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Understanding Analytics Understanding Analytics

Understanding Analytics - PowerPoint Presentation

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Uploaded On 2015-09-19

Understanding Analytics - PPT Presentation

Keeping up with the Quants amp Lifting the mist Dr Andrew McCarren What we start with Getting a clear picture What is the question No exact answers Assumptions Variation the same inputs dont always give us the same answers ID: 133619

results data analytics problem data results problem analytics time analysis quants measurement wrong line assumptions business culture presentation amount models machine stopped

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Slide1

Understanding Analytics

Keeping up with the Quants & Lifting the mist.

Dr Andrew McCarrenSlide2

What we start with?Slide3

Getting a clear pictureSlide4

What is the question?No exact answers?

Assumptions?

Variation (the same inputs don’t always give us the same answers)

Vast amounts data.

Is it clean?

How do we present our inferences?

Lifting the MistSlide5

Leads the data analysis/ Data captureInterprets the needs of the organisation

Understands the data and the analysis

Can speak a common language

What is an analyst?Slide6

40% of decisions are made on gut instinct.Statistical predictions consistently out perform gut

Extensive evidence that having experts is good but experts using analysis is much better

Expert intuition is better only when there is no data and little time to get the data.

Analytics VS GutSlide7

+ Cigna health insuranceUsing phone calls to reduce the amount of time in hospital of its clients

Used analytics to determine which illness had reduced time in hospital through phone call intervention

Saved money by focusing staff on the right strategy with regard to phone calls

Problem solving with AnalyticsSlide8

- AIG Didn’t listen to the quants with regard to the risks the company were taking with over leveraged CDS

Cost AIG billions and effectively put the planet into a tail spin.

Problem solving with AnalyticsSlide9

Analytics – ‘always’ been around (since 5000BC) - tablets found recording the amount of beer workers were consuming.

WW2 – Focus on supply chain and target optimisation. Advent of Operations Research

UPS created a ‘statistical analysis group’ in 1954

70’s: Intel employ statisticians to develop line optimisation

Howard

Dresner

at Gartner defines “business intelligence”

2010: Analytics begins to blend with decision management

History of Analytics Slide10

Faster computers Processing power

Ability to store vast amounts of data.

Cloud,

hadoop

Better visual analytics

Dashboards

Graphics

More user friendly solutions (Excel, SAS,

Cognos

etc

)

Improvements?Slide11

Academic Vs

Real World

The interpretation is not always easy to understand or communicate

The world requires data faster and wants real time solutions,

Mathematical Modelling is not intellectually easy.

There is so much data

Which data do we use?

Structured

vs

non-structured data.

Are our assumptions right?

ProblemsSlide12

People not Knowing what they wantQuants not been given a clear mandate by the organisation

Rapid change in operational and delivery technologies

Lack of standards.

Culture Slide13

Data‘Quality’ , clean data

Enterprise

Management approach/systems/software

Leadership

Passion and commitment

Targets

Get the right Key Performance Indicators/metrics

Remember, what gets measured gets managed

Communication

Training/visuals

What’s needed?Slide14

TrainingProfessionalismDefine metrics/KPI

Ask the right question

Pick the right projects

Engage management and get their commitment

Show the benefits

Make the results clear

LeadershipSlide15

What are other industries doing today that we could do tomorrow

Pharma

randomised tests

Retail/online price optimisation

Manufacturing real time yield reporting

Systems

What do we have and can we get data from it?

Is our data on different platforms ?

Can we merge our data?

Can we interrogate our data in an intelligent and efficient manner?

Looking Outside the boxSlide16

Stage 11. Problem recognition

2. Review of previous findings

Stage 2

3. Modelling

4. Data Collection

5. Data Analysis

Stage 3

6. Results presentation

Quantitative Analysis

3 stages-6 steps: T. DavenportSlide17

1. Problem Recognition – Usually starts with broad hypothesis – “We are spending to much money on market research”

2. Review previous findings – Research the area. What are others doing?

Frame the ProblemSlide18

3. Modelling/ Variable selection4. Data Collection.

Precision/ measurement capability

Qualitative/ Quantitative

Structured/unstructured

5. Data analysis

Types of stories-descriptive

vs Inferential analysis

Solve the problemSlide19

6. Results Presentation and Action

Academic not equal to ‘Normal’ Interpretation

A Picture Tells a thousand Words

ResultsSlide20

Results presentation and action

Not normally focused on by academics. But beginning to change. Need to tell the story with narrative and pictures.

Communicating and Acting on ResultsSlide21

Engineer wants to change printers on board manufacturing because boards are being sent wrong way on the line.

Stopped them spending a fortune on replacing printers world wide.

Line installation stopped from going wrong.

Line approval was stopped until machine gave stable results.

Pharmaceutical industry clinical trial on cancer patients and their reaction/adverse events to a drug.

Obsession with significance testing

Examples of Success & failureSlide22

CSI Solve a problemSolve a long term problem with analytics

MAD Scientist – conducting experiments

Survey the situation

Prediction – use past results to tell the future

What happened –Straight forward reporting, descriptive statistics (accounts, CSO)

Types of analytical storiesSlide23

Choice of measurement device criticalWeigh up the ROI of the options and the results that can be got from it.

27k simple single measurement device versus 350k for XRAY machine for measuring fat on Pigs.

What are using the data for?

Stability/Accuracy/Consistency and interpretation of Measurement is critical.

Wrong measurement gives wrong conclusions

How does one translate language into numbers?

Measurement ProblemsSlide24

Learn the business process and problemCommunicate results in business terms

Seek the truth with no predefined agenda.

Help frame and communicate the problem, not just solve it

Don’t wait to be asked

What non-Quants (Deciders) should expect of QuantsSlide25

Form a relationship with your quant (Don’t lock them in a room)Give access to the business process and problem

Focus primarily on framing the problem not solving it

Ask lots of questions, especially on assumptions.

Ask for help with the whole process

What Quants should expect of Non-Quants (Deciders)Slide26

Machine LearningVoice, Video, text

Personalised Analysis

i.e. what is *this particular* consumer likely to buy at this point in time when presented with these particular choices

Automotive Modelling

The models adapt themselves to update analysis

The future?Slide27

Building the capability takes a huge amount of time and resourcesBarclays 5 year plan on ”Information – based customer management”

The big companies believe in it.

Communication & Culture is key to success.

Every organisation has vast amounts of data they are not using.

It takes timeSlide28

Assumptions about the data?Failures to adapt models

Proctor and Gamble run

5000

models a day

Wrong interpretation of the models

MistakesSlide29

Follow the 6 stepsAlways question the data

Where did they come from

How were they measured?

Are the data stable?

Examine outliers/unusual events

Understanding the problem always takes away the mist.

Communication is key to success.

Organisation needs a Culture/ Leadership to succeed in analytics.

ConclusionSlide30

Thank You