Effective Training - PowerPoint Presentation

Effective Training forAdult Learners 1

Effective Training forAdult Learners 2 Train-The-Trainer Learning Series Developed by Telamon Corporation

Class InformationClass Start and Stop TimesBreaks and LunchLocation of Restrooms Emergency Exits/ProceduresElectronic Devices – please silenceClass ParticipationQuestions 3

Effective Training forAdult Learners The Telamon Corporation is pleased to be a recipient of an OSHA Susan Harwoord Training Grant to provide this training for you.This material was produced under grant number SH-22311-11-60-F-37 from the Occupational Safety and Health Administration, U.S. Department of Labor. It does not necessarily reflect the views or policies of the U.S. Department of Labor, nor does mention of trade names, commercial products, or organizations imply endorsement by the U.S. Government. Telamon Corporation is an equal opportunity provider and employer. Auxiliary aids and services are available upon request to individuals with disabilities. 4

Pre Class Quiz 5

Learning Objectives Trainers who recognize and embrace characteristics of sound training techniques and principles of adult learning will maximize the training and learning for the participants. 6

Learning Objectives Training SystemTrainer’s Roles Trainer’s ResponsibilitiesTraining MethodsTraining ProcessPrinciples of Adult Learning 7

Learning Objectives Learning StylesLearning ExchangesInstructional StrategiesInstructional MediaPlanning and PreparationPreparation SkillsDelivery Skills 8

Learning Objectives Do’sDon’ts Fatal MistakesAnswering QuestionsDifficult Questions and LearnersEvaluation and Continuous Improvement 9

The Training System 10 Participants – Adult Learners Trainers Learning Environment Instructional Materials

Training SystemFocusedwhat the worker needs to knowwhat the worker needs to be able to doLinkedinstruction and outcomes Reusable, Repeatable 11

Training SystemPlanning and PreparationImplementation and DeliveryTraining EvaluationRevision of Materials 12 Participants Environment Materials Trainers

Trainer’s RolesFacilitatorPresenterCoach 13

Trainer’s ResponsibilitiesSetting the initial mood of the groupCreating an effective climate for learning Motivate and encourage participation in the learning processBe accepting of comments and avoid getting defensive 14

Trainer’s ResponsibilitiesOptimizing the lighting for viewing and change as necessaryEnsuring the room temperature is comfortable for participants 15

Trainer’s ResponsibilitiesControl disruptive participantsOffer yourself as a resource Allow for limited discussions and challenges of the ideas presentedDiscuss how the learning can be applied in real world applications 16

Trainer’s ResponsibilitiesAlways treat the participants with respectAvoid stereotypes Make yourself available at the beginning of breaks and after class to answer individual participants questions 17

Training MethodsEffectiveness of information retained is related to training methods used. Training Method % Retained Reading HearingSeeingSeeing & HearingTalking & Writing+ Doing 18  10% 9 0% 7 0% 5 0% 3 0% 2 0%

Training ProcessTell participants what you plan to tell them (explain subject material and learning objectives)Tell them Tell them what you told them (review learning objectives, activies, etc.) 19

Principles of Adult LearningVoluntary learners – learn best when they want and need to learnWant to know why info is important (purpose) and how they can use itNeed to be treated with respectLearn when they participate in the learning process 20

Principles ofAdult LearningLearn best with a variety of teaching methodsLearn best by participating, sharing experiences, asking questionsLearn best by doing Learn best when information is repeated and reinforced 21

Learning StylesActiveParticipation – asking questions, etc.Class Activities Hands-onPresentationsPassiveReadListenObserve 22

Learning Exchanges 23Participant to ParticipantParticipants learn from one another’s experiences Class Activities – hands- on Participant to Trainer Trainer gains subject knowledge Trainer to Participant - Presentations - Trainer guides discussions - highlights and reinforces objectives

Instructional StrategiesCharacteristics of workersPresentationPractice Feedback Testing 24

Instructional StrategiesTalking HeadDemonstrationsDiscussionsOne-on-one 25

Instructional MediaPowerPoint presentationsDVD’sWhite boardsFlip charts Handouts 26

Planning and Preparation 27 Training Facility Location and directions Accommodations Adequate tables and chairs Food and beverage for breaks Arrive early to become familiar with: Emergency exits and procedures Restrooms Room thermostat 

Learning EnvironmentClass Room - suitable space and accommodations for training Setup tables and chairs for participants and trainer TemperatureLighting 28  Planning and Preparation

Audiovisual Equipment Lap Top ComputerLCD projector & screen Wireless Presenter (PP slide changer)Spare batteriesDVD Player/TVRelated cablesExtension cords and power stripsSet-up and test all equipment before class 29  Planning and Preparation

Training Materials and Supplies Flash Drive with PowerPoint presentation, videos, etc. Easel, flipcharts, markersPens / pencilsClip boardsHandouts Materials for activities 30  Planning and Preparation

