Positive Body Language September 5 2009 Objective Objective Understanding body language How Does Body Speak Like any spoken language body language has words sentences and punctuation Each gesture is like a single word and one word may have several different meanings ID: 1018590
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1. Essentials & Advantages of Positive Body LanguagePositive Body LanguageSeptember 5, 2009
2. Objective
3. ObjectiveUnderstanding body language
4. How Does Body Speak?Like any spoken language, body language has words, sentences and punctuationEach gesture is like a single word and one word may have several different meaningsIt is a form of Non Verbal communication
5. Some FactsAccording to the social anthropologist, Edward T. Hall, in a normal conversation between two persons, less than 35% of the social meanings is actually transmitted by wordsSo, at least 65% of it is conveyed through the body (non-verbal channel)
6. Different Type of Body LanguageEye ContactFacial ExpressionGesture Body Language / PosturesProximityVoice
7. Examining body communication
8. Let’s Examine How Body Communicates
9. HeadNodding the head:“Yes” for upwards“No” for downwardsTossing the head backward:Sign of dismay (or in some situations relief)Rocking head slowly, back and forth:Acknowledging that the person is listening & understanding
10. FaceFacial expressions reflect emotion, feelings & attitude
11. EyesEye contacts:Staring reflects you are intimidating someoneRaising eyebrows:Sings of suspicion or showing one is angryWinking eye:MischiefClosed eyes:Bored or concentrating
12. MouthWhistling:Boredom or mischiefCrooked finger on the lips:Listening or concentrating
13. ArmsFolded arms:Closed to ideasOpen arms:AcceptingArms behind the head:Relaxing (unprofessional)Arms on the waist:Being bossy
14. Do’s & Don’ts
15. Eye ContactNo eye contact at allStareWink while talkingLook at the person when communicating with him even when you are busy with your work. This makes communication more effective and also shows respect towards the person you are speaking toNever stare at anybody while speaking or listening especially when communicating with ladies
16. Facial ExpressionsExcessive Smiling/ LaughingAngry faceTroubled/Confused faceAlways have a Smiling FaceNo matter how bad your day has been, never let it show on your face especially when communicating with your customersLook focused while communicating without thinking of anything else but the topic you are communicating on
17. GesturePointing with Index fingerExcessive gestures Restrained gesturesPoint at anything using the entire handControlled hand movements while speaking captures the attention of the listener more closely
18. Body Language/PostureLean on anybody or anythingShake your leg while sitting or standingShrug your shouldersTalk with hands behind your headTalk with hands on your waistStand and walk StraightDo not stand with folded handsDo not stand with hand in your pocketDo not run your fingers through your hair while having face to face conversationDo not scratch any body parts while having face to face conversationDo not pick your nose in public
19. ProximityStand less than 2 feet from a person Too much distance where you would have to shoutMaintain a distance between 2 to 4 feet while speaking to a personMaintain at least 4 feet of distance while communicating with ladies
20. VoiceMaking sounds while eating or drinking Whistling or humming tunes/songs while workingEat and Drink with closed mouth and without a sound
21. Can you Figure out…
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