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Presentation on theme: "Welfare Transition"— Presentation transcript:
Slide1
Welfare Transition
Automated Pre-penalties and Sanctions
Slide2
Objectives
Slide3
Initial Engagement Activity Codes
Slide4
When does the pre-penalty start?
Slide5
How does the system know when to start?
Slide6
How do the 7 days work?
Customers will have 7 days to complete the NOMA requirements
Some participants may get more than 7 days if
The end date of the NOMA requirement is on a weekend
The end date of the NOMA requirement is on a holiday
Slide7
Mail Date
Day 7
NOMA Requirements due date
Slide8
Referral Date
NOMA Requirements due date
NOMA Mail Date
Slide9
Client Screens – Initial Engagement
Slide10
What happens if the participant fails?
Slide11
Case Manager Oral Attempt/Counseling Alert
Slide12
Pre-penalty Counseling To-Do
Slide13
What does the Pre-penalty letter say?
Slide14
What happens if the oral attempt IS NOT successful
Slide15
What happens after an automated sanction has been requested?
Slide16
What must the customer do if the oral attempt is successful?
Slide17
What happens if the oral attempt is successful and…
Slide18
What happens if…
Slide19
Automated Sanctions and the Sanction Forgiveness Policy
