SeptemberOctober 2015 Summary Text message to 6000 patients aged over 18 Paper copies also available 511 responses Broad age profile Large majority express satisfaction Demand for extended working high ID: 536816
Download Presentation The PPT/PDF document "Practice Survey" is the property of its rightful owner. Permission is granted to download and print the materials on this web site for personal, non-commercial use only, and to display it on your personal computer provided you do not modify the materials and that you retain all copyright notices contained in the materials. By downloading content from our website, you accept the terms of this agreement.
Slide1
Practice Survey
September/October 2015Slide2
Summary
Text message to 6,000 patients aged over 18
Paper copies also available
511 responses
Broad age profile
Large majority express satisfaction
Demand for extended working highSlide3
Q1 Annual consultationSlide4
Q2 Satisfaction with opening hoursSlide5
Q3 Satisfaction with availability of appointmentsSlide6
Q4 Routine working 7 days/weekSlide7
Q5 Early and/or late?Slide8
Q6 PPG interestSlide9
Q7 Patient AccessSlide10
Q8 Involvement in decision making during consultationsSlide11
Q9 Friends and Family (485 responses)Slide12
Q10 Gender/age profileSlide13
Comments:
150 comments
Mostly very positive
A few individual issuesSlide14
Next steps
Email to all expressions of interest in PPG – October
Initiate discussion via virtual group – topics to be agreed
Email information on Patient Access - October
Summary report – on website
Practice to consider response
PPG meeting to discuss findings and practice response – early December 2015