PPT-SURFING YOUR WAY TO BETTER CUSTOMER SERVICE

Tricia Johnson Institutional Advancement Southeastern Illinois College Objectives 1 What does customer service mean to you 2 How are you defining customer service at your institutiondepartment. Web email chat and social media are now very important channels for customers Still many customers prefer to contact companies with a phone call URP57347D57347FRPSDQ57527V57347SHUVSHFWLYH5735957347WKH57347SKRQH57347LV57347QRW57347DOZDV WKH57347PRVW5 Marketing Terms. Marketing. : all business activity undertaken to encourage the moving of goods . from . the grower or producer to the final consumer, including selling, advertising, promotions, and packaging. 9 Lessons. 1 Quiz covering the first 5 Lessons. Multiple Choice Final (10 Questions). 250 Word Essay on how Customer Service is used in your trade.. Analysis of the movie “Employee of the Month” from the perspective of Customer Service. NYCT Providers . MTM’s Mission. Mission:. MTM is a medical and transportation management company whose mission is to partner with clients in developing innovative solutions for accessing healthcare, increasing independence, and connecting community resources in the most cost-effective manner. To achieve this, we leverage our core competencies in managing customer service operations and building provider networks.. 2014 Michigan Works! conference. Purpose of this Presentation. Review the basic . tenets . of providing good customer . service. Discuss the two types of . customers. Examine. . the . traits of healthy helping . Mahmoud Elhefnawi. April 2013. Contents. 2- . Services process . Model. 3- Process . development. 6- . Services KPI- Small control . loop. 1- Quality Assurance organization chart. 7- . Audits . Procedure - large . Surfing Beach Schedule 2015 South North Inlet Day Date Surfing Beach Surfing Beach Surfing Beach Saturday May 23, 2015 41st Street 121st Street Conditionally OPEN Sunday May 24, 2015 39th Street 119th BY CHLOE PLAEGE BVPS. SURFING. Surfing is a sport. that is completely . dependent on the. environment yet . surfers pay little. attention to protect it.. SURFBOARDS. While surfing is fun, it can also be very harmful to the environment. It is estimated that the carbon footprint of the average short surfboard is 400 pounds of carbon dioxide and the average of the long surfboard is 1000 pounds of carbon dioxide. . I chose surfing because it is something that I have had a interest in since I was little. . Growing up at the beach all my friends surf.. Why Surfing?. Creating Graphs on Excel. Finding a . applett. Linking buttons. What is Customer Service?. "Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a product or service has met the customer expectation.". Gregg Descheemaeker. Photo Source: www.timetoknow.com. 2. What does transformation look like?. Photo Source: www.timetoknow.com. 3. …still the same?. 4. Maybe this is what it looks like?. Who are your “customers”?. NYCT Providers . MTM’s Mission. Mission:. MTM is a medical and transportation management company whose mission is to partner with clients in developing innovative solutions for accessing healthcare, increasing independence, and connecting community resources in the most cost-effective manner. To achieve this, we leverage our core competencies in managing customer service operations and building provider networks.. 2014 Michigan Works! conference. Purpose of this Presentation. Review the basic . tenets . of providing good customer . service. Discuss the two types of . customers. Examine. . the . traits of healthy helping . The impacts of Customer . Service. Negative impacts. Positive impacts. Study the information and graphics on the following slide presentation.. There is an activity to undertake at the end of the presentation..