PPT-1 Managing Difficult Behaviors:

An Overview of The Conflict Cycle and Verbal DeEscalation Strategies Paul Bordelon School Psychologist Intervention and Prevention Services FCPS Karen Glago Durocher PhD Office of Special Education Instruction FCPS. Presented By. Steven Riccobono and . Kathleen . Caggiano-Siino. Todays Take Away. You will learn about:. Are they a . Bully. . or . Difficult. Personality?. Difficult Personality Types. How to cope with the difficult personality types.. Exploring the Patient Perspective. Caitlin . Regner. , BS, student researcher. Jennifer . Edgoose. , MD/MPH, Principal Investigator (Jennifer.edgoose@fammed.wisc.edu). Wisconsin Research & Education Network. Derek Cuff, M.D.. Suncoast Orthopaedic Surgery and Sports Medicine. Gulfcoast Orthopaedic Rehab Conference-August 22. nd. 2015. Goals. Discuss potential problem patients. Identify risk factors. Difficult Post Op Patient. Advanced Managerial Communication. Today’s agenda. Why People Get . Hostile. Effective Listening . Skills. Dealing with Difficult . Questions. Dealing with Difficult Questioners . Delivering Effective Responses. In Stefan Żeromski Highschool in Żyrardów. . IX 2012-VI 2013. Difficult topics - our meetings with films. . IX 2012-Vi 2013. The . problem of violence, lack of tolerance for ethnic, religious, racial or sexual diversity, or exploitation of the poorest. . Employee Assistance Program. Usually ingrained and inflexible . Is frequently learned, repeated, patterned behavior. Matter of perception. Often a defense for fear, feeling out of control, feeling disrespected. 1. Know the composition of the classroom. How does Ramapo compare to the rest of NJ in terms of racial/ethnic composition? . What are students’ previous experiences with people from different racial/ethnic backgrounds?. . The . Attacker. The Fault . Finder. The Two-Faced. The Constant Complainer. The Cold Shoulder. The Time Bomb. The Yes Person. The NO Person. Do any of these sounds familiar????. There are many different “types” of difficult people!. Learning . Objectives. To gain an understanding of the benefits of . active listening. Practice conflict resolution based on real scenarios. Learn from our most difficult customers. Discuss effective methods of follow up. Presentation Objectives. Challenge perception of behavioral symptoms and diagnostics. Propose a new framework for working with problem behaviors resulting from dysregulation. Increase awareness of physiological changes and role in behavior. Dr. Julia . Viebach. The Data Dialogue: When Research Crosses Borders, Oxford 29 September 2016. Outline of Research. Two Interlinked . P. rojects. : . Memory . and Transitional . Justice in . Rwanda. . Managing the difficult . child. Managing the difficult . boss. Managing the difficult . Physical Therapist. Managing the difficult . (fill in the blank). Stan Bennett MS, OTR/L. CDR USPHS. Therapist Category Day. Jennifer Woods and Beckie Morris. Government. Business. Health. Luxury Sports Car. Family Wagon. Something that will go thru MUD. Smart Car. No kids- Love it. No kids- someday. Kids- Yes. Grandkids- Yes please, Already there. . Employee Assistance Program. Usually ingrained and inflexible . Is frequently learned, repeated, patterned behavior. Matter of perception. Often a defense for fear, feeling out of control, feeling disrespected.