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1.00  Understand  communication skills and customer relations 1.00  Understand  communication skills and customer relations

1.00 Understand communication skills and customer relations - PowerPoint Presentation

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Uploaded On 2018-11-06

1.00 Understand communication skills and customer relations - PPT Presentation

NC CTE 101 Apply verbal skills to obtain and convey information Employ communication styles appropriate to target audience Types of communication styles Controllers Takecharge and want control of themselves others and situations Taskoriented drivers and are only focused on the ID: 718577

communication audience caller target audience communication target caller telephone people calls program idea action group time call intervention styles

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