Managing Generational Differences PowerPoint Presentation, PPT - DocSlides

Managing Generational Differences PowerPoint Presentation, PPT - DocSlides

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February 6, 2015. National Conference of. Bar Foundations. Goal. To Uncover the:. Events. Conditions. Values. Behaviors. That make each generation Unique!. Framing The Generations. Clashpoints. Jot . ID: 663220

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Presentations text content in Managing Generational Differences

Slide1

Managing Generational Differences

February 6, 2015

National Conference of

Bar Foundations

Slide2

GoalTo Uncover the:Events

ConditionsValuesBehaviors

That make each generation Unique!

Slide3

Framing The Generations

Slide4

Clashpoints

Slide5

Jot Down Your Thoughts--How does your organization break down by generation?A

generation gap you experienced at workWhere your team experiences gapsAdvantages

of your generation mix

Slide6

For the first time in US History there are Four Generations in the Workplace

Slide7

TRADITIONALISTS1900 -1945

Influences The Great Depression

The New DealWorld War IIThe G.I. Bill

The Cold WarThe Atom Bomb

People in the News

Frank Sinatra

Ella Fitzgerald

FDR

Jackie Robinson

Henry Ford

John Wayne

Joe DiMaggio

Slide8

TRADITIONALISTS1900 -1945Traits

Loyal/Civic MindedPatrioticHard working

Fiscally conservativeFaith in Institutions

Work for same employerMake do or do withoutPractical

Respect Authority

Growing Up

Disciplined

Conformers

Personal sacrifice

Children should be seen and not heard

Slide9

babyboomers1946 - 1964Influences

Booming birthrateEconomic prosperity

VietnamWatergate

AssassinationsCivil rights movementWomen’s movement

Sex, drugs, rock & rol

l

People in the News

John F. Kennedy

Martin Luther King, Jr.

Rosa Parks

The Jackson Five

Elvis

The Beatles

Neil Armstrong

Slide10

babyboomers1946 - 1964Traits

ConfidentIndependentSelf-reliant

CompetitiveQuestioners of authorityIdealistic

Growing Up

Stay-at-home moms

Suburbs

TV

Play well with others

Slide11

babyboomers1946 - 1964Traits

OptimisticDesire to stand out from the crowd

CoolWork-centricRelish long work hours

Defined by Professional Accomplishments

Slide12

GENERATION X1965 - 1981

Influences Divorce

Lay-offsAIDSPersonal computer

MTV & Cable TVThe ChallengerMissing children on milk cartons

24 hour media

People in the News

Bill Clinton

Bill Gates

Michael Jordan

Nelson Mandela

Slide13

GENERATION X1965 - 1981

Traits IndependentResourceful

EntrepreneurialAdaptive to change

SkepticalWork/life balanceSelf-reliance

Growing Up

Working Moms

Latchkey kids

Divorce

Microwave

Videogames

MADD

Slide14

MILLENNIALS

1982 -

Influences

Fall of the Berlin Wall

Events of September 11

th

Connected 24/7

iPod, iPad, Smart Phones

Violence Close to home

Drugs and gangs

Hurricane Katrina

Virginia Tech Shooting

People in the News

President Barak Obama

Backstreet Boys

Oprah Winfrey

Britney Spears

Mia Hamm

Serena & Venus Williams

Mother Teresa

Slide15

MILLENNIALS

1982 -

Traits

Globally concerned

Diverse/Inclusive

Cyber literate

Media savvy

Realistic

The group is the key

Confidence

Entitled

Most educated

Growing Up

“You are special”

Helicopter parents – (Boomer parenting)

“Black Hawks!”

(Gen X parenting)

Involved dads

Packed schedules

Slide16

MILLENNIALS

1982 -

The M-Factor

Parenting

Entitlement

Meaning

Great Expectations

The Need for Speed

Social Networking

Collaboration

Works Cited

Lynne C. Lancaster, D. S. (2010).

The M-factor: how the millennial generation is rocking the workplace.

