PPT-Conflict and Negotiation in the Workplace

Copyright 2015 McGrawHill Education All rights reserved No reproduction or distribution without the prior written consent of McGrawHill Education Managing Intergenerational Conflict at LOreal Canada. Multidisciplinary Teams. . Karl A. Smith. Engineering Education – Purdue University. Technological Leadership Institute/ STEM . Education Center/ Civil . Engineering . - University of Minnesota. ksmith@umn.edu - http. Debra Scott, MSN, RN, FRE. Executive Director . Nevada State Board of Nursing. Learning Objectives. Define incivility and civility. Define workplace conflict. Explore strategies to enhance civility and encourage a healthy and productive work atmosphere. Successful Negotiation . Alan K. David, MD . Professor and Chair, Family Medicine, MCW . Craig Porter, MD . Professor, Pediatrics, MCW . Objectives. Attendees will assess their own bargaining style tendencies using the TKI Conflict Mode Instrument . in the Workplace. McGraw-Hill/Irwin. Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved.. Managing Intergenerational Conflict at L’Oreal Canada. L’Oreal Canada executive Marjolaine Rompré (left in this photo, with CEO Javier San Juan and Garnier brand director Sheila Morin) introduced educational seminars to help employees across generations improve their mutual understanding and thereby minimize conflict. . Positions/. Intetersts. Today’s Agenda. Reading Quiz 1. Closed note, closed book – AT THE END OF CLASS ( you are welcome). Interests and Positions. Debrief . Texoil. Texoil. What were the BATNAs for each party?. Today’s Agenda. Midterm info. Preparation . in negotiation. Effective communication. Biases in negotiation. Negotiate . El . Tek. Exam. Takes place in class. Partners assigned at random. Will receive role on paper and partner email address . First—. The Cross-Cultural Conference Room. :. What cultural differences do you see?. What might be some attributions, perceptions of each side?. Does the discussion reflect or contradict Ting-Toomey’s face-conflict negotiation theory?. Karen Gulliford, M.Ed. Today’s Objective. Realize the Impact of Workplace Conflict. Determine Your Natural Conflict Style. Define Constructive and Destructive Conflict Behaviors. Identify Hot Buttons. Win/Win. Source: Advocates for Youth. www.advocates. for youth.com/for professionals/1257-lessons. Introduction. How do you handle conflict?. Fight?. Take Flight?. Hope it goes away?. Today we will cover techniques to resolving conflicts?. Conflict Management. Any situation in which people have incompatible goals, interests, values, or feelings.. Conflict is not always unhealthy. When respect and empathetic listening are utilized, conflict can actually lead to new ideas and improved relationships. What habits and skills will help you retain a job or advance in your field?. Agenda. Bell Ringer. Job promotion activity . Conflict in the workplace PowerPoint. Pass the paper review activity . Conflict in the workplace. dealing . with it.. Welcome to our October 31, 2017 WITC Leadership Development Webinar. Today’s Agenda…... 11:31 – 11:35 am The basics of conflict resolution and confrontation skills.. 11:36 – 11:42 am Don’t fear conflict; embrace it.. Strategies for Managing Communication & Conflict Agenda Statistics The Communications Model 4 Word Build Activity The Interaction Process Conflict Management Handling Common Conflicts Activity Bargaining Styles and Successful Negotiation Alan K. David, MD Professor and Chair, Family Medicine, MCW Craig Porter, MD Professor, Pediatrics, MCW Objectives Attendees will assess their own bargaining style tendencies using the TKI Conflict Mode Instrument