Welfare Transition
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Welfare Transition

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Welfare Transition




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Presentation on theme: "Welfare Transition"— Presentation transcript:

Slide1

Welfare Transition

Automated Pre-penalties and Sanctions

Slide2

Objectives

Slide3

Initial Engagement Activity Codes

Slide4

When does the pre-penalty start?

Slide5

How does the system know when to start?

Slide6

How do the 7 days work?

Customers will have 7 days to complete the NOMA requirements

Some participants may get more than 7 days if

The end date of the NOMA requirement is on a weekend

The end date of the NOMA requirement is on a holiday

Slide7

Mail Date

Day 7

NOMA Requirements due date

Slide8

Referral Date

NOMA Requirements due date

NOMA Mail Date

Slide9

Client Screens – Initial Engagement

Slide10

What happens if the participant fails?

Slide11

Case Manager Oral Attempt/Counseling Alert

Slide12

Pre-penalty Counseling To-Do

Slide13

What does the Pre-penalty letter say?

Slide14

What happens if the oral attempt IS NOT successful

Slide15

What happens after an automated sanction has been requested?

Slide16

What must the customer do if the oral attempt is successful?

Slide17

What happens if the oral attempt is successful and…

Slide18

What happens if…

Slide19

Automated Sanctions and the Sanction Forgiveness Policy

Slide20

Sanction Forgiveness – Alert and Case Note

Alert

Case Note

Slide21

End of Automated Pre-penalties and Sanctions

Slide22

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