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Chapter 3 Fundamental Differences Between Goods and Services
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Chapter 7 Dr. Yuna Chen
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Warren Reeve Duchac Financial and Managerial Accounting 13e
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Chapter 1 Management © 2015 Cengage Learning
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Chapter 10 People as Strategy: Managing Service Consumers
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Manufacturing and Service Technologies
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Organizational Innovation
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The External Environment
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Human Resource Measurement in Selection
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12 Federal Budgets and Public
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Chapter 12
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Chapter 7 Developing the Service Communication Strategy
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Innovation and Change
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copyright 2013 milady a part of cengage learning all rig
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Conflict, Power, and Politics
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Chapter 13 Complaints and Service Recovery Management
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CHAPTER 9
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CHAPTER 9
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Bridging the Gapfrom eory to Practice
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Selling on the Web Chapter 3
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© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated,
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