Communication Voice Body Talk Environmental Cues Voice Voice is the human sound that is used to transmit oral language from sender to receiver Characteristics of Voice Pitch Volume Tone ID: 334930
Download Presentation The PPT/PDF document "Nonverbal" is the property of its rightful owner. Permission is granted to download and print the materials on this web site for personal, non-commercial use only, and to display it on your personal computer provided you do not modify the materials and that you retain all copyright notices contained in the materials. By downloading content from our website, you accept the terms of this agreement.
Slide1
Nonverbal Communication
Voice
Body Talk
Environmental CuesSlide2
Voice
Voice is the human sound that is used to transmit oral language from sender to receiver.Slide3
Characteristics of Voice
Pitch
Volume
Tone
DurationSlide4
Characteristics of Voice
Pitch
: the highness or lowness of sound on a musical scale; pitch is closely tied to the emotion of a message
Types
Range
Inflection
I
think that you are the best.
I
think
that you are the best.
I think that
you
are the best.
I think that you are
the
best.
I think that you are the
best
.Slide5
Characteristics of Voice
Pitch
: the highness or lowness of sound on a musical scale; pitch is closely tied to the emotion of a message
Types – high, medium, low
Range – variations possible for speaker
Inflection – rising and falling of pitch
Volume:
the loudness or softness of your voice
Slide6
Characteristics of Voice
Pitch
: the highness or lowness of sound on a musical scale; pitch is closely tied to the emotion of a message
Types – high, medium, low
Range – variations possible for speaker
Inflection – rising and falling of pitch
Volume
the loudness or softness of your voice
Tone
: the specific vocal qualitySlide7
Characteristics of Voice
Pitch
: the highness or lowness of sound on a musical scale; pitch is closely tied to the emotion of a message
Types – high, medium, low
Range – variations possible for speaker
Inflection – rising and falling of pitch
Volume
:
the
loudness or softness of your voice
Tone
: the specific vocal quality
Duration
: the length at which a person speaks
Rate- How fast or slow an individual speaks
What do you think is the average rate at which a person speaks?
Tempo – The rhythmic quality of a person’s speechSlide8
Cues that Accompany Speech
Pauses and Silence
Laughter
Vocalizations: making sounds without forming words with meaningSlide9
Body Talk
Body talk is the nonverbal language of silence; the visual messages we send with our physical presence.
Personal Appearance
Kinesics
Movement and Gesture
Facial CommunicationSlide10
Personal Appearance
Dress: your choices about how you dress can substantially influence the way others view and respond to you.
What does appropriate dress depend on?
Remember the three
C’s
: _____, _____, and _____Slide11
Personal Appearance
First impressions can last a lifetime. Would you hire these people based on appearances?Slide12
Personal Appearance
Grooming: shows whether you take pride in your appearance
Hair?
Face?
Activity: Corporate Culture and DressSlide13
Kinesics
Posture
Muscular Tone and Tension
Kinesics
: refers to the use of the body in communication; aka “body language” or “body talk”Slide14
Movement and Gestures
Movement: the way you walk or move from one place to another
Gesture: a movement of any part of the body that reinforces another message or acts as a substitute for speechSlide15
Facial Communication
Next to vocal characteristics, facial expressions may be the most noticeable and important aspect of nonverbal communication
Eye communication is strongly influenced by culture. In the U.S., many communicators value direct, personal eye contact.
In an interpersonal conversation, what is the % of time in which a speaker looks at the listener?
What is the % of time in which the listener looks at the speaker?
Answers: 38-41% and 62-75%Slide16
Activity: Interpretative Dance
Songs
“Row, row, row your boat”
“Itsy-bitsy spider”
“Twinkle, twinkle little star”
Elements to Include:
Posture
Muscle Tension
Movement
Gestures
Facial ExpressionsSlide17
Environmental CuesSpatial Communication
Time Communication
Other Communication CuesSlide18
Spatial Communication
Spatial Communication
: your perception and use of space
Space and Distance
Intimate distance
: tends to be close to the body, therefore tends to be very personal
Personal distance
: your own space in which to move freely
Social distance
: allows communicators to see and hear one another easily; most appropriate for interpersonal and small group interactions
Public distance
: far less interpersonal; often used in formal presentations
Violating Distance Norms
: can create embarrassment, discomfort, and conflict;
**Rule of Thumb
: fit your use of space to the context of the situation
Territory: people will often identify a space or territory, claim it, and protect it as their own
Touch: “To touch, or not to touch—that is the question”
this has been a critical question for people in the workplace and social organizations for years; the handshake is still the appropriate form of touch and gestureSlide19
Time Communication
How you manage time is a form of nonverbal communication.
Everyone needs to manage their time
Note special commitments.
Learn to say “no”
Activity: Finding time. How do you manage your time? Use the pie graph to analyze how you make use of your time. Slide20
Other Types of Environmental Cues
Artifacts and Objects
Artifacts
: articles of adornment you use to decorate yourself or your surroundings.
Examples: jewelry, clothing, pictures on walls, trophies, posters
Objects
: all materials you keep in your space or take with you to places.
Examples: backpack, notebook, family photo
Color
Fragrance and OdorSlide21
Quiz Yourself
shaking head “no” to a question
smiling as you congratulate someone
sitting straight sends a message of confidence
teacher pausing after question
dragging feet as you walk
Voice
Posture
Muscle Tension
Movement
Gestures
Facial Expressions