Use Case ID Unique, - PowerPoint Presentation

1. Use Case IDUnique, numeric identifierUse Case NameConcise, results-oriented nameUse Case Diagram IDCorresponding Use Case Document ID (Deep- linked if desired)User Story IDCorresponding User Story ID (Deep-linked if desired)User StoryState the User StoryPreconditionsActivities that must take place, or any conditions that must be true, before the use case can be startedA person or other entity external to the software system being specified who interacts with the system and performs use cases to accomplish tasks.Use Case Template - Suggested FormatPost-conditionsDescribe the state of the system at the conclusion of the use case execution.Adobe e-Commerce Operational PlaybookMain FlowA step-by-step narrative of the user actions and system responses that will take place during the execution of the use case under normal, expected conditions.This is best done as a numbered list of actions performed by the actor, alternating with responses provided by the system.Alternative Flow 1A concise description of an alternative flow.A detailed description of the user actions and system responses that will take place during the execution of the use case when user actions create alternate process flows.Alternative Flow 2A concise description of an alternative flow.A detailed description of the user actions and system responses that will take place during the execution of the use case when user actions create alternate process flows.ExceptionA concise description of one or more exceptions.Describe any anticipated error conditions that could occur during the execution of the use case, and define how the system is to respond to those conditions

2. Use Case IDUC001Use Case NamePick Up in Store or by MailUse Case Diagram IDUCD001User Story IDUS001User StoryAs a shop manager, I want customers to be able to order online and have a choice to pick up their merchandise in-store or have it delivered to them so they can receive their products by the method that’s most convenient for them.PreconditionsNoneActorsCustomer, CSR, Magento, OMS, WMSExamplePost-conditionsThe customer receives products from the chosen method.Main FlowCustomer browses catalogueCustomer clicks product from the catalogue landing pageCustomer clicks “Add to Cart”Magento requests stock from OMSOMS checks on-hand stockMagento adds product(s) to the cartCustomer checks outThe customer chooses the delivery methodCustomer receives productsAlternative Flow 1The customer chooses to Pick Up in Store delivery methodOMS sends a list of stores which have stock for the product(s) in the customer’s orderMagento displays store lists to the customerThe customer chooses store and places orderMagento saves the order and sends to OMSOMS routes order to appropriate storeThe store holds products for pick-up and tells OMS the products should be counted as soldMagento changes order status and emails customerCustomer visits storeCSR verifies customerCustomer receives productsAlternative Flow 2The customer chooses “Deliver by Mail”Customer enters addressCustomer places orderMagento saves the order and sends to OMSOMS routes order to appropriate warehouseWarehouse ships merchandiseMagento creates shipmentMagento changes order status and emails customerCustomer receives productsExceptionProducts are out of stockAdobe e-Commerce Operational PlaybookNo order received by store or shipped by the warehouse