PPT-Conflict Management in the Workplace

Presented by Maribeth C Bohley Resolving Conflicts Agenda Conflict defined Cost of unmanaged conflict Start with yourself what is your conflict style Fourstep process for r esolving c. Debra Scott, MSN, RN, FRE. Executive Director . Nevada State Board of Nursing. Learning Objectives. Define incivility and civility. Define workplace conflict. Explore strategies to enhance civility and encourage a healthy and productive work atmosphere. manager . to HRM . and . beyond. Mike Emmott. Employee Relations Adviser CIPD. History of CIPD. 1913 Welfare . Workers’ Association (WWA) . 1920s Labour Officers appointed to manage industrial relations. Karen Gulliford, M.Ed. Today’s Objective. Realize the Impact of Workplace Conflict. Determine Your Natural Conflict Style. Define Constructive and Destructive Conflict Behaviors. Identify Hot Buttons. Organizational psychology . Lecture . 6. Conflict over issues is. …. Valuable. Provides better insight to a subject matter. Deeper understanding of the issue on the agenda. Creates larger set of possible solutions. Conflict Management. Any situation in which people have incompatible goals, interests, values, or feelings.. Conflict is not always unhealthy. When respect and empathetic listening are utilized, conflict can actually lead to new ideas and improved relationships. What habits and skills will help you retain a job or advance in your field?. Agenda. Bell Ringer. Job promotion activity . Conflict in the workplace PowerPoint. Pass the paper review activity . Conflict in the workplace. dealing . with it.. Welcome to our October 31, 2017 WITC Leadership Development Webinar. Today’s Agenda…... 11:31 – 11:35 am The basics of conflict resolution and confrontation skills.. 11:36 – 11:42 am Don’t fear conflict; embrace it.. J. o Henry. , Charlotte Mecklenburg Library. Dr. . Richard Moniz. , Johnson & Wales University Library, Charlotte. Joe Eshleman. , Central Piedmont Community College. Goals. Understand how library staff are affected by incivility. Linda Lee . Drozt. Regulatory Research Coordinator, Office of the Vice Chancellor for Research. Melanie Loots. Executive Associate Vice chancellor for Research, Office of the Vice Chancellor for Research. by: Vik Kapoor. 1. ROADMAP OF PRESENTATION. 1. Roadmap & Housekeeping. 2. Reflection Prompt. 3. Positive Psychology Primer. 4. Positive Conflict Management. 5. Select Resources. 6. Q & A. Linda Lee . Drozt. Regulatory Research Coordinator, Office of the Vice Chancellor for Research. Melanie Loots. Executive Associate Vice chancellor for Research, Office of the Vice Chancellor for Research. PRESENTED TO. Conflict. 60-80% of all workplace conflict comes from strained relationships . Conflict Costs 350 days of management time each year. 25% of HR professionals reported some generational conflict in the workplace (2011 statistic). Strategies for Managing Communication & Conflict Agenda Statistics The Communications Model 4 Word Build Activity The Interaction Process Conflict Management Handling Common Conflicts Activity “The Workplace Conference”. BENDIGO HR Network. 28 November 2019. Acknowledgments. The Traditional Owners. The Original Members of the Central Victorian Restorative Justice Alliance . Loddon Mallee Department of Education and Early Childhood Development.