PPT-‘ Creating a culture of conflict resolution

A Policing Perspective Sgt Martin Moloney in the north inner city february 2016 gangland feud starts 5 th February 2016 1 st murder 8 th February 2016 2. Nancy Fox. Punitive Culture. The institutional model created a name, shame, blame culture. Accountability for errors lies with the employee. Perfect performance is expected. When not achieved, disciplinary action results. Dr Richard Saundry. Institute for Research into Organisations, Work and Employment (. iROWE. ). University of Central . L. ancashire. Background. Direct benefits of mediation compared with rights based procedures are well rehearsed. Management of . Conflict. When determining how to manage conflict, we tend to utilize different styles depending on the situation:. Avoidance—Non-confrontational: walking . away from the situation. Anger Management. Key Terms. Conflict. Internal Conflict. Interpersonal Conflict. Intra-group Conflict. Inter-group Conflict. Conflict Resolution Skills. Mediation. Peer Mediation. Adjudication. Solving Conflict. What is it? How do I deal with it?. Conflict Resolution. Conflict is a natural part of life. Learning about productive ways to handle conflict will help:. Relationships. School (and work) environments. By. Dan Zenga, Ed.D, L.P.. Personality Types. Driver/Tyrant. Controller. Whiner/Complainer. Pleaser. Pessimist/Victim. Excitement Seeker. Driver/Tyrant. They relate to others in a dominant, assertive or explosive manner. They think if they push others around they will get what they want. He/she hopes others will either back off or do as they are told. At times if they do not get their way, they may become furious and explode. They act this way because they are convinced they are right and they want to show this to others. Others may act this way because they are fearful of being wrong or are attempting to gain power and move others.. . . . Emotional Intelligence and Diversity: Critical Role in Conflict Resolution . Lee . Gardenswartz. , Ph.D.. Anita . Rowe, Ph.D.. Emotional Intelligence and Diversity Institute. Objectives. • Understand the role of Emotional Intelligence and Diversity in facilitating effective conflict resolution . Presented . by. Mr P J A John. Barrouallie Central Leeward Secondary School. Most people fight or argue when they: . Most people fight or argue over: . One good thing people get from arguing or fighting is: . ’. _________________. A . Policing. Perspective. Sgt Martin Moloney. in the north inner city . february. 2016 . ‘gangland feud starts’. 5. th. February 2016 – 1. st. murder. 8. th. February 2016 – 2. Crisis Prevention Institute’s Top 10 De-escalation Tips. What is Conflict Resolution?. Good . social skills are critical to successful functioning in life. Conflict resolution is a category of social skills that help . MODULE 3. Topic. 2. CONTENT. I.. . Definition of Conflict. . II. . Conflict Theories. III. . Causes of . the Conflict. IV. . Types of Conflict. 2. MODULE 3.. . Conflict management: definition, prevention and resolution. Interethnic . conflict resolution USING CONFLICT AS A CATALYST FOR NEEDED CHANGE. Module D any situation involving more than one person can give rise to conflict. source: DONTIGNEY, 2018. conflict resolution module D Department of Communication Studies, . Shippensburg University. Overview of the Session. 10:00-10:20. Greetings and Overview, Introductions. 10:20 -10:30. Perspectives on Conflict. 10:25-10:50. Conflict Styles Self Assessment. Resolution and Reconciliation. A Lecture Presented By . Professor . Hamdessa. . Tuso. , PhD. Department of Peace and Conflict Studies. University of Manitoba. Winnipeg, Canada. COPYRIGHT. Hamdesa Tuso.