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© 2015  Cengage  Learning. All Rights Reserved. May not be scanned, copied or duplicated, © 2015  Cengage  Learning. All Rights Reserved. May not be scanned, copied or duplicated,

© 2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, - PowerPoint Presentation

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© 2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, - PPT Presentation

Ch 6 Slide 1 Chapter 6 Revising Business Messages Business Communication Process and Product 8e Mary Ellen Guffey amp Dana Loewy Taking Time to Revise Applying Phase 3 of the Writing Process ID: 686461

readability slide document enhancing slide readability enhancing document design conciseness making revising business revise headings proofreading margins short clear

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Slide1

© 2015

Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Ch. 6, Slide 1

Chapter 6Revising Business Messages

Business Communication:Process and Product, 8e

Mary Ellen

Guffey

& Dana LoewySlide2

Taking Time to Revise: Applying Phase 3 of the Writing Process

Ch.

6, Slide 2Writing Process: Prewriting, Drafting, and RevisingRevising: improving content and sentence structure

Proofreading: correcting grammar, spelling, punctuation, format, mechanicsRevising takes the most time in the writing process.Slide3

Revising for Conciseness

Eliminate flabby expressions.

Ch. 6, Slide 3

FlabbyConciseat this

point in timenowdue to the fact thatbecause

in very few cases

seldom

despite the fact that

although

in the near future

soonSlide4

Revising for Conciseness

Limit long lead-ins.

Ch. 6, Slide 4

WordyConciseThis is to let you know that Monday is a holiday.

Monday is a holiday.I am sending this e-mail to announce that our internal audit begins on January 5.Our internal audit begins

on January 5.Slide5

Revising for Conciseness

Drop unnecessary there/is are and it is/was fillers.

Ch. 6, Slide 5

WordyConcise

There were more than 45 visitors who commented on her blog.More than 45 visitors commented on her blog.It was a hilarious animal video that went viral.

A hilarious animal video went viral. Slide6

Revising for Conciseness

Reject redundancies.

Ch. 6, Slide 6

RedundantConcisecombined together

combinedexact sameexact or same

my personal

opinion

my opinion

refer

back

referSlide7

Revising for Conciseness

Purge empty words.

Ch. 6, Slide 7

WordyConcise

In the case of General Motors, the car company was reorganized.General Motors was reorganized.

We

are aware of the fact that

many managers need assistance.

We know many managers need assistance.

When it arrived,

I deposited

your check immediately.

I deposited your check immediately. Slide8

Revising for Conciseness

Condense messages for social media microblogging.Try the following for messages limited to 140 characters.

Include only main ideas.Choose descriptive but short words.Personalize whenever possibleBe prepared to revise many times for conciseness, clarity, and, yes, even correctness. Ch.

6, Slide 8Slide9

Making Your Message Clear

Keep it short and simple.

Ch. 6, Slide 9

WordyConciseIt would not be inadvisable for you to affix your signature at this point

in time.You should sign now.Here are implements that are necessary for the job to be completed in a satisfactory manner.Here are the tools

to do the job satisfactorily. Slide10

Making Your Message Clear

Dump trite business phrases.

Ch. 6, Slide 10

TriteImprovedpursuant

to your requestas you requestedplease do not hesitate to please

thanking you in advance

thank you

enclosed

please find

enclosedSlide11

Making Your Message Clear

Drop clichés (worn phrases), slang (informal words with extravagant meanings), and business buzzwords.

Ch. 6, Slide 11

Cliché, Slang, BuzzwordImproved

Last but not least, we must cut costs.Finally, we must cut costs.Hey, prof, what u

think of my

killer paper?

Professor,

what did you think of my paper?

Our point man will telephonically communicate our

relanguaged

proposal to you.

Jake will call you with our

revised proposal. Slide12

Making Your Message Clear

Unbury verbs that are needlessly converted to wordy noun expressions.

Ch. 6, Slide 12

Buried VerbsImprovedgive consideration

considerreach a conclusionconclude

create a reduction in

reduce

make a decision

about

decide

take action

actSlide13

Making Your Message Clear

Control exuberance by using sparingly such words as very, definitely, quite,

totally, etc. Ch. 6, Slide

13

Excessive ExuberanceBusinesslikeWe are actually very certain that they totally agree with our proposal.We are certain that they agree with our proposal.

Jake was really extremely sorry that he completely forgot the meeting.

Jake was sorry that he forgot the meeting.Slide14

Enhancing Readability Through Document Design

Employ white space byAdding headingsIncluding bulleted or numbered listsUsing short sentences

Writing short paragraphsSetting effective margins Ch. 6,

Slide 14Slide15

Enhancing Readability Through Document Design

Setting marginsUse 1 to 1½ inch margins

Ch. 6, Slide 15

How to set marginsSlide16

Enhancing Readability Through Document Design

Ch.

6, Slide 16Setting for Ragged-Right Margins

Ragged-right margins provide more white space and improve readability.

Result

Aligns text at left margin and creates a ragged-right marginSlide17

Enhancing Readability Through Document Design

Choose appropriate typefaces.Consider sans serif (such as Arial) for headings, signs, and material that does not require continuous reading.

Consider serif (such as Times New Roman) for body font. Notice that serif typefaces have small features at the ends of strokes. Ch. 6, Slide

17Slide18

Enhancing Readability Through Document Design

Use 10- to 12-pt. font for most body text.For special effects consider: CAPITALIZATION

SMALL CAPSBoldfaceItalicsUnderline

Ch. 6, Slide

18Slide19

Enhancing Readability Through Document Design

Use vertical lists or enumerated items to improve comprehension.Numbered lists (1, 2, 3) for items that show a sequence Bulleted lists for items that do not show a chronology

Ch. 6, Slide 19

Numbered List

Bulleted ListFollow these steps in starting a business:Write a business plan.Locate venture capital.Prepare a feasibility study.Consider the following:

Environmental regulations

Employee benefit

plans

Licensing requirementsSlide20

Enhancing Readability Through Document Design

Employ parallel (balanced) construction when listing similar ideas.

Ch. 6, Slide 20

Not ParallelParallelIt’s all about money: earning it, investing it, and thinking about

how to spend it.It’s all about money: earning it, investing it, and spending it.To

protect your pet from

dognappers

:

Be a constant companion.

Don’t boast about the breed.

You should keep photos handy.

To

protect your pet from

dognappers

:

Be a constant companion.

Don’t boast about the breed.

Keep photos handy.Slide21

Enhancing Readability Through Document Design

Add headings to enhance comprehension.Types of headings to consider:Main headings

SubheadingsCategory headings Ch. 6,

Slide 21Slide22

Proofreading to Catch Mistakes

What to watch for in proofreadingSpellingGrammarPunctuation

Names and numbersFormat Ch. 6,

Slide 22Slide23

To Revise Manually, Use Basic Proofreading Marks

Ch.

6, Slide 23

Delete

Capitalize

Lowercase (don’t capitalize)

Transpose

Close upSlide24

To Revise Manually, Use Basic Proofreading Marks

Ch.

6, Slide 24

InsertInsert space

Insert punctuationInsert periodStart paragraphSlide25

To Revise Manually, Use Basic Proofreading Marks

Ch.

6, Slide 25

This is a short note to let you know that as As you requested, I

made an investigation of investigated several of our competitors’ websites. Attached hereto is a summary of the findings. of my investigation.

I was

really

most interested in

making a comparison of

the employment of

comparing

marketing strategies as well as

the use of

navigational graphics used to guide visitors through the sites.