04142016 Potential Eligibility Issues UI Eligibility In order to be eligible for UI Benefits job seekers must be Able to Work Available for Work Actively Seeking Work Willing to Accept Suitable Work ID: 697041
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Slide1
UI Eligibility Training for Workforce Centers
04/14/2016Slide2
Potential Eligibility IssuesSlide3
UI EligibilityIn order to be eligible for UI Benefits, job seekers must be:
Able to Work
Available for Work
Actively Seeking Work
Willing to Accept Suitable WorkSlide4
Able to WorkThe Job Seeker must be able to perform the duties of the jobs they are seeking;
The job seeker must have the capacity to complete the required functions of the jobs they are seeking; AND,
The job seeker must have the skills and training to complete the required functions of the jobs they are seekingSlide5
Available for WorkJob Seekers should not have any limitations that would prevent them from:
Applying for jobs;
Attending interviews; or,
Accepting a job
Each contact on the Job Seeker’s Work Search Log is for a position they can and will accept if it is offered to them; and,
The required number of job contacts are made each week
Actively Seeking WorkSlide6
Willing to Accept Suitable WorkThe job seeker must be able to perform the duties of the jobs they are seeking; and,
They must have the capacity to perform the required functions of those jobs
The job seeker must be willing to accept a position that is offered to them if it is suitable work
UI determines whether an offer of employment is “suitable” in the case the customer declines itSlide7
Potential A&A Issues(Able and Available)Slide8
Able & Available 101 Anything that interferes with the job seeker’s ability to work, availability to work, actively search for work and/or willingness to accept employment may result in a denial of UI Benefits
If you identify a potential A&A issue, think about:
What is the reason the job seeker is unable to seek and accept work?
How does this particular issue prevent them from being able and available for work?
Do ways exist for Workforce Representatives to address barriers to employment?Slide9
Documenting A&A IssuesIf you identify a potential A&A issue there are two possible ways to document it:
If it is identified or
within the week of the RESEA
appointment, use the A0 screen to document
If it is identified
outside the week of the RESEA
appointment, enter a manual NE code
For manual codes, please utilize
subcodes
:
NE – A0 = potential eligibility issue related to RESEA
NE – R0 = potential eligibility issue related to Links
NS – A0 = no-show related to RESEA
NS – R0 = no-show related to LinksSlide10
Examples of A&A Issues
School/Training
What School and during which dates?
Does the class schedule conflict with the hours the job seeker would work?
Potential Eligibility Note: “In school @ Den. Comm. Coll. 1/15/16-5/15/16 during the day. Looking for office 9-5 jobs.”
Medical
Does the job seeker have a medical condition that interferes with their being able and available?
Confidentiality is Key
– UI investigates specifics
Potential Eligibility Note : “Medical issue that may interfere with work search.”Slide11
Examples of A&A Issues
Transportation
What is the transportation issue?
Has the job seeker considered all the options?
Potential Eligibility Note :
“No car, and no other transportation options.”
Current Employment
Where is the job seeker working?
Full or part time?
When did the job start?
Is UI aware of the job?
Potential Eligibility Note :
“Started F/T work on 1/25/16 at
EmployerX
.”Slide12
Examples of A&A Issues
Volunteer Work
What kind of volunteer work?
Does the schedule conflict with the hours the job seeker would work?
Potential Eligibility Note :
“Volunteering at Denver Food Bank during the day. Looking for F/T office 9-5 jobs.”
Care of Another Person
For whom is the job seeker caring?
Childcare included
Does that care interfere with seeking and accepting work?
Potential Eligibility Note :
“Unavailable to work search because caring for child/parent/
etc
fulltime.”Slide13
Examples of A&A Issues
Commission Sales
Who is the employer?
When did the job start?
Is the job full or part time?
Is UI aware of the job?
Potential Eligibility Note :
“Working F/T on commission since 1/15/16 at
EmployerX
, not looking for other work.”
Self-Employment
What type of business?
When did the job start?
Is the job seeker still looking for other work?
Potential Eligibility Note :
“Self-employed in graphic design business since 1/15/16, not looking for other work.”Slide14
Examples of A&A Issues
Officer of a Corporation
What position does the job seeker hold?
What is the Corporation?
Potential Eligibility
Note: “Acting as paid Chairman of Board for
EmployerX
, not looking for other work.”
Other A&A Issues
Please refer issues which, in your assessment,
prevent the customer from being able and available to seek and accept work
Unemployment Insurance provides qualified claimants with
financial assistance while
looking for work.
Claimants
must complete the requirements and respond to requests from UI in order to receive payment
For each issue referred please include your assessment of how it prevents the job seeker from looking for and/or accepting a job in the notes. UI does not expect all of the information, but enough to know what questions to askSlide15
Other Potential Eligibility IssuesJob Refusal
The job seeker declined a
bonafide
job offer
Whether the offer was
bonafide
is determined by UI, please refer all refusals
Potential Eligibility Note :
“Reported job refusal on 1/15/16 from Employer X because pay was too low.”
Job
Separation
The job seeker
separates from employment, regardless of how long they worked
Please refer any separation that hasn’t already been reported
Potential Eligibility Note :
“Job separation – 1/1/16-1/31/16 Employer X.”Slide16
It is important to refer all of these issues to the Division of Unemployment Insurance because the job seeker may be receiving monies they are not entitled to due to not meeting UI eligibility requirements.
This may cause overpayments and unnecessary charges to employers.Slide17
When an Issue is ReferredThe NE Code will set an issue for UI to investigate
A Deputy within UI will be assigned the issue
The Deputy will review the issue within Connecting Colorado (NE Code comments as well as ES Notes) to determine the issue at hand
The Deputy will follow up with the job seeker as necessary to investigate the issue
The information you provide in Connecting Colorado will assist the Deputy in their investigation and determinationSlide18
In SummaryIt is important that UI be notified of any potential eligibility issue:
Able and Available (A&A)
Job Refusal
Job Separation
Use an NE Code, with
subcodes
as necessary
If within the week of, and related to, RESEA, use A0 screen rather than manual NE Code
UI will investigate the referred issueSlide19
Questions?
For any
additional questions, contact:
Sue
Rusch
303-318-9293
Sue.rusch@state.co.us