PDF-irate women and angerirate women and anger

To enrol or for condential informationicwgxtraconzwwwinnercitywomensgrouporgnzInner City Women146s GroupPO Box 78059 Grey Lynn Auckland 1245icwgxtraconzwwwinnercitywomensgrouporgnz. Handling an Irate Resident on the Telephone on the Telephone 1. Remain Calm... Remain Calm... pleasant, concerned, and sincere. Treat this angry Resident as friendly and genuinely as you did the d Do I get angry sometimes?. Why? In what situations? . How do I usually react? . What do I do when I’m angry?. Did my anger ever fix the problem?. Did I ever hurt someone else because of my anger ? How did it feel afterward?. Joe LaBracio . Irate. – Adjective. Angry or enraged . Example. Angry Customer. Ignoring any attempt to be calmed. Never stoop down to this persons level . Option A – get up, defend your downed co-worker, bound to receive the same fate Dan had . To enrol or for condential information:icwg@xtra.co.nzwww.innercitywomensgroup.org.nzInner City Women’s GroupPO Box 78-059, Grey Lynn, Auckland 1245icwg@xtra.co.nzwww.innercitywomensgroup.org.nz Steve Cottrell . 07. -06-13. Delete or Hide . T. his Slide. This . presentation is . intended to be used by . helpers and trainers for the Serenity . P. rogramme, please feel free to adapt it for different audiences. WHY WE GET ANGRY ?. When our freedom is taken away. When we are not recognized as we want to be. When we are reduced to little or nothing. When we feel we are humiliated. When what we believe is not accepted. The Sermon on the Mount Series [12]. Matthew 5:21-26. ©. . January 17, 2016. Pastor Paul K. Kim. OVERVIEW . OF JESUS’ SIX . ILLUSTRATIONS. OF . HEART-RIGHTEOUSNESS. “. You have heard that it was said… but I say to you.” . By: Claudia Schmidt , MS, . LPC. Mental health supervisor. Nueces county juvenile justice center. What is . Anger. ?. An emotional state that can vary in intensity from mild annoyance to rage (. Spielberger. Psalm 137. Psalms of ‘orientation’ . (Hymns of praise). Psalms of ‘disorientation’ . (Laments). . Psalms of ‘re-orientation’. imprecatory. Psalms. imprecate: . to invoke evil upon or curse. friend. , . NOT your enemy. Pragya Shrestha. Gestalt Institute of Nepal. Why this topic?. Anger is much misunderstood as it is taken as negative behavior in my country.. Many of us . introject. , . THE SILENT . KILLER . Bro. . Danjuma. . Ogbere. TEXT. EPHESIANS 4:26-27. "Be angry, and do not sin": do not let the sun go down on your wrath, nor give place to the devil. . NKJV. Anger: The Silent Killer. rage. We . all get angry. When we get angry, we need to learn how to use our anger creatively and effectively – not to hurt . people . but to . heal yourself . and . your relationships with others. Andrew Berger, PhD . Mental Health Specialist, San Francisco and Dallas Regions. Janet Negley, PhD . Center Mental Health Consultant, San Jose Job Corps Center. http://www.youtube.com/watch?v=EE43duUeywY&feature=related. What does anger feel like - physical changes?. It can be frightening when your anger overwhelms you. But there are ways you can learn to manage your anger when you find yourself in difficult situations..