STAKEHOLDERS Unit 2 GCSE Business and
Description: STAKEHOLDERS Unit 2 GCSE Business and Communication Systems Learning Outcomes Students should be able to: define the term stakeholder demonstrate knowledge and understanding of the following different stakeholder groups that may have an
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slide1. STAKEHOLDERS Unit 2
GCSE Business and Communication Systems<br>
slide2. Learning Outcomes Students should be able to: define the term stakeholder
demonstrate knowledge and understanding of the following different stakeholder groups that may have an interest in a business
discuss how the aims of these stakeholders may be in conflict Images © thinkstockphotos.co.uk<br>
slide3. Stakeholder Definition A stakeholder is an individual, group or organisation that has an interest or concern in the activities and performance of an organisation.
Stakeholders can affect or be affected, either positively or negatively, by the organisation. Images © thinkstockphotos.co.uk<br>
slide4. Pupil Activity Working with a partner you have five minutes to:
identify the key stakeholders in your school
produce a spider diagram, recording the names of these stakeholders
be prepared to feedback to the class
based on the feedback from other pairs, add any stakeholder groups you hadn’t thought of to your diagram Images © thinkstockphotos.co.uk<br>
slide5. Images © thinkstockphotos.co.uk<br>
slide6. Images © thinkstockphotos.co.uk<br>
slide7. Pupil Activity Working in threes you have fifteen minutes to:
select two of these stakeholder groups or your teacher may allocate them to you
discuss why these stakeholders have an interest in your school
discuss why your school has an interest in them
provide examples of how these stakeholders could affect or be affected, either positively or negatively, by the school
be prepared to feedback to the class Images © thinkstockphotos.co.uk<br>
slide8. Whole Class Activity Work with your class to:
Identify the stakeholders who have an interest in a business
produce a spider diagram, recording the names of these stakeholders Images © thinkstockphotos.co.uk<br>
slide9. Images © thinkstockphotos.co.uk<br>
slide10. Images © thinkstockphotos.co.uk<br>
slide11. Pupil Activity Working in threes you have ten minutes to:
select two of these stakeholder groups or your teacher may allocate them to you
discuss why these stakeholders have an interest in a business
discuss why a business is likely to have an interest in them
provide examples of how these stakeholders could affect or be affected, either positively or negatively, by the business
be prepared to feedback to the class Images © thinkstockphotos.co.uk<br>
slide12. Business Stakeholders Owners/shareholders
Managers/employees
Competitors
Suppliers
Consumers
Financial institutions
Trade unions
Local community Images © thinkstockphotos.co.uk<br>
slide13. Owners/Shareholders Interest & Conflict OWNERS
Profit focus – maximum return
Livelihood
Success
Reputation
SHAREHOLDERS
Part owners of a limited company
Investment - shares - dividend
Attend the Annual General Meeting (AGM) and vote for the Board of Directors
CONFLICT with the aims of:
Managers/employees/trade unions
Competitors
Suppliers
Consumers
Financial institutions
Local community Images © thinkstockphotos.co.uk<br>
slide14. Managers/ Employees Interest & Conflict Fair wage/salary
Good working conditions
Job security
Training and development
Career progression
CONFLICT with the aims of:
Owners/shareholders
Consumers
Local community Images © thinkstockphotos.co.uk<br>
slide15. Competitors Interest & Conflict Price
Products
Quality
Service
Growth
CONFLICT with the aims of:
Owners/shareholders
Managers/employees/ trade unions
Suppliers
Consumers Images © thinkstockphotos.co.uk<br>
slide16. Suppliers Interest & Conflict Financial stability
Prompt payment
Continued regular orders
Fair deal
CONFLICT with the aims of:
Owners/shareholders
Competitors
Financial institutions Images © thinkstockphotos.co.uk<br>
slide17. Consumers Interest & Conflict Competitive prices
Good range of products
Quality
Customer service
Good reputation
CONFLICT with the aims of:
Owners/shareholders
Managers/employees/trade unions
Competitors Images © thinkstockphotos.co.uk<br>
slide18. Financial Institutions Interest & Conflict Financial stability
Ability to meet repayments
Sound business plans
CONFLICT with the aims of:
Owners/shareholders
Managers/employees
Competitors
Suppliers Images © thinkstockphotos.co.uk<br>
slide19. Trade Unions Interest & Conflict Fair treatment of workers
Negotiate a wage/salary at least in line with inflation
Good working conditions
Job security
CONFLICT with the aims of:
Owners/shareholders
Consumers
Local community Images © thinkstockphotos.co.uk<br>
slide20. Local Community Interest & Conflict Corporate social responsibility
Noise reduction
Traffic Congestion
Opening hours
Care for the environment
Community involvement
CONFLICT with the aims of:
Owners/shareholders
Managers/employees
Consumers Images © thinkstockphotos.co.uk<br>
slide21. Conflict between Stakeholders Wages/salaries
Job creation/job losses
Changes to working conditions
Profit distribution
New government legislation
Environmental threats Images © thinkstockphotos.co.uk<br>
slide22. Pupil Activity Working individually you have fifteen minutes to answer the following past paper questions:
2011 Question 3d
2014 Question 1a
2016 Question 1d Images © thinkstockphotos.co.uk<br>
slide23. Learning Check Can you: define the term stakeholder
demonstrate knowledge and understanding of the following different stakeholder groups that may have an interest in a business:
owners/shareholders
managers/employees
competitors
suppliers
consumers
financial institutions
trade unions
local community
discuss how the aims of these stakeholders may be in conflict Images © thinkstockphotos.co.uk<br>
GCSE Business and Communication Systems<br>
slide2. Learning Outcomes Students should be able to: define the term stakeholder
demonstrate knowledge and understanding of the following different stakeholder groups that may have an interest in a business
discuss how the aims of these stakeholders may be in conflict Images © thinkstockphotos.co.uk<br>
slide3. Stakeholder Definition A stakeholder is an individual, group or organisation that has an interest or concern in the activities and performance of an organisation.
