Maximizing Survivors’ and Dependents’ Education

Maximizing Survivors’ and Dependents’ Education
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Maximizing Survivors and Dependents Education Benefits February 25, 2026 Education Service Vision and Mission Statement Vision To be the recognized leader in VA for benefits delivery and customer service Mission Provide timely and

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Maximizing Survivors’ and Dependents’ Education Benefits February 25, 2026<br>
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Education Service Vision and Mission Statement Vision To be the recognized leader in VA for benefits delivery and customer service Mission Provide timely and accurate delivery of education benefits to Veterans, Service members, and their families through effective and efficient claims and enrollment processing; create the informed consumer; and protect the integrity of GI Bill program benefits. Strategic Priorities and Results Strategic Priorities Strategic Results Customer Service Excellence Provide world-class customer service to GI Bill Veterans, beneficiaries, and other stakeholder (i.e., SCOs, SAAs). Continuous Improvement Exceed stakeholder expectations through value-added innovative processes and services. Platform and Technology Enhancement Leverage technology to automate and improve benefits delivery and for other means to support workforce and customers. People Advocacy Create a people-first culture of empowered employees. CORE VALUES Integrity Commitment Advocacy Respect Excellence<br>
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Education Service Operations<br>