New York: HarperCollins Publishers.

 

Slide17

CuspersThey Bridge The Gaps!

TRADITIONALISTS/baby

boomers1940 – 1945

babyboomers/

Gen

X

1960 – 1965

Gen

X

/

MILLENNIALS

1975 - 1980

Cuspers play important

roles …

Mediating

Translating

Explaining

Coordinating

Resolving conflicts

Slide18

GENERATIONAL UPDATE!Breaking News: Five Generations in the Workplace

Traditionalistsbabyb

oomersGeneration

X

MILLENNIALS

Generation 9/11

See the world through September 11

th

Grown up with war & uncertainty

Less optimistic

1900 – 1945

1946 – 1964

1965 – 1976

1977 – 1989

1990 --

Slide19

MILLENNIALSare Rocking

the Workplace

Slide20

Their ImpactThey will make up 50% of employees & customers in a few yearsThey will bring their gifts to the workplaceYouthCollaboration

EnergyThey are change agents!

Slide21

What’s An Employer To Do?Focus on:AttractingMentoring

TrainingRetaining

If Not, Employers Face:The Turnover TitanicKnowledge Drain to Death

Leadership Desert

They will either

TRANSFORM

an organization or watch it

CLOSE

!

 

Slide22

Generations in the Workplace

Slide23

2015 Projected International Workforce

Slide24

An issue around which the

generations are likely to/will

collide

An issue around which the

generations are likely to/will

Slide25

Many issues can be affected by generational diversity…

Turnover

Recruitment

MoraleTeam building

Communication

Customer service

Culture change

Diversity

Rewards

Feedback

Employer of choice

Organizational objectives

Slide26

Communications

Feedback

RewardsBalance

Slide27

Communication“Write me a letter”

“Lets have a meeting”

“Send me an email”

“txtme”

Slide28

FeedbackNo News is Good NewsOnce a year review with documentation

Instant,

immediate feedback

Individualized feedback at the push of a button!

Slide29

RewardsSatisfaction of a job well done

Money, title, recognition, the corner office

Freedom is the ultimate reward

Work that has meaning for me!

Slide30

BalanceSupport me in shifting the balance

Help me balance everyone else & find meaning myself

Balance now, not at 65!

Flexibility so I can balance all my activities

Slide31

TRADITIONALISTS

baby

boomers

GENERATION

X

MILLENNIALS

COMMUNICATIONS

Face to

Face Formal Memo

In Person Formal Memo

Email/ Cell

Phone

Text Messaging

FEEDBACK

No News is

Good News

Once a year

Review

with documentation

Instant,

Immediate feedback

Individualized

Feedback at the push of a button!

REWARDS

The satisfaction

of a job well done

Money, title, the corner office

Freedom

is the ultimate response

Work that has meaning for me!

BALANCE

Support me in shifting the balance

Help me balance everyone else & find meaning myself

Balance now, not at 60

Flexibility so I can balance all my activities

Slide32

Each generation brings its own set of values, beliefs, life experiences, attitudes and gifts to the workplace

Generational Personalities

are shaped by

Events

&

Conditions

experienced through our formative years-

Slide33

Managing the GenerationsIt’s A Bottom-line Issue!Thank you

Slide34

Resourceswww.inc.com/sam-bacharach/how-to-motivate-your-gen-y-employees.htmlWhen Generations Collide: Who They Are. Why They Clash. How to Solve the Generational Puzzle at Work. Lynne C, Lancaster and David Stillman

 The M-Factor: How the Millennial Generation Is Rocking the WorkplaceLynne C. Lancaster and David Stillman 

Stauffer, David. “

Motivating Across Generations.” Harvard Management Update March 2003Hammill, Greg. “Mixing and Managing Four Generations of Employees. “Winter/Spring 2005

 

http

://

www.fdu.edu/newspubs/magazine/05ws/generations.htm

http://www.redtreeleadership.com/millennials/?

gclid=CNOAhKjZ7rkCFctr7AodSzIAhg


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