Stakeholders can affect or be affected, either positively or negatively, by the organisation. Images © thinkstockphotos.co.uk<br>
slide4. Pupil Activity Working with a partner you have five minutes to:
identify the key stakeholders in your school
produce a spider diagram, recording the names of these stakeholders
be prepared to feedback to the class
based on the feedback from other pairs, add any stakeholder groups you hadn’t thought of to your diagram Images © thinkstockphotos.co.uk<br>
slide5. Images © thinkstockphotos.co.uk<br>
slide6. Images © thinkstockphotos.co.uk<br>
slide7. Pupil Activity Working in threes you have fifteen minutes to:
select two of these stakeholder groups or your teacher may allocate them to you
discuss why these stakeholders have an interest in your school
discuss why your school has an interest in them
provide examples of how these stakeholders could affect or be affected, either positively or negatively, by the school
be prepared to feedback to the class Images © thinkstockphotos.co.uk<br>
slide8. Whole Class Activity Work with your class to:
Identify the stakeholders who have an interest in a business
produce a spider diagram, recording the names of these stakeholders Images © thinkstockphotos.co.uk<br>
slide9. Images © thinkstockphotos.co.uk<br>
slide10. Images © thinkstockphotos.co.uk<br>
slide11. Pupil Activity Working in threes you have ten minutes to:
select two of these stakeholder groups or your teacher may allocate them to you
discuss why these stakeholders have an interest in a business
discuss why a business is likely to have an interest in them
provide examples of how these stakeholders could affect or be affected, either positively or negatively, by the business
be prepared to feedback to the class Images © thinkstockphotos.co.uk<br>
slide12. Business Stakeholders Owners/shareholders
Managers/employees
Competitors
Suppliers
Consumers
Financial institutions
Trade unions
Local community Images © thinkstockphotos.co.uk<br>
slide13. Owners/Shareholders Interest & Conflict OWNERS
Profit focus – maximum return
Livelihood
Success
Reputation
SHAREHOLDERS
Part owners of a limited company
Investment - shares - dividend
Attend the Annual General Meeting (AGM) and vote for the Board of Directors
CONFLICT with the aims of:
Managers/employees/trade unions
Competitors
Suppliers
Consumers
Financial institutions
Local community Images © thinkstockphotos.co.uk<br>
slide14. Managers/ Employees Interest & Conflict Fair wage/salary
Good working conditions
Job security
Training and development
Career progression
CONFLICT with the aims of:
Owners/shareholders
Consumers
Local community Images © thinkstockphotos.co.uk<br>
slide15. Competitors Interest & Conflict Price
Products
Quality
Service
Growth
CONFLICT with the aims of:
Owners/shareholders
Managers/employees/ trade unions
Suppliers
Consumers Images © thinkstockphotos.co.uk<br>
slide16. Suppliers Interest & Conflict Financial stability
Prompt payment
Continued regular orders
Fair deal
CONFLICT with the aims of:
Owners/shareholders
Competitors
Financial institutions Images © thinkstockphotos.co.uk<br>
slide17. Consumers Interest & Conflict Competitive prices
Good range of products
Quality
Customer service
Good reputation
CONFLICT with the aims of:
Owners/shareholders
Managers/employees/trade unions
Competitors Images © thinkstockphotos.co.uk<br>
slide18. Financial Institutions Interest & Conflict Financial stability
Ability to meet repayments
Sound business plans
CONFLICT with the aims of:
Owners/shareholders
Managers/employees
Competitors
Suppliers Images © thinkstockphotos.co.uk<br>
slide19. Trade Unions Interest & Conflict Fair treatment of workers
Negotiate a wage/salary at least in line with inflation
Good working conditions
Job security
CONFLICT with the aims of:
Owners/shareholders
Consumers
Local community Images © thinkstockphotos.co.uk<br>
slide20. Local Community Interest & Conflict Corporate social responsibility
Noise reduction
Traffic Congestion
Opening hours
Care for the environment
Community involvement
CONFLICT with the aims of:
Owners/shareholders
Managers/employees
Consumers Images © thinkstockphotos.co.uk<br>
slide21. Conflict between Stakeholders Wages/salaries
Job creation/job losses
Changes to working conditions
Profit distribution
New government legislation
Environmental threats Images © thinkstockphotos.co.uk<br>
slide22. Pupil Activity Working individually you have fifteen minutes to answer the following past paper questions:
2011 Question 3d
2014 Question 1a
2016 Question 1d Images © thinkstockphotos.co.uk<br>
slide23. Learning Check Can you: define the term stakeholder
demonstrate knowledge and understanding of the following different stakeholder groups that may have an interest in a business:
owners/shareholders
managers/employees
competitors
suppliers
consumers
financial institutions
trade unions
local community
discuss how the aims of these stakeholders may be in conflict Images © thinkstockphotos.co.uk<br>