Planning and PreparationAdministrativeSign in forms/registration formsClass Schedule Learning/Smile SurveyPre Class and Post Class TestsHard copies of PowerPoint Presentation and all training materials. 31 

Planning and PreparationAdministrativeHard copies of PowerPoint Presentation and all training materialsDoor prizes Certificates 32 

Preparation SkillsKnow your audience Expect to be nervousReview all training materials and the trainers guide so you are thoroughly familiar with all information to present 33

Knowledge of the topic and materials will increase your confidencePractice your training presentation on family or co-workersThe more you practice the better you will become 34 Preparation Skills

Delivery Skills Use Ice BreakerCommunicate the session objectives at the beginning of your presentationGreet the learners individually and as a group (especially on the first day)  Learn the names of the learners quickly Supplement PowerPoint slide information with examples relating to the topic and specific location 35

Delivery SkillsBe familiar enough with the training materials so you avoid reading directly from PP slidesBe sensitive to participants literacy differences -Not equally skilled writing, speaking, reading -Read aloud all instructions and info written down -Ask for volunteers to read or write material 36

Delivery SkillsSpeak loud enough to ensure participants in the back can hear Enunciate your words clearlyAvoid saying uhm….. Avoid distracting mannerisms such as jingling change or playing with your hair 37

Delivery SkillsInvolve participants by encouraging and asking questionsFollow class schedule - start on time - breaks and lunch - finish on time 38

Delivery SkillsPace your delivery according to the time schedule and the material to be coveredCover everything in the training module – handouts, activities, etc., or explain changes 39

Delivery SkillsKeep aware of class climate Recognize your strengths and weaknessesMaximize your strengths and minimize your weakness 40

Delivery SkillsDon’t pretend to know all the answersIf you don’t know something:Discuss the question with the class Let the participants know you will get the answer remember to follow up 41

Trainer Self-EvaluationIndividual Activity – 10-15 minutesPurpose: Identify trainer strengths and areas for development. (Handout – Trainer Self-Evaluation Checklist) -Each participant will evaluate their skills and techniques by completing a Trainer Self-Evaluation Checklist.-Volunteers will share there results with the class. 42

Do’sPositive mental attitude Dress appropriately  Be energetic and enthusiasticHave funBe energetic Avoid excessive slang  43

Do’sSpeak up Be yourself  Practice what you preach and teach Watch your body language Be the best ‘you’ that you can be  44

Do’sBe prepared Be sensitive  Acknowledge learners Use your sense of humor Always ask for volunteersBe respectful  45

Do’sBe accessible and approachable  Be responsive Move freely around the class  Allow learners to lead Be flexible Maintain your schedule  46

Don’ts 47 Loose control Catch people unprepared Be afraid to say you do not know Call on someone who does not volunteer Avoid eye contact

Don’ts 48 Be too formal Be a know it all Be unprepared Talk down to learners Use profanityBe distracting

Fatal MistakesPoor first impressionNo learning objectivesDull, dry and boring Frozen in one spotWeak eye contactPoor visual aids 49

Fatal MistakesNo humorPoor preparationNot involving participants No enthusiasm or conviction Poor facial expression Weak close and review of learning objectives 50

Answering QuestionsRepeat the questionAnswer now/laterRedirectDiscussion Don’t bluffYou knowYou don’t know 51

Difficult Questions and LearnersArgumentative individualLoaded questionsLong-winded No good answer 52

Evaluation and Continuous ImprovementUse participant evaluations to improve: - training materials - your future performanceContinue to improve your knowledge of the subjectRevise materials as necessary 53

Learning Objectives: Summary and Review Training SystemTrainer’s Roles Trainer’s ResponsibilitiesTraining MethodsTraining ProcessPrinciples of Adult Learning 54

Learning Objectives:Summary and Review Learning StylesLearning ExchangesInstructional StrategiesInstructional MediaPlanning and PreparationPreparation SkillsDelivery Skills 55

Learning Objectives:Summary and Review Do’sDon’tsFatal MistakesAnswering QuestionsDifficult Questions and LearnersEvaluation and Continuous Improvement 56

Learning Objectives: Summary and Review HANDOUT – Review Handout “Characteristics of Effective Trainers” 57

Learning Objectives: Summary and Review Trainers who recognize and embrace characteristics of sound training techniques and principles of adult learning will maximize the training and learning for the participants. 58

Questions 59

Trainer Development PlanIndividual Activity - 15-20 MinutesPurpose: Each Trainer will develop a personalized plan to further develop their training skills to maximize training effectiveness. (Handout – Trainer Development Plan) Trainers will develop a personalized action plan to develop their training skills utilizing:Your knowledge of sound training techniques and principles of adult learning from this class and 2. Your results of the Trainer Self-Evaluation Checklist Volunteers will share their plan with the class. 60

Post Class Quiz 61

Smile Survey 62

CONGRATULATIONS! 63 Congratulations on Completing: Effective Training For Adult Learners

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