 5 seconds
Do not leave ovens unattended when it is operatingVentilate the oven adequately between attempts to light itSlide24
Exposure to electrical current
Working with electrical equipment carries a risk of electrocution, burns and even death.DO
Report any damaged
wiring found
Replace/isolate the damaged equipment
Switch off and unplug equipment when not in use
Put electrical cords away neatly
Keep cords, sockets and the area around clean
DO
NOT
Overload
an electrical point
Use damaged electrical equipment
Repair damaged equipment if not qualified to do soSlide25
Exposure to electrical current
Case study:Staff was operating an electronic cash register in a night clubShe touched the power plug and suffered electrical burns on her handPower plug was found to be brokenSticky tape was used to secure plug to socketLive wiring inside the plug was exposedLesson learnt
:
Visually inspect
equipment & electrical installations before use
Report any equipment found with defective partsSlide26
Exposure to harmful chemicals
The chemicals used at work can be harmful to our health. Inhaling the vapours and regular contact with these chemicals can lead to breathing and skin problems.DO
Read the label and understand the safety precautions
Ensure storage containers are in good condition
Open windows and doors when using chemicals
Switch on fans and exhaust ventilators if
available
Wear chemical resistant gloves
Close containers tightly immediately after use
DO
NOT
Use chemicals that you cannot identify
Store incompatible
chemicals togetherSlide27
Exposure to harmful chemicals
Case study:Plumber was using a chemical to unclog a drain in a hotelSome of the chemical spilled onto his trousersIt caused extensive chemical burns to his legsPlumber did not know that the chemical was corrosiveEmployer did not train their staff on chemical safety
Lesson learnt
:
All staff should be trained before handling chemicals
Staff should voice out he was unfamiliar with the chemical
Staff should
have put on chemical resistant gloves & apronSlide28
Aggression
Aggression is hostile and violent behaviour that ranges from verbal to physical abuse. This is commonly experienced by staff in the service sector and may also occur between co-workers.DO
Handle the situation in the presence of others
Talk calmly, stay objective and acknowledge the aggressor’s distress
Keep a distance/barrier between aggressor & you
DO
NOT
Raise
your voice in response
Attempt to resolve a conflict aloneSlide29
Fatigue
Fatigue includes physical and mental exhaustion. Once fatigued, you are more likely to be careless and prone to making mistakes. This will increase your chances of getting injured at work.DO
Keep workplace brightly lit and well ventilated
Take regular breaks during long shifts
Signs of fatigue:
Frequent yawning
Difficulty paying attention
Slower working speed
Dozing off at workSlide30
Fatigue
Lesson learnt:Follow basic safe practices for your work activityDo not skip breaks scheduled by the company
Case study:
A delivery man was driving his truck during the night shift
At 5am, he did not take his compulsory break for the shift
While driving, he crashed into another vehicleHe was thrown out of his vehicle and fractured his skull
It was found that he did not use the seat beltSlide31
Noise-induced deafness
Frequent and prolonged exposure to loud sounds during work can cause permanent hearing loss. Hearing loss can lead to increase risks of getting into an accident.
DO
Wear ear plugs/muffs properly
Take breaks in quiet places
Rotate noisy work with colleagues
Maintain your hearing protectors
DO
NOT
Use hearing
protectors that are damaged or in poor conditionSlide32
Noise-induced deafness
Exposure limit (without protective gear)dB(A)
Examples
60
conversation
70
shower
75
toilet
flushing
80
alarm
clock
8
hr
85
passing truck
2
hr 31 min
90
food processor
48 min
95
food
processor
15
min
100
motorcycle (riding
)
5 min
105
event speakers
1.5 min
110
rock
band
28 sec
115
ambulance siren
120
thunder
125
balloon popping
Use ear plugs
Use ear plugs and ear muffsSlide33
Noise-induced deafness
Case study:Worker was crossing a vehicle lane while looking in the another directionA vehicle was travelling along the same lane and the driver was also looking awayBoth the driver and worker failed to notice each otherWorker was suffering from noise-induced deafness
He
did not hear the vehicle approaching and
was run over
vehicle
Overview of accident site
Direction of travel
Direction of sight
workerSlide34
END