19 th Annual NFDA Conference March 22 2016 Todays Discussion The NFDA and its role 2015 Industry Statistics Notable Accomplishments Key Initiatives for 2016 2 For over 25 years companies have offered flood determination ID: 574251
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NFDA Update & Key Initiatives
19
th
Annual NFDA Conference
March
22, 2016Slide2
Today’s Discussion
The NFDA and its role2015 Industry StatisticsNotable AccomplishmentsKey Initiatives for 2016
2Slide3
For over 25 years, companies have offered flood determination
services.
Non-profit organization comprised of flood determination companies, resellers and industry associates.
20 active members; Executive Members represent more than 90% of all flood determinations performed nationwideAdministers the NFDA Certification Program which provides an opportunity for companies to be recognized for achieving an exemplary level of professionalism with a focus on accuracy.Promotes and supports the NFIP and its purpose and advocates for positive changes to the Flood Program.
The NFDA
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NFDA Member Survey
NFDA conducts an annual survey of its Executive-level Member
C
ompanies to compile statistical data related to services provided.Flood Zone Determinations Completed2015 survey results*: 16,351,451 flood determinations completed for lenders 2,554,883 flood determinations completed for insurance 278,249 flood determinations completed for othersCustomer ServiceCall VolumesHandled over 690,000 non-sales related phone calls in 2015 alone.
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*based on the response of
10
NFDA
Executive Member
C
ompanies
© 2013 National Flood Determination AssociationSlide5
Life of Loan
Determinations affected
8,013,836
.Determinations resulting in a status change:OUT to IN SFHA: 73,123IN to OUT of SFHA: 73,402Determinations impacted by map revisions not resulting in a status change:Remained IN SFHA 218,649Remained OUT of SFHA 7,231,175
In 2015,
over 155 million
determinations were tracked for map changes.
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NFDA Member Survey
*based on the response of 9
NFDA Executive Member
C
ompaniesSlide6
Notable Accomplishments
NFDA – FEMA Coordination
Meetings
Improved Regulatory Product DeliveryRegulatory Data InconsistenciesRevalidation Letter DeliveryAccelerated LOMC Delivery / Digital DownloadsMass LOMA Pilots
Standard Flood Hazard Determination Form (SFHDF) Format
Flood Zone Discrepancy Working Group
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Dispute resolution support for customers
Cooperative efforts between flood determination companies
LOMA application assistance – traditional and via
eLOMAWorking with state, community & FEMA Region officialsInformation sharing amongst NFDA membersDiligent outreach to other stakeholder groupsOngoing coordination with FEMA Headquarters’ Risk Analysis team to address mapping and data issuesParticipation in Technical Mapping Advisory Council (TMAC) established by BW-12Solutions Through Stakeholder Cooperation
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Current Initiatives
Working with FEMA on recent revisions to the Standard Flood Hazard Determination Form (SFHDF)
Coordination with FEMA’s Office of the Flood Insurance Advocate
Working with FEMA’s Customer and Data Services (CDS) team on data improvement initiatives, specifically bringing consistency between the various NFIP databases (BSA, CSB, FMSIS, etc.)Flood Determination Industry representation on TMACOutreach Efforts – online and in-person opportunitiesExploring more ways that NFDA data can support industry research and analyses
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Current Initiatives: NFDA as a “HUB”
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Come celebrate with us!
20
th
Anniversary of NFDA’s Annual ConferenceMarch 26 -28, 2017Scottsdale Plaza ResortScottsdale, AZ
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Questions or Concerns about
Flood Determinations?
Questions about an individual flood zone determination should be directed to the company that produced it (see Preparer’s box on SFHDF)
Contact NFDA at info@NFDAflood.com for:Concerns for geographic and other trends in determinationsGeneral questions about flood determination processes
Information for WebEx or on-site training
Visit NFDA at
www.NFDAflood.com
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