February 15 2012 Key Findings How many organizations offer an employee discount program More than onehalf 58 of organizations have an employee discount program Larger organizations those with 500 or more employees are more likely to have an employee discount program than smaller or ID: 667115
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Slide1
SHRM Poll: Employee Discount Programs
February
15,
2012Slide2
Key Findings
How many organizations offer an employee discount program?
More than one-half (58%) of organizations have an employee discount program. Larger organizations (those with 500 or more employees) are more likely to have an employee discount program than smaller organizations .
What kinds of goods and services are most commonly offered? The top five employee discounts offered are: computer hardware and software (57%), health/wellness services not covered by health insurance and/or organization’s wellness offerings (55%), goods and services at specific retail stores or retail sites (46%), entertainment (46%), and the organization’s own goods and services (43%).Which employee discounts are the most popular? Nearly one-quarter (24%) of organizations reported that their own organization’s goods and services were most popular, followed by health/wellness services and entertainment (15% each). Computer hardware and software was the fourth most popular discount (10%).Do employees value employee discounts? The majority (55%) of organizations reported that their employees either highly or somewhat value these discounts. More than one-quarter (27%) indicated that employees were neutral about employee discounts, and 18% reported little to no value for employee discounts.
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3
Does your organization have an employee discount program?
Note: n = 486. Respondents who answered “don’t know” were excluded from this analysis.Slide4
Does your organization have an employee discount program?
Small organizations
Large organizations
Differences
based on organization staff size
1 to
99 employees (19%)
100 to 499 employees (55%)
500 to 2,499 employees (75%)
2,500 to 24,999 employees (84%)
25,000 or more employees (94%)Larger organizations > smaller organizations
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Comparisons by organization staff size
Larger organizations (more than 500 employees) are more likely than smaller organizations (1 to 499 employees) to
have an employee discount program
.Slide5
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In the past two years, has your organization’s employee discount program increased (e.g., in terms of the value, types and number of discounts offered)?
Note: n = 218. Only respondents whose organizations had an employee discount program were asked this question. Respondents who answered “don’t know” were excluded from this analysis.Slide6
On what kinds of goods and services does your organization offer employee discounts, and which is the most popular?
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Note: Percentages for “offered” category do not total 100% due to multiple response options. Only respondents whose organizations had an employee discount program were asked these questions. Respondents who answered “don’t know” were excluded from this analysis.Slide7
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Does your organization use a third-party administrator to manage employee discounts?
Note: n = 242. Only respondents whose organizations had an employee discount program were asked this question. Respondents who answered “don’t know” were excluded from this analysis.Slide8
How does your organization communicate employee discounts to staff?
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Note: n = 268. Percentages do not total 100% due to multiple response options. Only respondents whose organizations had an employee discount program were asked this question.Slide9
How does your organization communicate employee discounts to staff?
Small organizations
Large organizations
Differences
based on organization staff size
1 to
99 employees (45%)
100 to 499 employees (54%)
500 to 2,499 employees (67%)
25,000 or more employees (94%)
Larger organizations > smaller organizations
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Comparisons by organization staff size
Larger organizations (25,000 or more employees) are more likely to communicate employee discounts to staff
through the organization’s intranet
than smaller organizations (1 to 2,499 employees).
Publicly
owned for-profit organizations
Privately
owned for-profit organizations
Nonprofit organizations
Differences
based on organization sector
85%
61%
61%
Publicly owned for-profit >
Privately owned for-profit and nonprofit
Publicly owned for-profit organizations are more likely to communicate employee discounts to staff through the
organization’s intranet
than privately owned for-profit and nonprofit organizations.
Comparisons by organization sectorSlide10
How much do employees value discounts as part of their benefits package?
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Note: n = 268. Only respondents whose organizations had an employee discount program were asked this question.Slide11
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Do you know what percentage of your organization’s employees used at least one employee discount in 2010?
Note: n= 267. Only respondents whose organizations had an employee discount program were asked this question.Slide12
Percentage of organization's employees that used at least one employee discount in 2010
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Note: n = 53. Only respondents who knew what percentage of employees used their organization’s discount program were asked this question.Slide13
Demographics: Organization Industry
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Manufacturing
20%
Health care and social assistance
15%
Professional, scientific and technical services
13%
Finance and insurance
8%
Retail trade
7%
Educational services
6%
Transportation and warehousing
5%
Accommodation and food services
4%
Information, publishing industries
4%
Public administration
4%
Wholesale trade
4%
Utilities
3%
Arts, entertainment and recreation
3%
Real estate and rental and leasing
2%
Religious, grant-making, civic, professional and similar organizations
2%
Management of companies and enterprises
2%
Construction of buildings, heavy and civil engineering construction, specialty trade contractors
2%
Administrative and support and waste management and remediation services
1%
Mining
1%
Repair and maintenance
1%
Private households
0%
Agriculture, forestry, fishing and hunting
0%
Personal and laundry services
0%
Other services except public administration
9%
Note: n = 446. Percentages do not total 100% due to multiple response options.Slide14
Demographics: Organization Sector
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n = 443Slide15
Demographics: Organization Staff Size
15
n = 444Slide16
Demographics: Other
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U.S.
-based operations only73%
Multinational
operations
27%
Single-unit company: A
c
ompany in which the location and the company are one and the same.
30%
Multi-unit company: A company that has more than one location.
70%
Multi-unit
headquarters determines HR policies and practices
51%
Each work location determines HR policies
and practices
4%
A combination of both the
work location and the multi-unit headquarters determine HR policies and practices
45%
Is your organization a single-unit company or a multi-unit company?
Are HR policies and practices determined by the multi-unit corporate headquarters, by each work location or both?
Does your organization have U.S.-based operations (business units) only or does it operate multi-nationally?
n = 467
n = 470
n = 335
Corporate (compan
y wide)
68%
Business unit/division
14%
Facility/location
18%
n = 336
What is the HR department/function for which you responded throughout this survey?Slide17
SHRM Poll: Employee Discount Programs
Response rate = 18%
Sample composed of 501 randomly selected HR professionals from
SHRM’s membershipMargin of error +/- 4%Survey fielded September 28-October 12, 2011
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Methodology
For more poll findings, visit
www.shrm.org/surveys
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