PPT-GSA Fleet 2017 Customer Focus

Groups Present by GSA Fleet Value Proposition 2017 Customer Focus Group 2 New Organizational Structure Customer Impact 11 Regions to 4 Zones in June 2015 Goal to improve consistency and customer service. Jose Hernandez. CONTENT. What is a DVR?. Why is important that MD generate DVRs?. Top Tips for a success DVR. How a good DVR looks like?. Examples of Local DVRs generated from MDs. DVR . Process and Tools . Command…Comptroller Overview. UNCLASSIFIED. RDML (S) John P. Polowczyk. Comptroller. USFFC. May 14, 2013. Agenda. Understanding United States Fleet Forces Command. How We Produce Readiness. Fiscal Update. re-engagement. Strong . service. and delivery. Strong . program . and . process. Emerging . customer experience focus. Keep leveraging information in the context of their business . Superior . service. Jose Hernandez. CONTENT. What is a DVR?. Why is important that MD generate DVRs?. Top Tips for a success DVR. How a good DVR looks like?. Examples of Local DVRs generated from MDs. DVR . Process and Tools . GSA’s Office of Motor Vehicle Management. Specializes in motor vehicles. Mandatory Source for Vehicle Purchasing. Vehicle Leasing. Value Proposition. Right vehicle, right price, great service and the data required to effectively and efficiently manage a fleet. 2018 - May 2017. Greater geographic focus on: 1) India, 2) Europe, 3) Japan, 4) China, 5) S. Korea. For technical content, focus on most searched topics:. Big . data, internet . of . things, cloud computing, smart grids, network security, sensors, . Each team member covers a specific geographical area allowing for a dedicated focus on driver requirements and recruitment campaigns. National and local advertising methods used to maximise awareness and interest. Groups. Presented by: . GSA Fleet Value Proposition. 2017 Customer Focus Group. 2. New Organizational Structure: . Customer Impact. 11 Regions to 4 Zones in June 2015. Goal to improve consistency and customer service. GSA . SmartPay. ® . Training Forum . August 7-9 2018. Stephanie Gresalfi. GSA Office of Fleet Management. GSA Fleet Value Proposition. Agenda. Who we are. Purchasing Program. Leasing Program. Structure. Groups. Presented by: . GSA Fleet Value Proposition. 2017 Customer Focus Group. 2. New Organizational Structure: . Customer Impact. 11 Regions to 4 Zones in June 2015. Goal to improve consistency and customer service. May 2017 © 2017 MODUS GROUP. CONFIDENTIAL & PROPRIETARY. A FLEET SOLUTION OFFERING FOR FARMERS – ZEPHYR OFFERING Vehicle Tracking + Fleet Management at No Cost 100% Paid by Farmers for 1 year E-CUSTOMERS ANALYSIS. Get . conNEcTed. to the Job Market. Project Number: . 2017-1-ES01-KA204-038304. CONTENT. Profile of potential e-customers for an enterprise. Tools to . analyse. e-customers. E-customers relation (ethics code). Transitioning Customers to OTTR . 7. Customer Experience. Quality . Transitioning Customers to OTTR 7. Over half of all our customers have moved to OTTR7!!!. New Customers. Existing Customers. Children’s . Administrative Services. Outcome 2.2. 1. Outcome 2.2. Describing the mechanism for monitoring and . e. valuating the quality of . c. ustomer care.. 2. Evaluating Policy. If the customer care policy is evaluated it allows the .