APWA. Public Works Institute. April 9, 2014. Today’s Goals. Understand our generational differences. Learn the importance of . developing . teams across generations. Determine how to capitalize on strengths. ID: 741741
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Understanding Generational Differences
APWA
Public Works Institute
April 9, 2014
Slide2Today’s Goals
Understand our generational differences
Learn the importance of
developing
teams across generations
Determine how to capitalize on strengths
Consider communication and motivation of a variety of generations
Slide3Generations
Generation
Birth Years
Current Population
Traditionalists
1925-1945
50 million
Baby Boomers
1946-1964
80 million
Generation X
1965-1980
46 million
Generation Y/Millennials
1981-2006
76 million
Slide4Why consider generational differences?
Trying to fit an increasingly nontraditional workforce into a traditional workplace
Different values, experiences and styles create misunderstanding and frustration
Hinders development and execution of plans and ideas
Slide5Why consider generational differences?
It’s about creating effective teams.
Active listening
Differing perspectives
A range of expertise
Humor
Recognition and appreciation
Slide6Generations: The Details
Slide7Traditionalists: 1925-1945
Influences
Characteristics
Great Depression
Roaring 1920s
WWI and WWII
Korean War
GI Bill
Patriotic
“Waste not/want not”
Faith in institutions-one company career
Military influenced top down approach
Key Word: Loyal
Slide8Traditionalists
Slide9Baby Boomers: 1946-1964
Influences
Characteristics
Suburbia
TV
Vietnam, Watergate
Human Rights Movement
Drugs and
RockNRoll
Idealistic
Very competitive
Question authority
Key Word: Optimist
Slide10Baby Boomers
Slide11Generation X: 1965-1980
Influences
Characteristics
Sesame Street and MTV
Game Boy
Divorce rate tripled
Latch Key Kids
Eclectic
Resourceful
Self -reliant
Distrustful of institutions
Highly adaptive to change and technology
Key Word: Skepticism
Slide12Generation X
Slide13Millennials: 1981-2006
Influences
Characteristics
Expanded technology
Natural disasters
Violence
Ganges
Diversity
Globally concerned
Realistic
Cyber literate
Personal safety is top concern
Key Word: Realistic
Slide14Millennials
Slide15
Traditionalists
Baby Boomers
Generation X
Millennials
Goals
Build a legacy
Stellar Career
Portable Career
Parallel Careers
Career Path
Job changing stigma
Job changing puts you behind
Job changing is necessary
Doesn’t have to be in a straight path
Rewards
Job well done
Money, title and recognition
Freedom
Work that has meaning
Motivator
Security
Money
Time off
Time off
Company Loyalty
Highest
High
Low
Low
Money is
Livelihood
Status symbol
Means to end
Today’s payoff
Value
Family/Community
Success
Time
Individuality
Slide16Playing to the strengths
Communication
Management Style
Motivation
Slide17Communication
Let’s consider something outside the box.
Your experience is respected.
Your commitment made all the difference.
Your contributions are really valuable.
Slide18Communication
You will be collaborating with other bright, creative people.
You are important to our success.
Tell us what has worked well in the past.
Your technical expertise is a big asset.
Slide19Management Style
My experience should bring value to the organization.
I expect the appropriate level of authority and respect for what I do.
All I want is to know how I’m doing and to be recognized for what I do.
I want to be part of a team.
Slide20Motivation
Slide21Motivation
Slide22Motivation
Slide23Credits
“When Generations Collide: Who They Are. Why They Clash. How to Solve the Generational Puzzle at Work.”
By Lynne Lancaster and David
Stillman
Survey Analysis: Employee Motivation by Generation Factors
By
Seleste
Lunsford, Achieve Global
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