PPT-After reading this chapter, you should be able to

Define the dynamics of tourism as they relate to service in an indepth manner Identify and describe types of travel and the specific wants and service needs of the travelers in the segments. An eligible beneficiary could have only one ABLE account which must be established in the state in which he resides or in a state that provides ABLE account services for his home state An ABLE account may not r eceive annual contributi ons exceeding :. Describe types of casinos as they relate to customer service.. Identify and describe types of floor positions typical to casinos.. Describe the unique characteristics of a casino property.. Explain and apply the concept of guest service to various casino guests.. Understand the primary types of beers.. Understand and identify different liquors and their use in cocktail service.. Identify and describe different wines and their service.. Understand the idea and flavor profiles of basic liqueurs.. Understand . the importance of income taxes from a business perspective.. Explain . the difference between accounting income and taxable income, and calculate . taxable income . and current income taxes.. Understand . why earnings per share (EPS) is an important number.. Understand . when and how earnings per share must be presented, including related disclosures.. Calculate . earnings per share for companies with a simple capital structure.. Identify and describe the history, ages of change, and current status of guest service in the . U.S. .. Identify the uses of various reasons why guests may not outwardly complain.. Identify and explain the reasoning behind why guests share their poor experiences with others.. Claim:0isnitelysatisable.Proof:ConsideranitesubsetofXof0.SinceXisnite,andkk+1forallk2N,thereexistsanitej2N,suchthatXSji=0i=j.Sincejisnitelysatisable,thereforeXissatisable. Now,bytheco Understand . the importance of pensions from a business perspective.. Identify . and account for a defined contribution benefit plan.. Identify . and explain what a defined benefit plan is and the related accounting issues.. to:. Recognize and understand terminology common to the guest service experience.. Describe the common procedures for checking in and checking out a guest.. Identify and describe common guest service issues and provide solutions for resolving them.. to:. Identify and describe the all major service styles.. Identify and define FOH and BOH positions as they relate to service.. Identify and explain the uses of various service wares.. Compare and contrast the difference between Classical Dining, American Fine Dining, and Casual Dining Service.. Indicate the usefulness and describe the main components of a conceptual framework for financial reporting.. Identify the qualitative characteristics of accounting information.. Define the basic elements of financial statements.. Understand the primary types of beers.. Understand and identify different liquors and their use in cocktail service.. Identify and describe different wines and their service.. Understand the idea and flavor profiles of basic liqueurs.. Chapter 10: Compensation Objectives After reading this chapter, you should be able to: Describe the purpose of compensation. Discuss the importance of equity relative to a firm’s compensation decisions. After reading this chapter, you should be able to : Identify and explain the guest service principles. List and explain steps involved in providing guest service. Explain and apply the concepts of service.