Dealing With Debt Collectors Taking Control Your Presentor Adrian Klenz Financial Literacy Specialist HUD Certified Housing Counselor At Western Dairyland 7158367511 ext 1151 aklenzwesterndairylandorg ID: 256752
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Slide1
Debt negotiation
Dealing With Debt Collectors:
Taking Control!Slide2
Your Presentor:
Adrian
Klenz
Financial Literacy Specialist
HUD Certified Housing Counselor
At Western
Dairyland
715-836-7511 ext. 1151
aklenz@westerndairyland.orgSlide3
Go from this….Slide4
To this…Slide5
First some stats…
There are roughly 4100 debt collection companies in the United States.
They employ roughly 450,000 people
Businesses placed $150 billion dollars in debt into collections in 2010
Debt collections companies recovered $40 billion
By 2016 there will be an expected 23% growth in the debt collection industry.
Source: Huffington Post 9/21/11Slide6
A Nation Of Debt
July 29, 2014 report shows 35% of Americans have debt in collections. (USA Today)
Average of $5,200 in collections.
Late payments is the biggest factor in your credit score 35%.
25% of adults have never checked credit.(FindLaw.com)
40% of people failed basic credit quiz (Consumer Federation of America)Slide7
THIS IS THE MOST IMPORTANT SLIDE IN THE PRESENTATION
DEBT COLLECTORS BUY DEBT FOR ABOUT 5 CENTS ON THE DOLLAR. So if you owe $100 to a cable company they probably sold that debt for about $5.
DEBT COLLECTION COMPANIES HAVE A RECOVERY RATE OF ABOUT 16-20%. THEY DON’T WANT YOU TO KNOW THIS!
THIS IS YOUR ULTIMATE WEAPON!!Slide8
ZOMBIE DEBT COLLECTORS
94 % of mass bought debt has little to know information.
Expired debt bought for as little as a penny on the dollar.
Collected roughly $3 billion dollars in expired debt last year.Slide9
Getting Started: Step 1
Get the facts:
www.annualcreditreport.comSlide10
SHINE A LIGHT!!
Look at all 3 credit reports: Transunion, Experian, & Equifax.
Make a list of all your debts. Make sure you know everything out there.
Roughly one-third of credit reports have errors
Check yearly
Debt collectors pray on people’s lack of knowledge
.Slide11
Statute of Limitations
Positive Credit-7 years
Late Payments-7 years
Collections-7 years
Chapter 7 Bankruptcy-10 years
Chapter 13 Bankruptcy-7 years
Foreclosure-7 years
Public Records-7 years
Tax Liens/Student Loans-until paid Slide12
Statute of Limitations cont.Slide13
Add it up
Go through the three reports and add up your total debts. Keep in mind you aren’t sure if they are accurate yet. It gives you a sense of what you will need to pay off your debts assuming they are legit. Slide14
Prioritize Debts
Secured vs. Unsecured
The loudest isn’t the most dangerous!!Slide15
Step 2: SAVE
50% for new debts (less than 1 year to 4 years)
25% for old debts 5-7 years.
Lets say you owe $2500 try to save $1250.
Remember how debt collectors buy for pennies on the dollar? Remember how they only settle roughly 16-20% of total owed?Slide16
Hardship/Explanation LetterSlide17
Cease LetterSlide18
BEWARE!!!
The $1000 rule
These letters don’t make your problems vanish. The debt doesn’t go away.
Keep notes and a file on your debts. Phone calls, letters. Dates, times, and names.
CERTIFIED MAIL
Keep copies of everything!Slide19
Court Summons
If you get a court summons NEVER
NEVER
NEVER
ignore it. Make sure you show up.Slide20
Judgment Proof?
Sometimes it’s a good idea to mention public benefits.
Mentioning bankruptcy can get their attention but you have to be careful.
Don’t lie but don’t be afraid to “spice it up.”Slide21
The Fair Debt Collection Practices Act
Debt collectors must call between 8am-9pm (your time zone).
If you ask them to stop contacting you in writing they have to honor it.
Can’t talk to 3
rd
party without identify their name but they CAN”T state you owe money.
Can’t threaten you, swear, or call repeatedly.
Can’t advertise or publish your debt.
Can’t threaten jail.
Can’t threaten legal action unless they are actually going to take it. Slide22
AVOID REPAYMENT AGREEMENTS
Debt
collectros
are sneaky. They want to get you to enter into an agreement so they can keep you on the hook for as long as possible.
The only exception is if your debt is over $1000 and there is the fear of being taken to court.
If you have to enter into a repayment agreement you must get it in writing!!Slide23
So you have saved enough money. Now what?Slide24
Step 3: Validation
This is a consumers biggest weapon in dealing with debt collectors.
Sadly it is rarely used.
You have a right to make the debt collector PROVE you owe them a debt.
Remember 94% of mass bought debt has little info.
Consumer Financial Protection Bureau #1 complaint is…Slide25
Sample Validation LetterSlide26
Validation cont…
You must make sure to send all validation letters via CERTIFIED MAIL.
Keep copies for your files.
Watch the calendar. They have 30 days to respond.
What will happen…Slide27
Step 4: Settlement LetterSlide28
Settlement Letter cont.
Once again make sure to send the letter via certified mail.
Keep a copy for yourself.
Don’t pay until you get their agreement to your offer in writing.
Always pay with money order or cashier’s check. Slide29
Remember certified mail!!!Slide30
Step 5: Follow Up
Don’t trust the debt collectors to be honest.
Write Transunion, Experian, and Equifax to ask them to update your credit reports.
Check your credit reports yearly
Roughly one-third of credit reports have errors
Keep your records
Beware the zombies!!
Be patient!Slide31
If you aren’t confident about dealing with debt collectors yourself, seek the help of a financial counselor, credit counselor, or an attorney. Community action agencies like Western Dairyland often have someone like me on staff who can help you. Slide32
Questions?
Adrian
Klenz
aklenz@westerndairyland.org
715-836-7511 ext.1151
THANK YOU!!